The Jazz Club is a small live music bar situated in the Madejski stadium complex in Reading. For our main courses, my wife ordered a roasted pepper tart topped with mozzarella cheese and I ordered a filet steak cooked very rare. When the food arrived, my steak was perched on mashed potato and surrounded with gravy. I cut into the steak and it was very dark inside but the light was poor, so I tasted it and it was cold and raw. I tasted the mash, it was luke-warm and watery. I called the waitress and explained the meal was cold, and she then told me if I order a very rare steak, it will be cold. My fault, apparently. I explained how it should be cooked and served and was told that they don't do it that way. The steak was then taken away and some time later returned having been cooked more! I complained the steak was now overdone. The manager was then called and told me it was the light in the club. I agreed to eat it because I was fed up by this time and just wanted to be left in peace. When I attempted to eat it I found it tough and tasteless. The mash was still watery and cold. I therefore ate the new potatoes and vegetables that accompanied the meals, and these were very well cooked and came served in hot dishes. During all this time, no one had asked about my wife's meal. It was bland and oily, and the cheese was like rubber on the surface of the tart. Still, we had the live music to look forward to and the wine we ordered with the meal was very good. The band was Madison Heights, a nine piece soul band. Unfortunately, we felt they were mediocre, so we decided to leave early. On paying the bill I queried the total because my meal was not satisfactory and was given a £2 discount on a £105 bill! read more
