We're very helpful to me in my time of need. Take care and listening happened every time I went in.read more

After walking around for weeks, losing hair by the handful. I saw this shop online, made an appt,…read moreand after meeting their wonderful staff, walked out feeling like all eyes were no longer on me everywhere I went. They made me feel like myself again. As a bonus, everyday is now a good hair day! Here are my before and after photos.

I went to Wig Fairies and had an extremely positive and delightful experience. Carmella is lovely…read morelady who gave me all the time and advice I needed. We laughed, I tried on several wigs and we choose the perfect wig for me. When I wore it the very first time my friends were amazed and loved my new look! I feel younger, more confident and happier when I'm wearing the wig. I'm planning another visit to the Wig Fairies and look forward to seeing Carmella and adding to my wig collection. I would never think about going anywhere else.

My wife needed a wig due to her loss of hair from chemo treatment. She spent time researching…read morecompanies online. She located Carmela of Wig Fairies on the Internet and scheduled an appointment to evaluate wigs. Working with Carmela was a delightful experience, and she was extremely professional and thoughtful throughout the process. Thanks to Carmela of Wig Fairies my wife purchased a wig and was very pleased with it. I would highly recommend using Wig Fairies for your future Wig fittings and professional services.

Although the entire process is incomplete, and we await the arrival and fitting of the ordered wig,…read morethere are a few observations to be made about the process to date. This review will be updated at that time to account for how the experience reached conclusion. My spouse wanted to look into the possibility of wearing a wig for work as a dealer at a local casino. She was concerned that she was washing her hair too often over recent years on the job, and that her hair was thinning as a result. I agreed to research both 'hands on' and online retail choices. As to the internet we looked on Amazon and after reviewing alternatives there decided to purchase one that most closely resembled her existing coiffure. We also visited Wig Elegance in the Big Oak Center, just off Oxford Valley Road in "Yardley." We had to make an appointment to be sure someone would be there to show her around and test drive the headpieces. Arriving on time, we were let into the shop by a very pleasant and well focused store manager. There were walls lined with shelves full of mannequin heads showing a hundred or more wig possibilities. Through the process of elimination a favorite was selected and discussion had about natural vs synthetic hair, proper maintenance and longevity, and finally cost. The fit was comfortable, the style complimentary and the effect on her mood, immediate. It looked very good on her, and she knew it. First impressions are so important. Price was challenging at first. Over $600 for a man made hairpiece that was not in inventory, and would be shipped from California to the store for fitting and adjustment. This, compared to under $100 for the mail order. There was understandable resistance to this disparity. I suggested we had time before the expensive one arrived, and in the meantime Amazon would deliver and she could explore both before deciding. Well, Amazon was on our front porch the next day. Dear heart opened it, and realized immediately it was the wrong color. Okay. It could be exchanged if she liked the fit. She slipped it over her forehead as she had been shown, and noticed that the part was on the wrong side and could not be moved. Next problem was that it was uncomfortable on her scalp due to the materials used to hold the hair to the base and netting. One look in the mirror and it was tossed onto the floor with unmentionable comment. This would never do. Rather than return it immediately in disgust, we decided to hold it to compare directly with the one ordered from Wig Elegance. We should have that happen within the next ten days. At that time, a decision will be made and this review extended. At this moment Wig Elegance is clearly in the lead by a head. To be continued... 01/07/2024 We returned to the Wig Elegance shop when called that the ordered wig had arrived. As with last time, the front door was locked until the manager saw us outside and let us in for the appointment. She brought it out along with the other parts of the transaction; net cap to place over her natural hair, thin strap to place around her hairline to hold the wig in place, plastic snap together stand to store it when not worn. In addition, we had to buy the special shampoo for monthly washing. The wig was made of good material. It felt soft and silky like natural hair. It was far superior to the cheaper one already returned to Amazon. My beauty queen was feeling pretty good about her decision. I was happy she was happy. After a few days of rehearsals, she summoned the courage to wear it to work. That went well, as all she received were positive compliments from her co-workers. It also became clear that she also needed a mannequin head to hold her wig at home, as the thing the store gave her was too flimsy for regular use, and really only good for drying it after washing. We bought that from Amazon and it now sits on here dresser, hairpiece in place; a proud trophy. At the end of the day, this was a predominantly positive experience with Wig Elegance. The product was top quality, and the knowledge imparted, invaluable. Price seemed high, regardless. Given the expense, it would have been consistently superior and polished had they provided everything necessary in the overall price, including the $10 shampoo and $20 mannequin head, rather than charging for one and ignoring the other. If they had considered and adapted that business model, we would have found it a more complete, totally informative and satisfying experience. As it was, we were happy with the result.

I am furious at this place. They say no returns up front ,but god forbid if you…read more make a mistake in your color selection .You out of luck and money . They don't work with you at all ,and $1600 was a lot to loose.

I recently purchased a few hair care products and a can of Kool Lube spray for my clippers. This…read morewas a cash purchase. The next day I try to use the clipper spray it would not work. The can was brand new and full. I work out of town so I figured that I would just exchange it on my next day off. 3 days later I return to the store with the can of spray and ask to exchange it for another can, and they refuse. I gave the can to mgr, and she tried to spray it but nothing came out. I explained to her that I did not have the receipt and it was a cash purchase. I said I do not want any money, I just want what I paid for, a can that actually works. She refused. It's sad because I've been a customer there for years. I don't like how I was treated and don't think that I'll be returning there. Now I'm stuck with a full can of spray that does not work. BAD CUSTOMER SERVICE.

I recently purchased some synthetic hair from Expos Beauty Supply store. The manager who identified…read morehimself as one of the mangers, who was sitting in back assisted me in securing the packs of hair. It was a hurried purschase beause of closing. Saturday, when my hair dressor was attempted to fix my hair, she noticed that the packs was labled braid instead of cochet. We took the hair bag to the store believing that we could exchange seven of the pack that hadn't been open-- but to no avail.The clerk who barely spoke Englsih and the manager who was semi literate both remerbered me as a customer was mean and uncompromising . I was willing to take some of the responsibility because I should have not been pressured and took the time to confirm if I had what I was buying,,,,, We women of color who who provide almost 100 percent of the custom for these beauty supply shops. We should demand appreciation and respect. ( I have been in these store, frequent by 'sister" of high quality and respect are meanly spoken). And, also but rarely hold a sales position as clerks are. It is often believed in the intellectual circles that most immigrants in their native countries before the come to America that they can have great success if they just established a business in the African Community. But as a closing caveat, you mus6 re quite nice and courteous, who spend over 3 billions annually on this product alone. We must advocate for nor black business to offer this product to community And make possibe for us to respect and appreciate one another. So that this business can survive, to a meet the demand that we obviously value.

I was diagnosed with cancer and started losing my hair very quickly. They said I wouldn't lose my…read moretotal hair just it would get very thin so I decided to go get a topper. To the elegant hair and beauty and the staff was wonderful. Didn't feel so self-conscious anymore. I worried to Church the next day and everyone said that it looks so natural that I could pass for not having a topper at all so I was very pleased and very confident of wearing it because at first I thought all everybody's gonna notice that it's a topper so yes thank you so much. The staff was wonderful. Very helpful. Can ask for anything else.

The place is overwhelming but in a good way. You need it, they got it. I did have to ask one of the…read moreemployees on help locating an item because the place was so big. Employees were courteous and store was clean and very organized! I will definitely be back!

Very large beauty supply with wide range of items. Good service and lots of hair stylist…read more Beware, they only install wigs that are bought from them.