Just called to inquire about detailing services, spoke to Pedro. I was a little concerned because…read morethe number listed on here currently is out of service. This is their proper number which I found on Apple Maps +1 (310) 291-9024 and submitted to Yelp to update on their behalf and per my brief convo with Pedro. I've read the reviews and am sad to see only a few reviews in the past 365 days. Hope that they get some more reviews as it is tough deciding on a detail service without referrals or recommendations.

First let me say I've been coming here for around 6 years. I moved out of Torrance and still went…read moreout of my way to come back because the team has always provided good service. But today I noticed they got the headliner dirty when washing my car. No worries, accidents happen. I turned around within 10 minutes, and when I arrived back they refused to take responsibility. They tried to pin it on me saying I must have gone to a mechanic recently (in my Tesla?). They wanted me to pay more money to them to clean it out. The employee then tried to guilt me by saying I'll pay out of my own pocket for them to clean it for you. As a customer for so many years who has never once given them trouble, I was saddened by their reaction. I may not be driving out of my way to visit here any longer.

I must say I was very skeptical about coming here at first due to the stories I heard about them…read morenot having inventory and people waiting 3-6 days for them to get they car but I seen what I wanted online, came to check it out and I ended up leaving with that exact car. JB (sales associate) & Nader (finance manager) secured me a good deal for being a first time buyer and I got a newer model car with everything I wanted . Big shout out to JB & Nader for being true to they word and getting me approved and getting me in my car

Review of My Experience at Gardena Honda: 2nd attempt at finding and seeking a final solution to my…read moreconcerns since my purchase. My name is Jennifer W, and I am writing to share my experience at the Gardena Honda dealership on July 22, 2026. Unfortunately, what should have been a simple conversation to clarify questions about my vehicle purchase turned into one of the most humiliating, intimidating, and distressing customer service experiences I have ever had. From the moment I sat down with Nader, his demeanor was sarcastic, condescending, and dismissive. Instead of listening to my concerns, he immediately pulled up my purchase contract and began listing everything Honda had supposedly given me for free, including my first month's payment, registration, a tire replacement, leather seats, and window tint. He repeatedly asked, "What more do you want?" and sarcastically questioned whether I was planning to sue the dealership. I calmly explained that I simply wanted answers because I believed I had been misled regarding the vehicle I purchased and the promises made during the sales process. Rather than addressing my concerns, he questioned why I had waited two months to contact the dealership, repeatedly interrupted me, spoke over me, and raised his voice. I explained that I had actually raised these concerns before leaving the dealership on the day of purchase. Millie assured me that the leather seats and window tint would be completed through the service department and that someone would contact me to schedule the work. Unfortunately, that never happened. Over the following weeks, I made numerous phone calls, left voicemail messages, was transferred between departments, and spent excessive amounts of time on hold without receiving a return call. As someone who works full time, I could not continue spending hours trying to reach someone. When I later returned for a recall appointment, I took the opportunity to ask for assistance with the unresolved issues. I want to recognize Leilani, David Sanchez, and Millie, who treated me with kindness, professionalism, and respect. They genuinely attempted to help me and were the only employees who made me feel heard. Sadly, my interaction with Nader became increasingly hostile. During our conversation, he accused me of purchasing the vehicle "blindly" and stated that I was "stupid" for buying a vehicle I supposedly did not want. Those comments were insulting, disrespectful, and completely unprofessional. When I asked whether he would speak to his own mother that way, he responded by telling me to "shut the f*** up." I told him I would not tolerate being spoken to like that. At that point, his behavior escalated even further. He repeatedly screamed at me to "get the f*** out," threatened to have me escorted from the dealership, said he was calling the police, and threatened to have me arrested. He then turned to my boyfriend and said, "Get your girl before I get her out." As he stood up and aggressively pointed toward the door, I genuinely feared the situation could become physical. His body language and aggressive behavior made me feel intimidated and unsafe. While I walked toward the lobby, he continued yelling loudly for everyone to hear, repeatedly demanding that someone escort me out while stating that he was calling the police. He even picked up the phone and called 911. Numerous employees witnessed the incident. Most simply stood by while he continued yelling. Eventually, a supervisor intervened, instructed him to return to his office, and another employee stepped in to help de-escalate the situation. I came to the dealership simply seeking clarification about my purchase. Instead, I left feeling humiliated, degraded, threatened, and powerless. I suffered a severe anxiety attack afterward, cried during the drive home, and was so emotionally shaken that I was unable to report to work the following day. Because of this experience, I no longer feel comfortable returning to Gardena Honda or interacting with Nader under any circumstances. I sincerely hope this incident is investigated thoroughly, including reviewing any available surveillance footage and speaking with the employees and customers who witnessed what occurred. I never sought conflict. I simply wanted someone to explain my contract and honor the representations made during the sales process. Instead, I was publicly humiliated and treated in a way that no customer should ever experience. I appreciate the professionalism shown by Leilani, David Sanchez, and Millie, but my overall experience with management has permanently damaged my trust in this dealership. I hope no other customer has to endure what I experienced.

