worst experience in dealing with a business in Cranbrook. Joe, the front-end person, is very very…read moreverbose, abrupt and rude to deal with...always has to interject in any conversation you attempt to have, and needs to have the last word. Will never deal with this shop again.

I go to minute muffler for all my vehicle needs Clint and his team are very helpful fast and…read moreaffordable whenever I'm in a pinch he always manages to make time !! And they will always do their best to go over and above to help someone out

Horrible/unclean service. I called in at 4pm and the mechanic told me he needed 1hr more because he…read moreneeded to take the other balljoints off. Went on to pick up/pay at 5pm. He charged me an extra 1.5 hours on the one side. He asked me, "what do you want me to do it for free?!" Also, checked my ball joints. The guy greased 3 out of 4 balljoints and damaged one with a hammer.

Mike at EK did all he could to source parts for my transmission. He kept me in the loop and offered…read morethe courtesy vehicle when I requested it. Picked my car up recently. Mike did a great job on keeping his promise on price. Honest service. Personable dealings.

Fantastic job of diagnosing and fixing an electrical problem on our Mustang. Great people and…read moreservice!

Was visiting from Saskatchewan, and had a cooling fan problem. Great friendly service, got me in…read moreright away and back on the road. Very reasonably priced as well .would definitely recommend.

We were working in Cranbrook and had our truck breakdown. With a crew on hold it was costing our…read morecompany money. Dixon's was referred to us and they were amazing. They understood our need to get our truck fixed ASAP, they fixed it quickly and on cost. We later had the truck break down a second time (new issue on an old truck) and Dixon's again fixed it quickly and was able to find a creative solution to get it working. Highly recommend these guys - great to deal with, honest, and do excellent work.

Came through Cranbrook on our way home from our road trip holiday and stopped for ice cream. When…read morewe went to get back on our way, my car wouldn't start. A nice man named Cecil gave us a jumpstart and told us to go to Kal Tire to have it checked. Everyone was very polite and the gentleman that checked our battery was very helpful! Thank you, Kal Tire Cranbrook!

The timing belt on my car broke in December 2024. It took them three days to even look at it, and…read morethat was only done because I called. I was told the work would be done by the end of the day, but when I went to pick it up they said they needed a clamp for the timing belt and it would take two more days. When the work was finally done and I got the car back, the check engine light was on. The counter girl told me to drive it and if the light stayed on I should give them a call. I drove it for a few minutes and took it right back. The issue was finally resolved and I will never go back to this establishment! Complete waste of time.

Booked my 2007 Dodge 3500 with 6.7 Cummins for a review of a check engine light and slight…read moretransmission leak. Unable to find any faults but agreed to do transmission service. Dropped off Friday 8 am. Picked up Monday 4 pm. Phoned 8 am, assured tranny service would be done. Picked up at 4 pm Did not do service. "Tightened tranny bolts " but leak continued. Charged me $100.00 for this poor service . Told "We're booked solid can't do your truck til next week despite informing them I had to go back to work this weekend ( full time RVer living in Las Vegas) Couldn't help at all. Didn't do tranny service despite assurances and having truck Friday to Monday. Don't have any expletives strong enough.

We experienced a frightening truck breakdown while vacationing in the Cranbrook area a couple of…read moreweeks ago. This company was recommended to us and we are extremely happy with the quick, efficient attention we received, excellent job done by the mechanic, and much less cost than we initially feared. I would highly recommend this company. Thank you very much for a great job!

I brought in a wheel bearing to be pressed into an axel. It was done incorrectly without proper…read moremeasurement which caused oil to leak into my rear brakes. After dismantling it all again and bringing it back he asked us to wait until the end of the day to pick it up. it was not done correctly again and refused to deal with it anymore. True unprofessional.