This is a poor company. One of its drivers caused an accident by driving at excessive speed,…read moreresulting in equipment falling from the top of his vehicle. This caused damage to another car and injured driver. Instead of stopping, the driver fled the scene. We call upon the relevant government authorities to take action against both this company and the driver, holding him accountable as a negligent and criminal offender for the harm he caused and for his failure to stop. We possess photographs of the accident as well as an official police report. I do not recommend doing business with this company--given the irresponsible conduct of its employees--and it should be held legally liable.

Great customer service throughout the entire process. Appointment was timely. Tech (Brian) was very…read moreprofessional, patient, prompt and skilled. Evaluation completed quickly, part ordered and system repaired in a couple days. I would highly recommend John Y. Wright Co to family and friends. Other companies contacted refused to travel to Chesapeake for service.

I've seen this place on a daily basis going to and from my old job. I always wondered what it…read morelooked like on the inside because the outside reminded me of some place out of Mardi gras. It was a little difficult to find their number but when I did and called I was created by a very nice lady. You had to make an appointment in order to see someone. Getting there was quite easy but getting inside was somewhat of a different experience. They were having trouble with the lock and there was a locksmith there and this was at like 7:00 p.m. you had to walk up these narrow stairs but when you got to the top it was very bright. The decor was kind of cool and I recognized a lot of stuff from the Halloween section of the dollar store. She only asked me of my first name. She then broke down the prices and what to expect and went right into it. I will say that I felt like she was the real deal. She knew things that no one else could. So that's why I gave four stars. Now like most places of this type, in the end I felt like it was just something to get my money. Oh how I wish I didn't feel like that and I wish I had more money. If I wasn't going through the stuff I was going through she probably would have got me. Not saying she didn't get me a little. Do I regret going? No. Like I said, I think she was the real deal.

I had to come here to return my old transponder after I upgraded to the one you can swap back and…read moreforth since I now drive my daughter to daycare in the AM and needed a multiple passenger option. There was no wait when I arrived later in the afternoon about 30 minutes before closing so I was easily and quickly able to return my old transponder with no issue. It's in a government-looking complex and it's slightly confusing to pull in and find the location since it's not marked very well - but I used my GPS and it brought me right to it.

Very helpful on the phone and followed through with doing what was said. The folks on the phone are…read moregreat!

UPDATE #2: I had someone I knew call & leave a message. He called them back and I spoke to them and…read morehe disconnected the call once he knew it was me. I called him back on my phone and left another voicemail. He has not answered or returned my call. UPDATE: Even after suing the company they still refuse to reach out to me to mail the check. Ive called many times and no return call. They do not answer the phone either. WORST PLACE IN VA BEACH. Do not believe anyone who says good work comes out of this shop. Pictures of the whole thing are uploaded for proof of what comes out of this shop. By far the worst work I have ever seen. I recently got a brand new BMW and wanted to get the roof wrapped and chose this location. The biggest mistake I made in a while. John Reeves is the owner of this location and he told me that no white paint would be showing and I would be very happy with the results. I had to bring my car back 2 different days because they worked on it after hours. After my car was finished I saw the horrid job and wanted to give it time to maybe fix itself before I jumped to conclusions. I hear there is a cure time and was hoping that would fix itself. It didn't. I went to talk to John on April 2nd about getting a refund and he wanted me to let him make it right by taking the vinyl off and re-apply it. After seeing what they did the first time there was no way I would let them even touch my car again. I gave him my cell number, email address, and my address thinking he would reach out to me and update me about something. I thought a week would be plenty of time for some sort of answer about what he was going to do and I still have not heard anything from him to this day. I brought this to small claims court. He didn't show up. DO NOT WASTE YOUR TIME OR MONEY HERE!! On the bright side he ended up paying for my new roof wrap and it looks so much better thanks to DC Design and Media! Great people over there! STAY AWAY FROM SPEED PRO VA BEACH!! John had 11 days to appeal the case and still have not heard a thing from him about ANYTHING! If the owner replies to this do not listen. He had plenty of time to fix this issue

This place is amazing - they can pull off some very creative with projects other business are not…read morecapable of doing. In my case, I had them do a vinyl wrap for a purple Decepticons emblem on the hood of my Toyota RAV4. The emblem brightly lights up at night (see picture). The technician Jason spend a number of days working the fine details to get this project right. The result is the most cutting-edge vinlyl wrap Decepticons emblem on the hood of my car (see picture). Thanks to Jason and SpeedPro imaging for their professionalism and commitment to excellence!

Virginia Beach, Virginia ---…read more I contacted the "Signs of Success" company twice (in person) to discuss adding vinyl stickers on my van, plus ordering a couple thousand each of 2 vinyl stickers ... No response, in spite of the fact they said they would contact me in a couple days ... weeks & weeks later, I went with another company ... I was under the impression I was talking to the woman owner ... I left them with specifics, so I can only assume they found my requirements not worth their time, or even a phone call to inform me they had more important projects to perform ... I do not recommend any firm/vendor that cannot (or have the courtesy) communicate professionally with current or prospective future customers ... "Run-A-Way Bill" www.PartyReptile.com

We have been using Signs of Success for nearly 10 years. They have lettered over 25 vehicles for…read moreus, as well as several signs, and we could not be happier. George, Gina, and their entire team, could not be more professional, or accommodating. Their quality of work has given our fleet a sharp, consistent, professional look that we could not be happier with. If you are looking for a great product and fantastic customer experience...give them a try on your next project.

Nice wrap job on the roof of my 2022 Toyota Camry! They gave me a good price, and they got me in…read moreright away too! Thank you!

Big disconnect between lady who answers the phone and owner/technician. I wanted to wrap portion of…read moremy car and sent photos and videos of original wrap done few years ago to receptionist. Receptionist (not owner/technician) was go-between. Not good for small business. I told her my current wrap job was few years old and showed scratches. She told me that they had just gotten in some new vinyl 3M wrap material that sounded good. She said he couldn't assess what wrap was originally used so I would have to drive 40 minutes down to the shop so he could see for himself. When I did she forgot to tell me they had moved ten minutes away so 50 minute drive. When I got there owner [?] comes out and says we cant guarantee this new wrap material is scratch resistant. Ok trip wasted.