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    Jay Auto Group Collision Center

    5.0 (1 review)

    Services - Jay Auto Group Collision Center

    Bumper repair

    Auto frame testing

    Auto steering and suspension repair

    1 More Service

    Rear-end damage

    Jay Auto Group Collision Center Photos

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    Recommended Reviews - Jay Auto Group Collision Center

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    2 years ago

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    LJI Collision Center - Before

    LJI Collision Center

    (47 reviews)

    While eating out after work a couple of weeks ago, someone backed into my car in the parking lot…read moreand shattered my back bumper. Luckily the car was still drivable; after dealing with the insurance company I needed to get the bumper fixed, which was actually a pretty big job since it included a number of the modern sensors to warn of blind spots and cross traffic. I went to a couple of the better collision centers near me that were highly rated on Yelp. I ended up picking LJI because they had a great facility and really took charge and reassured me that I would be in good hands. The LJI in Beachwood (they also have a facility in Cleveland Heights) is located on Chagrin just East of I-271 in the same building as Choolaah. Once inside I was very impressed with how clean and modern the shop and the office are. The waiting room is very nice and features a small boutique. Once I arranged for them to get the claim from Progressive they handled everything including setting up the rental and let me know that they could get me in the next week. Dropping off the car was easy and the rental was there and ready to go. The estimate was that the car would be ready in about 1 week and they might send it to the Cleveland Heights shop. After a week I got a call letting me know that the car should be ready the next day and then a follow up call to let me know when the car was done. Picking up the car was also easy, the cost to me was only the deductible, minimal paperwork and of course turning in the rental. The repair job was excellent, the back of the car looks brand new, in addition they actually cleaned the car inside and out. Exemplary work and a great job of going above and beyond. I really appreciate how easy they made repairing my car, the staff is great, they communicated with me when they promised and delivered as promised. LJI is clearly one of the best auto collision centers and well worth using if you need auto body work done. I would highly recommend that you consider them.

    I was quite disappointed in the quality of service given the high average rating here. My car had…read moretwo exterior light issues and they had my car for nearly a week due to this shop ordering or receiving the wrong part twice. After all that time, somehow I ended up getting charged a few hundred dollars for labor to cover a cracked light cover in scotch tape and replace nearly every exterior light without solving the initial problems. Ultimately I, someone who has never worked on a car before, was able to fix the problems in less than 30 minutes with parts that cost less than $30, ChatGPT, and a single YouTube video. Months later now and everything I did is still working great.

    Jay Auto Group Collision Center - bodyshops - Updated May 2026

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