I needed to replace the 12 volt battery in my Prius. Juan was friendly and got the job done…read more Other shops in town refused to do it because they were too busy. He is the epitome of small town friendliness.

Can't review. Tried three times for service and just get a blank stare. Supposedly the best in…read moretown but how can you evaluate if they refuse service or can't get you an estimate let alone on their schedule? I hope others have better luck...I've given up.

Had our Jeep serviced and Braden was great to work with on the oil change. The Jeep had a few more…read moreminor problems and Braden pointed them out with a recommendation to take care of it in the future. No pressure at all. We will be back!

They worked us in as we were traveling and had a fuel filter which had to be changed .read more

Really enjoy taking my car to Precision Automotive. Customer service is phenomenal and pricing is…read moreaffordable. Couldn't find anyone else in town to do an oil change cheaper AND I got $10 off for liking the Precision Automotive Facebook Page. I highly recommend visiting and supporting a local business that prides themselves in customer satisfaction.

Very poor shop for a repair. Would warn anyone against this shop less they enjoy being treated like…read morean idiot and robbed in the process. Brought a vehicle in for a simple repair that I needed done quickly and didn't have time to do myself. They took forever to get to it and destroyed more components in the process! I called for a warranty of the parts that failed in under a week and was treated as if I was a lying toddler and knew nothing about the vehicle. After bringing it down (via specific time appointment) for them to inspect the faulty part and the damage THEY incurred, they let the vehicle set for over a day before even inspecting. Upon finally inspecting the vehicle they call to tell me all the damage was MY fault and existed prior to their work on it. On top of it all, the rate I was quoted at for them to fix the issues they created was just plain thievery. Claiming to split the labor cost of the repair (which I had to do myself in the end and took me but an hour!) at $175!! That means these guys are charging ~$350 an hour to break your vehicle and install faulty components! When you bring a straight and dry vehicle in for a simple part replacement and receive it back with grease spewing out of the axles and oil puking out of the seal (which can only be damaged upon installation of said replacement part) it screams incompetent mechanics. And when the poor work is followed up with dismal customer service and refusing responsibility for their mistakes its makes for a headache inducing, and expensive nightmare. Even if your vehicle is busted and you're in a rush, avoid this shop. You're better off walking, it's a lot cheaper.

Hope to never be back but 100% would! We were traveling through and discovered a screw in our tire…read more The got us in without an appointment, repaired the issue, and had it back to us in under an hour - all for a surprisingly affordable price! All of that, and great customer service to boot!

These folks are so helpful. They promised an accurate tire replacement and installed the tire…read morefaster than they had estimated. Then recently I needed help adding air to the tires on a newly purchased vehicle. The gentleman at the desk came out in -10 degree weather, checked the pressure and added air. He refused payment saying that this is why they are here. Great experience.

I just wanted to take a moment and thank your company, especially Nicholas, for your help in…read moregetting me un-stuck on Sunday. I made the mistake of driving a little bit closer to the Blue than I should have, and then I just sunk in deep. I made my best efforts to get myself out, along with the help of a few rangers, but no luck. They, fortunately, had cell signal, and were able to get in touch with Triple Cross and Nicholas was out an hour later and got me out. He was super polite, friendly, professional, and empathetic. I hope to never need to see you guys again (haha, if you know what I mean), but if I did ever need a tow again, I would absolutely use Triple Cross again. Thank you!

Unbelievable service in the middle of a blizzard on New Year's Day. Tyler, Lance and Eric pulled…read moremy family off of the side of a cliff on SH-114 and put us back on the road to Crested Butte. Can't thank them and Gifford enough for their kindness and grace shown to me and my family. The Cherry Family Norman, Oklahoma

Tyler is the best! Our oil grate fell off while driving down Hwy 50 and we called Independent…read moreAutoworx for help. Tyler answered the phone and said we could bring our car in right away. He suggested a great place for us to eat lunch while we waited. He had our car fixed and ready to get back on the road within 30minutes! HIGHLY RECOMMEND! Great service, even better people.

From the owner: Automotive repairread more

I've tried to be a loyal customer at Gunny Lube, but I keep running into the same issue. Even…read morethough I was told (and assumed) the shop works on a first-come, first-served basis, I've been made to wait multiple times by the same employee, even when no one else is waiting and no cars are being serviced. Most recently, I showed up at 11:45 AM and was told to wait until 1:00 PM because of a noon appointment. While I was filling out my info, another customer with no appointment showed up and got service immediately. I don't understand why I'm being treated this way, but it's clear there's favoritism or poor communication happening. I support local businesses, but fair service matters. I hope management addresses this, because people deserve consistent, respectful treatment--especially in a town like Gunnison

Very disappointed in the competence of the staff here. My partner took her car in to get an oil…read morechange and they cross threaded her oil drain cap which caused the oil to slowly leak out and eventually lead to her engine being totaled. After trying to talk to them multiple times about it, they denied that it was them (even though they were the last people to change her oil) and they would not reimburse her for anything or even seemed to care that they totaled her car. you would think an oil change shop would know how to do an oil change properly, but I guess not.

I was towed into Gunnison on a Saturday and they opened on the following Monday. I spoke to the…read moreservice manager and he committed to checking out my truck the same day. Later that afternoon they called me and told me the problem I had with a critical senser. (The other repair shops could not look at my truck for at least a week.) They had to order that part from Denver. With the Interstate Hwy 70 closed West of Denver, there were shipping problems causing delays. They told me that they could repair my truck the same day that they get the part. That Wednesday they called me and they had repared my truck. They charged me a reasonable fee for their services. Unfortunately my hotel charged me much more money than my truck repairs. I was happy that John Roberts got my truck repaired in a timely mannor and I got to check out of that unreasonable motel.

From out of town visiting your beautiful town and surrounding area and needed an oil change. After…read morestopping by one "Lube" store and being told they couldn't get to me for several hours and I needed to leave my vehicle and keys to hold my place in line, I began calling to other businesses in town. Jeff at John Roberts was very helpful and set me up with an appointment. When I arrived,, he greeted me, took my information, and gave me an estimate of how long it would take. He then pointed me to the waiting room and told me there would be coffee. As promised, my vehicle was finished a little quicker than his estimated time. I will use them again next year when back in Gunnison.

John likes to say "your car will be done sometime tonight" then proceeds to not answer any calls or…read moreeven do that work. This is now 2 days of this in a row(already had it for a week) and now its the weekend and he's closed. He didn't call to say he couldn't finish it Friday or anything. Ive never seen service like this ever. Steer clear. He's also just a cranky dude I wasted my time don't waste yours. Update I was blocked by their facebook last night because I was trying to get in touch with John. The person running said he would call asap and now its the next day and im blocked .

Please steer clear of this business. My college student had a clutch replaced at this auto repair…read moreshop and within a week, while out of town, the clutch and transmission failed. When my student brought the truck back to him to fix the original work, the hot-headed owner refused to repair the work under warranty. Before the owner told us he would not correct his work, he pulled out the entire transmission, we then took the vehicle to another repair shop who confirmed the job was not done right in the first place. The owner of this business then took my student to small claims court, during finals week, to charge him for the removal of the transmission. Finally within one day of court he had my kid's vehicle towed to his shop and he would not give the vehicle back until my son paid him more money.