Im new to town and needed a tailor. dropped my suit off - bringing in the waist and chest of the jacket and tapering the legs - prepaid $96. I return a week later. they want me to pay for the tapering ($50) now and the pants aren't done - that was a whole other issue because she said they were done and then said they weren't. I tried communicating with the lady only to have her shutdown and not even tell me what had it had not been done. it felt like a bait and switch. I will not be giving them any business and told them as much. avoid at all costs. read more

If I could give less than one star I would !!! They ruined the dress I was going to wear to my daughters wedding. They were unbearably rude about it when they were forced to try and fix it. The damage they did was beyond repair. I WOULD NOT RECOMMEND BRINGING ANYTHING TO THESE PEOPLE read more

I went there today with a dress to be altered. for my son's wedding. It needed to be hemmed. I didn't even try it on! The own rolled the dress in a ball handed it back to me, and said, buy a different dress!! She said, It has too many ruffles it can't be done and she showed me the door!! They are NOT GOOD! I took to another tailor and they said, No problem! it will be ready in 2 weeks!! DO NOT GO TO JAYS !!! read more

very impressed with their work. I brought in a tuxedo and a suit, and the result was some of the best tailoring i've seen.

I went in the get a cotton sundress altered. She tried to charge $90 which was more than the cost of the dress. When I said no thank you and tried to leave, she told me it was $10 for canceling! Will not be going back. read more

Great owners with awesome tailoring - always welcomed with a smile! Tailor provided advice on what would look best and did a great job!

Thank you so much for doing such a great job on KC's wedding dress and converting an old vest for Patrick so it matched the groomsmen's shirts. The quality of your work is unbelievable!!! read more

See all

It is now Yooni Tailoring and the new owner can be very rude. It's also hit or miss on whether or not they will do the alterations correctly. I had several items that needed to be taken in. Half of them I had to return and one pair of pants I had to throw out since there was no fixing them after what they did. Another pair they never even touched and when I told owner this, she tried to tell me I had never brought them in. This place used to be great but it's not anymore with the new owner. With the prices they charge and the rudeness, they are lucky I gave them two stars. Just discovered there is a 5-star alterations business within walking distance from Jay's (Yooni) that I'm going to try next. read more

Was recommended by the place we purchased a prom dress. Went there and they were friendly, but were not very helpful and in fact they were rude once my daughter walked out of the dressing room. The person wasn't helping us zipper up the dress . Dress was picked up and tried on 2.5 weeks ago and it zippered . We were having issues, and the person helping us essentially called my daughter fat. But yet as soon as some rich Barrington guy came in, she left and grabbed a second person and they bent over backwards for him. If I could give zero stars, I would. Update: went to a different seamstress and she was able to zipper it up . Was told that most likely this place didn't have the skill to work with such an intricate item so they went the fat shaming route. read more

did a perfect job on both my dresses. will be coming back. Trust worthy and good quality.

Service was terrible Quality was awful. Even after multiple attempts to explain and fix the mistake. I gave up and now trying to find somewhere else to fix their mistakes. read more

Good work, AWFUL service. I used to go to this place all of the time. Came in and didn't recognize the person behind the counter. Not only was she an unfamiliar face but she was rude. I mean like RIDICULOUSLY rude. I felt like I was doing her a favor by paying them to alter my garment. Additionally, the prices were astronomical. There are several other tailors nearby, one within walking distance- I highly recommend you try one of them. read more

Rude.... And outrageously over priced! Yooni, the new owner, was incredibly rude to me when I came to pick up over $150 worth of alterations. She brought out my dresses, a blouse and 2 skirts, she piled them in a lump on the counter while she gave me the total. When I asked why they weren't all on hangars (as they were brought in) Yooni snapped and told me "who cares, you clean and press after". When I said sorry, I didn't realize that, she said I was being so rude.... Bad for Barrington. Luckily, we have other choices for tailoring. read more

Customer service was beyond rude. I dont know about the quality of the work - but I would prefer to give my business to someone who is more pleasant. read more

The tailor at Jays has been exceptional. Major adjustments were needed on several suit and sport jackets due to a significant weight loss. The work was perfect, the fit perfect. And they returned the jackets in less than 2 weeks. This is not the first excellent experience. But it was the most extensive adjustments. I highly recommend Jays and will return for any future tailoring needs. Mark read more

new owners yooni did an amazing and perfect alteration on my daughters wedding dress and mine along with my mothers !! couldn't be happier !! today I'm having a cocktail dress altered !! They are professional and provide high quality service !! read more

What a great place! Excellent work and customer service. I will certainly be using Jay's in the future.

