1. JBS Stairs And Millwork

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JBS Stairs And Millwork

5.0 (1 review)
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Hometime Windows & Doors

Hometime Windows & Doors

(651 reviews)

We decided to use Hometime to replace 4 windows in our home. Our decision was based on value,…read morequality and the fact they are an Upland based business that manufactures, sells & installs their own products. Installation took place this past Monday (9/28). Frank & Joe arrived several minutes early () for the 7AM appointment . We were impressed with their expedience and professionalism. They showed expertise in their installation and knowledge of the products. They were meticulous in prepping each work area taking care not to trample any of the plants outside the windows nor creating unnecessary dust/debris inside. They completed the installation & total cleanup in about 3.5 hours. We are very happy with our new windows and the excellent installation performed by Frank & Joe. We also want to mention consultant Addison for his patience & assistance in working with us on this project. Excellent team effort.

From start to finish, our experience with Hometime Windows was outstanding!…read moreAustin provided our estimate and was timely, knowledgeable, and professional. He was very flexible and offered several options to accomplish our project. He provided all the details so we knew what to expect and did a great job of maintaining communication. The office kept to schedule and did a terrific job reminding us of the appointment and keeping us informed on when the installers would arrive. Our installers: AKA "The A Team" Enrique, Christian and Carlos came completely prepared and performed the work in a professional craftsmen-like manner with much attention to detail. When you can find tradesmen that do work with attention to detail, respecting your home and investment, they need to be applauded which I extend to this Team! To top it off, Andrew, the owner of Hometime, reached out personally, the same day of the installation, to check on how the job went and see if we were satisfied with the job. To summarize: If you are considering replacing windows and are looking for a quality job with a company that takes pride in their product and work, you need not look further!

Handyman Lomeli

Handyman Lomeli

(64 reviews)

Sal is a professional handy man who arrives on time does his job and provides best service for an…read moreaffordable cost.He has become our go to guy for any home troubles

Owner is requesting to keep 35% of my deposit which is illegal - I didn't sign anything with these…read morestipulations. Day 2 still no refund. I am writing to follow up on my previous request regarding a full refund for the services I paid for, which were not completed as agreed. As stated in my initial communication, I paid a deposit $1,000 for the installation of a bathroom vanity. The original appointment was canceled, and the work has still not been completed. This has caused inconvenience and does not meet the expectations or agreement we had in place. This message serves as a second formal notice requesting a full refund of $1,000. I ask that this refund be processed within 5 business days from the date of this email. If I do not receive a response or resolution within this timeframe, I will proceed with further action, which may include filing formal complaints through applicable consumer protection agencies and pursuing other available remedies. I would prefer to resolve this matter quickly and amicably. Please confirm when I can expect the refund. I paid a deposit to this business for a scheduled service, but ended up canceling the appointment in advance. No work was performed. When I requested a refund of my deposit, the business refused to return it. There was no signed agreement stating the deposit was non-refundable, and no materials or services were provided. I attempted to resolve this directly but was unsuccessful. Based on my experience, I would recommend confirming refund policies in writing before making any payment.

TMC Windows & Doors - We are thrilled and honored to be voted the Best Window & Door Company in Orange County for 2024!

TMC Windows & Doors

(120 reviews)

When you are replacing a bunch of windows, there is always, or should be, a little nervousness…read more It's a fair amount of money, time and effort. But the crew and staff at TMC were so terrific, they relieved any anxiety I may have experienced. They came several times to my home and measured and re-measured to make sure everything was perfect. The crew, led by Danny, worked diligently and exact. The new doors and windows look amazing! I am so grateful to TMC for their Great work. I would hire them again in a heartbeat.

If I could give them negative stars, I would because that is what they have earned. Started…read moreworking with salesman early April (omitting names so the review isn't taken down). When we told him we were not certain about the style of doors for some of the items he urged us to sign the contract to take advantage of the discount and assured us we would be able to update via a change order. Nothing would be ordered until the choices were made and the change order was executed. We have done many remodeling projects over the years and change orders are standard so we had no reason to doubt his assurances. Since then he has overpromised and failed to deliver. Every time we texted or emailed to ask about the change order status he reiterated that it was with the office, everyone was aware, nothing would be ordered and the change order would be sent - tonight, tomorrow, next day...you get the picture. After weeks of waiting for the change order so we could move on the project, we tried to escalate a number of times because based on the reviews we expected better customer service. However, we were told we needed to resolve all the miscommunications and failed follow through with the salesman that had failed to follow through. Imagine our surprise when we got a text that some of the doors were ready for installation. The salesman was shocked as he had told us nothing would be ordered until the change order was signed. In an effort to salvage the project and because we wanted to believe the salesman, we allowed for partial installation. The installation was riddled with additional issues. Wrong hardware, wrong trim, no wood molding around the door. The salesman was apologetic and did not understand why there was a disconnect. After another few weeks of messages, emails and requests to escalate, we finally got confirmation that the salesperson and the director of revenue would come to our home at 2pm on 6/22. They arrived late 30 minutes late (even though my husband had made it clear he was meeting them during his lunch hour) and the director of revenue was defensive and put all blame on the misrepresentations made by their salesman on us. During the meeting the salesman told him that the remaining doors had not been ordered. After that meeting the company STILL had the salesman follow up to ask how we wanted to proceed. He was embarrassed at that point because he was telling us the company would be able to address our concerns and they hung him out to dry. Even though it wasn't our fault, in an effort to put this nightmare behind us and NEVER deal with them again, after a few exchanges with the director of revenue, we agreed to a resolution provided they completed the project by today. No response for over a week until this afternoon when they basically said 'thanks for agreeing to letting us do what we haven't done but keep bending over backwards so we can do it in our terms'. @owner of the company you should step in sooner and not wait for the online reviews to try justifying the experience. For all those that posted 1 star reviews in the last year we should talk about options. Based on your experiences I can tell is not the individual players. It's the company.

JBS Stairs And Millwork - carpenters - Updated November 2026

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