Moving to a new state is stressful and finding a new barber is almost an equal challenge. I've gone to Jay four times with the service level declining each trip. I understand the difficulties of working during the pandemic and starting up your own business however I don't understand why you would decline in customer service while trying to grow your base. The last two times it felt like it was an inconvenience to him to get a cut. The nail in the coffin came when I tried to book a group cut with Jay for my wedding. While working through pricing I may have come off unclear in my questions but when asking about beard trims his response was that he hadn't cut hair for $20 in ten years which to me was off-putting. He then went on to ghost me which is tough when i was ready to spend a over a thousand dollars with him.He is a very talented barber but the barber shop feel is definitely lacking and I have since moved on to a much better situation. read more