Trashy, dirty and low quality. They refused us service with no ex platoon or interpreter because no…read moreone that worked at the establishment spoke English. After minutes of confusion we started writing notes snd she basically told me I don't have an account there and I let her know I would like to make one after watching multiple other Spanish speaking people EFFORTLESSLY get service. Eventually the lady who was supposed to assist us went and grabbed a guy that was working at another area selling lotions and perfumes to comes translate. All he basically said was that she can't help us because she can't and she can't cash our check because she won't. The only reasoning was a check was over 2 weeks old but I had another check that was only 2 days old as well but she refused to give us service regardless. None of the workers speak a lick of English. I would not trust them with any of my information as far as ID/passport or the needed Social security information.

The fact that I called to ask a simple question and got hung up on then called back twice and no…read moreanswer. From the looks of it they obviously have bad service and I didn't even make it through the door.

After a whole day of attempting to get my money from MoneyGram and being told their systems were…read moredown all day. I finally was told 7 hours later that it would be 24 hours before it's fixed. As upset as I was and after coming back to Ace what felt like a hundred times, Shaylin was patient and helpful. She called MoneyGram and kept checking the system every time i returned. I still haven't gotten my MoneyGram yet but it was manageable with knowing that Shaylin was helping try to resolve the situation. I have to go back tomorrow and pray that MoneyGram has their system together. I don't have a voice now from hollering at them about them holding my money up. Hope Shaylin is there, and I hope I can get my money and be out within 7 minutes not 7 hours.

From the owner: Cash Advances, Title Loan, Prepaid Debit, Bill Payread more

Occasionally I've had the sad misfortune to have to run in here to wire my son in L.A. some money…read more From now on, I'll pay the extra 12.00 to do it on line. Anything to have to save myself from dealing with the smart aleck big hair girl behind the counter who gets some kind of perverse satisfaction in being cold and calculating. As I stood there in line watching her deal with what seemed to be foreigners cashing checks and/or wiring money abroad, she was abrupt, rude, short, and dismissive with many of them. One man had a check he wanted to cash from Chase bank, a local bank. She demanded from him a driver's license, his finger print, another I.D. (not sure what it was), and then his social security # written out on his check. when he inquired as to why he had to write out his entire S.S. # on the check, (as I surely would have) she said, "do you want to take your check somewhere else?" very loud and very rudely. I felt embarrassed for him as others in line did. As he was leaving I advised him to contact the bank and inquire as his question was a valid one.