My son took his Army uniform in to have 4 patches put on. The patches were not placed as requested and crooked. The worst part is that he was charged $160 to sew 4 patches! Never will use this place again. He took it to Phillips Men's Wear, was done perfectly and they didn't charge him, but thanked him for his service. read more

I brought in 2 dresses to have made in to skirts. It seemed pretty clear cut but they insisted that putting in new shorter zippers was too much and elastic waistbands would work. When I argued that I wouldn't be able to pull the skirts over my hips with the zipper area sewn shut she dismissed this and said it would be easy with the elastic. When I picked up the skirts they both can not be pulled over my hips, which honestly seems like something even a person with basic tailoring experience should have known. I am giving them a slightly better rating than I think is fair because I am not going to bother bringing them back to try and fix, quite honestly I just don't think they understand how zippers and skirts work and I'm better off just finding a different tailor. read more

I had a blouse taken in and was not at all pleased. The blouse was still baggy, the inside seams were uneven and the thread was loose and messy. In addition, when I received my blouse back, it was not even pressed. So disappointed. read more

I have been going here for more than 15 years and could not be happier! Top notch work, quick turnarounds, and friendly service. Recently I stopped in to get a button repaired on my suit jacket. They repaired it while a waited, and, on top of that, sent me on my way without a charge! I highly recommend this place for all your tailoring needs! read more

I came to Jay's to have my bridesmaids dress altered for my sister's wedding, and they did an amazing job! Victoria was super sweet and detailed-oriented, and she knew exactly what to do to make my dress fit perfectly. Thank you Victoria, and everyone at Jay's for making me feel beautiful for my sister's wedding :) read more

Love coming here, we've gotten a few things altered here now - dresses, casual wear, suits, small fixes. Everything is always perfect and everyone here is so friendly whenever we are there! By far the best place to go for any alteration need or small fix. read more

Wonderful job done on my wedding dress! My dress needing hemming, a bustle, and lace adjusted. I came here based on other people's recommendations, and was not disappointed! Very professional work. I would most definitely come back here with additional alteration needs. read more

Had a sequin dress altered here. Price was high - but I believe you get what you pay for, so it was very fair. They were fast and really thoughtful when asking about my needs and what would work best. I feel like I finally found a terrific local tailor w/o having to go to a dry cleaner's... read more

Had to have a few suits tailored for my son's graduation photos, etc. Very courteous when we came in and the work was quick, well done and reasonably priced. I've been here several times for various things and have never been disappointed. read more

I have had 2 suits tailored here and they do an awesome job. People are so nice here and really work with you to make sure your tailoring fits your liking. Highly recommend! read more

Tailored my suit perfectly. They were prompt and reasonably priced. I have zero complaints.

This place is great, got measurements and tried to tip the women and she wouldn't take my money. If you need any tailoring, measurements or alterations, come here! Great customer service. read more

Efficient, Courteous, Impeccable Work, Spotless Shop . . . Have usually had my business suits and other men's clothing altered at dry cleaners wherever I've lived. Jay's doesn't do dry cleaning - TAILORING ONLY - Now I know why - they focus on what they do best - truly excellent fine tailoring. First time I've used Jay's Tailoring based on Stacey D's recommendation. I had an unexpected business trip next day. Called Victoria night before,, told her needed two suits altered and I was in a pinch, was leaving at 1pm next day. I expected her to say not a chance. She said we'll do our best - arrived at 9am next morning when they opened. Victoria was ready and went to work right away. I really only expected and needed only one suit to be done. Both suits ready right at noon as promised - amazing job! Pants hemmed & cuffed, sleeves hemmed & buttons moved, Pant waist & seat let out as requested. I'm particular. Here's why Jay's / Victoria "get" how to do men's tailoring - Victoria knows the difference between a "Modern" Men's Suit Sleeve Hem" (shows a bit more shirt cuff for French cuff shirts) and "Traditional" length (shows less cuff for regular shirt cuffs). I wear French Cuffs, she got the length spot on without telling her. I also wear pants with cuffs - she got that spot on as well. Pricing? You get what you pay for - not lowest around - not highest. As Stacy D. said, you get what you pay for. For speed, accuracy and expertise they provide - prices are most certainly fair. PS - On my biz trip, suit sleeve button got caught in plane arm rest - tore button and bit of sleeve - brought it in for repair - Victoria said go ahead and run your errands, come back in a bit and it'll be ready - it was! I'm a customer for life - best tailoring experience ever. Thanks Victoria - great to know in this age of mass production and automated service, your business hasn't lost the personal touch. Much Appreciated. Robert. read more

