We have been here during the last week and were pretty satisfied. The reception staff especially…read moreRoberta and Anton (or similar) have been verry friendly and helpful during the hole stay (and have been always there?!?!). The outside pool was not finished yet, but the construction is looking great, so that future guests will have a nice time there. The indoor Pool is managed by a different Company and so you have to pay it (18€/2h) it is a hole spa then inkl. all you can imagine and on a rainy day it might be worth the money, but in our case it was no option. Due to heavy rain the week before the Garage was flooded and we could not use it, but there are several parking options in the closer area to park the car. In our case we found a space every day directly in front of the Hotel (2min. walking). In 10 minutes you are walked from the Hotel to the City-Center, so you are not Downtown, but extremely close. Silence&Centered in once! In about 30-45 min. you are at the beautiful beaches in Costa Smeralda or San Teodoro where you can spend the day, after refreshing in the Hotel you go in the City to have a good Dinner and nice evening. Verry good located!! On the last day the Housekeeping has putted a Teddybear and a Nightshirt into laundry by mistake, Anton took care about it and called as soon the bear&the shirt was ready to be picked up. Cause it was our last day he even offered free shipping to Germany if found after leaving the island! Thanks for that! All in all it was a great stay and we are truly thinking about coming back.

From the owner: The Mercure Olbia is a 4-star hotel with Spa located in the heart of Olbia, just 400 meters from…read morethe historic center. The strategic location makes the hotel an ideal starting point from which to discover the Costa Smeralda. With more than 2.000 square meters of Spa & Fitness the Mercure is a refreshing oasis of relaxation, where you can take refuge all year. The modern design and the warm hospitality of the Sardinian earth come together at Mercure Olbia, offering its guests inviting and well-appointed rooms, attentive and discreet services, a wide range of activities dedicated to fitness and relaxation, and large rooms dedicated to the celebration of special moments.

Please be aware of the breakfast staff, there are two men that work there. One slender and tall and…read morethe other short with a mohawk and silver earring. We stayed at this property for 4 nights in June 2024 and every single morning the shorter man with the mohawk made sexual advances on me during my stay with a friend. The first morning, he complimented me a few times and I thought nothing of it, he even came up to our table and tried using google translate to which stated 'do you have an ad?" My friend and I were very confused, but just figured it was due to a language barrier. Later that same day, we were taking photos on the property and we noticed he was probably on on break when he walked over and stared briefly while we took pictures again making us immensly uncomfortable . The next day at breakfast, he gave me a note asking if he could "give me a gift tonight", to which I politely declined and and he continued to give me unsolicited compliments during breakfast and continued to make myself and my friend extremely uncomfortable to even get up and get more food in fear he would come out from the kitchen and try to speak to me. As we were wrapping up, he then came up to me again and asked me if he could "pay for me for an hour and that I was so beautiful." Immediately after this, we went to speak to the manager and she went down to him Immediately, however, she never followed-up with us or even apologized for the continuous egregious behavior and unprofessionalism. By day three, we ended up skipping breakfast because we weren't interested in dealing with him after he tried to solicit inappropriate acts to me and by the 4th day we ended up sitting as far as we could from the main dinning area inconveniencing us and it seemed that maybe his manager did speak to him? I am saddened that this man ruined any sense of safety and comfortability we had at the property and the lack of follow-up that should have been done after we reported this incident. We also, spent quite a bit of money to stay here $1,000 plus and was offered to form of compensation. For a 4 star hotel, we will not be staying here again as they seem to allow staff who sexually harass their guest's to remain employed. I also filed a complaint with my cc company and they said there is nothing they can do, so please DO NOT STAY HERE!! I also wanted to add that the property was alright, however, the air vents in the rooms need to be cleaned. You have been warned

Very bad experience. Avoid this hotel. My air con was broken they could not fix. My shower drain…read morewas clogged and they could not fix. Could not shower without flooding the entire bathroom. Front desk was unhelpful. They offered a refund and told me to follow up via email then told me they were not refunding me.... Very bad management. Pictures are deceiving the hotel is very outdated and old, ugly, and lobby smelled like a toilet.

La Locanda del Conte Mameli Hotel Via delle Terme 8 Olbia…read moreSS, Italy We booked this hotel for Sunday August 27th and 28th checking out on the 29th of 2023. We booked the Queen Suite Spa Martina for the first night and the Princess Suite Spa Giada for the second. The Hotel is very nice and the people who work the front desk are very professional and courteous. The problem we had is the temperature in Olbia at the time was 91F/33C during the day and 73F/23C and very humid. Apparently the Air conditioner was not working the first night. They provided a small fan but the humidity and heat made for a rough night. Without screens on the windows and the high humidity, we kept them shut. We asked to speak to the manager, and they said he was not at the hotel. I politely asked for a discount for the air conditioning not working and they said they would pass it on to the manager. The office staff said they would have him get a hold of us prior to our departure on the 29th. He never got in touch with us nor emailed us to apologize or compensate us in any way. Several weeks after arriving home I emailed the hotel asking for some sort of resolution and did not receive any response. As lovely as this hotel is, I would NOT RECOMMEND staying here as the hotel's management only cares about money and not the well-being of his guests