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    Jay Short Insurance

    5.0 (1 review)
    Open 9:00 am - 4:00 pm

    Services - Jay Short Insurance

    Life insurance

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    6 months ago

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    Chris Latshaw - State Farm Insurance Agent - State Farm Agent

    Chris Latshaw - State Farm Insurance Agent

    (3 reviews)

    I have had nothing but amazing experiences with Chris Latshaw State Farm. I have a condo policy, 2…read morecar policies and an RV policy with them. We just bought the RV in February and I totally spaced insurance until we were about to drive away with it. I literally added the insurance with them over the phone as we were driving down the road & they emailed me the proof of insurance to keep with me. Every time I email Sunny for something, she gets back to me right away & takes care of it for me. It's important to me to have a relationship with companies I work with and not just be a # to them. I definitely feel they've got my back in any situation.

    Very bad experience with State Farm Ins; Chris Latshaw's office…read more I purchased auto ins. from this office in December 18', effective Jan 1st. I made my first months premium. In mid January I receive a notice of cancellation of policy because of missing information. Info I had already provided to the agent. I talked with the agent in that office who said, "Don't worry, ignore that letter. I sent the info". So I did. A week later my jeep broke down and I needed roadside service. I called the State Farm roadside folks and the gal explained to me that my policy had been temporarily terminated but would be reinstated once the information that Latshaw's agent "said" she submitted weeks earlier had updated in the system. I don't think she ever sent the information in the first place and then lied about it. Then, just last week I got a notice of a change in my premium. My premium had jumped 30 bucks for 3 months to almost $90 because they say I missed a payment. I paid Jan and Feb; the March payment was sitting in my account waiting to be debited. They are very mysterious about Chris's whereabouts but when I did finally speak with him; he was "nice" enough and promised to look into it and call me back. I was very disappointed that instead of handling it personally he had a secretary call me to say State Farm is charging me $90 for a missed payment. That's that, nothing she would do about it. She didn't care, nor could she explain where 90 bucks came from since my premium was 58. Needless to say I grew tired of the incompetence and just cancelled the policy. Buyer Beware!

    Allstate Insurance Agent: Marcus Muldez - Allstate Insurance

    Allstate Insurance Agent: Marcus Muldez

    (9 reviews)

    I don't normally give bad reviews but this company has a condescending attitude with any and all…read moreconcerns/questions. They kept assuring us that they would handle the risk management and have our insurance approved with a two month time frame to complete this before the cancellation of our homeowner policy in full effect. We had one day before cancellation and they wanted to continue saying they can reinstate the policy. Who is willing to trust this statement when they failed with a 60 day time line...no confidence in Marcus Muldez insurance agents. When I ask to speak with him I was informed by his wife how long she and the others in her offices have experience in insurance...denied direct contact. I have handled our insurance needs for over 40 years and have never experienced this much dissatisfaction in a company. If I could give a zero if it was allowed.

    Beware of this Agency hiding behind the good reputation of Allstate. Try getting Marcus to call…read moreyou. Not going to happen...he has Val and his minions to handle his business. You will get told "A licensed agent will call you back." In addition, "I don't have the authority, I can only make changes." Also, every property is insurable, but this Agency blows you off if it is too much work to actually help their full pay clients of over 14 years. I had to ask Corporate to transfer all of our policies to a difference agency... Get this....had 1.5 million to invest in an Allstate annuity and Marcus Muldez wouldn't call me. I may post his wife's last pathetic email to me... Stay tuned...

    Jay Short Insurance - healthinsurance - Updated May 2026

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