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    Jay's Electronics

    1.0 (1 review)

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    11 years ago

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    P.C. Richard & Son

    P.C. Richard & Son

    3.6(86 reviews)
    0.1 mi
    $$

    This P.C. Richard & Son truly has it all. We came in for a quick browse to check out some…read moreappliances and TVs. The staff was really friendly. We were asked if we needed help several times from different employees. Everything seemed organized and clean with a huge amount of variety. I was especially impressed by the TV section. It's a great place to come to compare several different models. All of their pricing seems to be in line with other big box, stores, and websites like Amazon. Actually, buying here in person seems like a great idea. There's no need to order online when you can come experience everything in person and pay fair prices. Plus, you get the product immediately. P.C. Richard's also felt like a way better experience than Best Buy. Every time I go to Best Buy, I end up waiting for someone to help me for at least 15 minutes. This location was fully staffed, and you could have your pick of employees to help you find what you need.

    We have bought several appliances from PC Richard (stove, fridge, dishwasher, washing machine) and…read morenever had a problem with installation until the dryer we recently ordered was delivered earlier this week. The installation crew was sub contracted out and not very experienced. They needed to disconnect the washing machine, which was installed by PC Richard about 2 years ago but failed to shut off the water valve first, and then told my husband that the tubing was old and leaking (which it was not). When they put the washing machine back in place, they couldn't get it back to its original position. When my husband inquired about making sure that a connector was installed on the back of the dryer (to ensure that there was no friction on the wires caused by a vibrating dryer) they had no idea what he was talking about. On top of that, they were not fluent in the English language. I contacted our salesman, who arranged for a team to return to the home, which they did the next morning and they were clearly PC Richard employees (arriving in a PC Richard truck, with PC Richard shirts). It took them less than 5 minutes to install the connector and move the washer back to the correct position. When purchasing appliances from PC Richard that need to be installed, do whatever you can to make sure that PC Richard employees, rather than subcontractors, deliver and install. This review would have been more stars, had it not been for the first installation crew.

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    Jay's Electronics - electronics - Updated May 2026

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