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    JC Cab

    5.0 (1 review)
    Open Open 24 hours

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    6 years ago

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    Jhon B.

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    La Familia Taxi

    La Familia Taxi

    (2 reviews)

    This lovely woman picked me up right on time (Binghamton west side) and took me to the airport for…read more$25. She and her partner run this small business out of their home. She answers the phone at all hours, and is remarkably professional. I recommend her.

    Their description says "super fast service/ safe & professional", and it is none of those things. I…read morehad a ride scheduled to a doctor's appointment and not only did the driver show up 30 minutes late, he overshot my driveway and tore up my lawn. There was no apology at all for picking me up late or making me late for my appointment. The return trip was worse. I called dispatch to notify them that I was ready to be picked up, and they told me it would be 20-25 minutes. An hour later, my ride still hadn't shown up so I called dispatch again. The operator didn't even say hello and impatiently barked that my driver was almost there, as if I was inconveniencing them. Sorry, I thought the entire point of a transportation service was to provide transportation? I don't know what dispatch's definition of "almost there" is, but another 15 minutes went by before the driver finally showed up. The driver had the nerve to ask me if I'd been waiting long, and then condescendingly asked me if I was mad at him in a tone like I was a child. Then the driver proceeded to try to blame me for him being late, claiming I didn't say when I'd be done with my appointment. I did, in fact, tell the driver on the way to my appointment that I would be in my appointment about an hour an a half, and the driver was still 40 minutes late picking me up. Then the driver lectured me about how it takes a while to get from where he was to where I was. Yeah, I know how long it takes because I've lived in the area for over 30 years. It doesn't take 40 minutes. There was an additional passenger in the seat up front on the way home. The notice on the window states that I have a right to transportation without additional passengers, so they don't even follow their own rules. The driver then proceeded to drive well over the speed limit because he was late, blared music loud enough that I couldn't even hear my own music in my earbuds, talked on his cell phone while he was driving (not hands-free), and then forced me sign some kind of paper when I arrived at my house. I asked what exactly it was that I was signing, and the driver flippantly told me it was to show he'd completed the ride. I've never had to sign any papers with any other transportation service. But, with how shoddy their service is, I can see why they make their drivers prove they're actually doing their jobs. I feel like I have realistic expectations for a transportation service: competent driving, professionalism, and punctuality. I think that's a pretty low bar to set, and yet, this company fails spectacularly. Don't ever use their service.

    JC Cab - taxis - Updated May 2026

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