Great service, quality, money, value So very reasonable…read moreprice for the service Female Manager (Stephanie?) is attentive and awesome! i recommend!!

This place never disappoints. They are honest, affordable and they work hard. I've brought various…read morecars here over the years, most recently last week and I always have the same experience. Affordable, honest and they care. They are consistent. I really appreciate their service and how they work for their customers and do not gouge.

Rude owner. He was talking down on me the entire time and overheard him talking bad about me. Fix…read moreyour attitude before fixing cars.

A bit racist? Or just having a bad day??? It's cool…read more I'll take my business elsewhere. But. I'll make sure to post a review as I mention face to face. Won't be taking any of my vehicles here. I need to make sure of this. And that is why I'm writing this review.

I had an incredible experience at Gardena Nissan! I went in hoping to buy a car that same day,…read morethough I wasn't exactly sure what I was looking for. I worked with Karen, and she was amazing. She was completely set on helping me walk out with the right vehicle for me, not just any car on the lot. She was incredibly knowledgeable, and I could tell she was truly committed to finding the perfect fit rather than just making a quick sale. As a first-time buyer, the whole process was so smooth and stress-free. I'd recommend Gardena Nissan to anyone, especially other first-time buyers. Thanks to Karen's help, I was able to walk out with a brand-new car! If you go, definitely ask for her.

I had a very frustrating experience at Gardena Nissan. We went in to look at a specific Altima, and…read morean older female employee initially came out to greet us. I provided the exact stock number, and she brought the car out for us, so everything seemed fine at first. After looking at the car, I asked to go over numbers without running my credit, and she agreed. Shortly after, Mohammed came over with pricing but it was for a completely different (and more expensive) car. When I pointed that out, he told me the car I asked for wasn't available, which didn't make sense because we had just seen it and it was supposedly the one brought out for us. I didn't like the numbers, so they said they would "see what they could do." My parents and I then sat there waiting... and waiting... for about 40 minutes. We were the only customers in the dealership, and during that time, I could clearly see Mohammed and the other employee in the office talking and laughing, completely ignoring us. Eventually, we got up and left. What's even more surprising is that we walked right past them on the way out, and they didn't even acknowledge us or realize we were leaving. Very unprofessional and disappointing experience. We will definitely not be coming back. On a positive note, we went to Nissan Downey afterward and got an AMAZING deal and much better service.

Efrain was respectful, courteous, helpful, and highly skilled in auto body repair. He worked on my…read moregray Prius last month. I initially intended to use the other party's insurance; however, I ended up paying out of pocket and working directly with the shop. There were some unexpected issues during the process, but Efrain listened to my concerns and took the time to make things right. He professionally refinished the rear bumper area, smoothed the surface properly, and matched the paint much better than I expected. I especially appreciated that he was willing to keep working on the details until the result looked clean and natural again. In the end, I was very happy with how my Prius turned out. Thank you, Efrain!

Honestly, I don't even know where to begin!! This shop was amazing to me from start to finish. As…read moresoon as I walked in, they were upfront and transparent about pricing for my brakes and other repairs. They even did a full inspection and cleaning (including a full engine bay clean and diagnostic check) to really see what was going on so they could give me honest and accurate recommendations. The pricing was more than fair! Especially as a woman! I really appreciated how genuine and respectful they were. You don't always get that at other shops, but here I felt completely taken care of and never overcharged. Chris took the time to break everything down for me, explaining what needed to be fixed first and what could wait, which I truly valued. Miguel Angel at the front desk was so kind and welcoming, and Yennie was a great host and took care of my car! I'm so happy with everything and will definitely be coming back this Friday to get the rest of the work done. This place honestly feels like home. I'll be recommending them to all my friends and family HANDS DOWN! This is where I'll be coming every time I need anything for my car!

I advise any insurance that are looking into this or a person trying to get there there car fix,…read moreplease don't it's been over a year has went mia on me I don't where he at, give me a fake address it's been hell for me, he has multiple people with the same issue and law suites look it up, so my advice don't bring it here at all, negative stars if I can

Amazing reception in the morning always help me with what i need…read more Talk to Alex the manager he is also very helpful.

Marco has been doing detail on all my cars for about a year now. Found him on yelp and he is local…read moreto the South Bay Area. He comes in his fully equipped work truck and will whip your car into showroom shape, so no special equipment on your part needed. He comes with everything he needs to make sure he gets the job done. One of my cars is over 10 years old and he has brought the showroom shine back in that car. Not only that, my dog is transported in that car, so it is full of pet hair. He managed to remove the pet hair and shampoo the car inside and out. Has that car looking new again. In one instance someone also keyed up that same car, Marco did his best to remove the key marks!

I've had a few things done on my car by Marco. He's fantastic and can do anything. My car is nice…read moreand shiny whenever he washes it, and I had some minor scratches on the hood of the vehicle that he was able to remove. I'll only trust him to wash/wax my car from now on. Recently, he helped installed some ditch and chase lights. He did such a neat job installing the cables, and I'm very satisfied with his work. Thank you, Marco!