Visiting my husband's family for christmas holiday and his jacket's zipper broke. It's an expensive and nice jacket. I found Jays on yelp and saw a review that they turn around quickly. We went in at 4pm and they said the jacket will be ready next day at noon. The jacket was fixed and price is very reasonable. Excellent service and quality. read more

Lost a good amount of weight so I needed some suits and shirts tailored. They were fast, efficient and the work was superb! So happy!

Expert tailoring, I believe the best in Chicago-land and so close to home. They make sure everything is perfect and friendly.

GET AN EXACT PRICE BEFORE YOU LEAVE THE SHOP. Had a formal dress altered; top of dress covered in a beaded applique (not hand-beaded, an applique that can be easily cut). After doing the fitting and marking, I asked the woman how much. She said she wasn't sure because of the beading. Based on past experience with other tailors in the Barrington area and on what we were having done to the dress (small area hemmed, dress taken up at shoulders) I assumed $50. When I arrived to pick up the dress today the total was $75!! When I expressed that I thought that was a bit high for the work done, the woman again said it was because of the beading but she would make it $70. We chose Jay's because our normal tailor, Barrington Tailor Shop, wasn't open on the only night my high schooler could go get fitted. I highly recommend Barrington Tailors; fair, give price up front, and have never had an issue. I completely regret making this choice and will be sure to share my experience with other mothers who will be needing dresses altered over the next few years. read more

I have taken numerous items here for tailoring over the years and each time the item comes back perfect - exactly how I wanted it. Everything from pants, to dress shirts, suits, and polos. Service is always quick and friendly. read more

Terrible service. I stopped at Jay's to check on an alteration project since their time to complete it was nearly up. However, Jay's had not even started their work. They gave the garment back when I said I could not wait several more days. I had to wear it unaltered. read more

These people are so sweet and helpful. And they do a great and timely job. They will get your items altered by whatever deadline need; just tell them. read more

I purchased a new suit, and after reading the reviews of this establishment, decided to have the alterations done here. What a MISTAKE. While the suit was delivered when promised, it wasn't until I got home and was dressing for a special night out, when I discovered that I must be traveling into a flood plane, or my legs grew. The suit pants were cuffed (I prefer a traditional appearance) but were TWO inches too short. Needless to say I became irate as I now had to find pants to wear that went with the coat. Life getting in the way, I was unable to return to address the issue until just the other day. I told the woman who initially fit me, that there was a problem. She said "let me see" so I put the pants on and she measured them saying "they're two inches short". Brilliant..... She told me she could lengthen them, but I would love see the cuff. I wasn't happy, but trying to get an extra pair or pants that matched the suit (even from the manufacturer) would prove to be costly. I left the pants, returning 3 days later to retrieve them. Now... here's the corker... She CHARGED ME to repair her mistake!!!! I paid the $13 for the alterations, vowing to find a tailor that measures twice and cuts once, not the other way around. Don't waste your time or money going to Jay's. There's a European tailor further down the street... read more

They are the best there is! They did my dress for my daughter's wedding as well as my granddaughter's flower girls dress! Amazing work!!

I had a very bad experience with thisTailor. I brought two men's suits to be fitted as my husband had lost weight. We were quoted a price of 330 dollars which was very high. However, we needed it done and they had been recommended. When we picked up the suits one jacket had sleeves way too short. The woman who worked there remeasured and took the jacket. She then told us it would be an additional fee! We questioned the charge as we had already paid an enormous amount to get the suits refitted. I hope they enjoyed the additional fee because they lost a customer. read more