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    Jax HVAC

    5.0 (1 review)
    Closed • 8:00 am - 4:30 pm

    Services - Jax HVAC

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    9 years ago

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    Hometown Heating, Air & Electric - FOCUS ON ENERGY has helped Wisconsin residents and businesses achieve over $730 MILLION IN ENERGY SAVINGS.

    Hometown Heating, Air & Electric

    (21 reviews)

    Joe is so thorough and professional, explains things simply, and answers all questions…read moreknowledgeably. I don't think I've ever dealt a service tech as kind and respectful. Before the appointment, I was hoping that he'd be "my" tech. We did discuss a possible add on for air quality, and he left information about it to review.

    I used to love this company. We purchased a service contract with them because of their outstanding…read morecustomer service and the positive experiences we had with their technicians. Unfortunately, without any notification to existing customers, the company was sold to ABC Heating. I had a maintenance appointment scheduled months ago for today between 8:00 a.m. and 12:00 p.m. No one called or texted to let me know the technician was running late. When I called, I was met with an AI phone system. After repeatedly asking to speak with a real person, I finally reached someone, but she couldn't provide any information because dispatch wasn't responding to her either. As I write this, I'm still waiting for my technician to arrive. The excellent customer service was the main reason I chose this company and purchased a service contract. This experience has been extremely disappointing. At a minimum, current contract customers should have been notified that the company had been sold and reassured that service would continue without disruption. Based on this experience, I can no longer recommend this company.

    Kettle Moraine Heating & Cooling

    Kettle Moraine Heating & Cooling

    (4 reviews)

    Had the entire HVAC system replaced and these guys did a great job…read more Very professional Cleanup of the whole area

    Highly recommend them.Had just had another company come out after experiencing issues with our…read morefurnace. The first company ,which I won't mention because they aren't worth mentioning,but if you check reviews, you find out who by the pattern if telling us there is a lot wrong,but need to have a supervisor(actually should call him a high pressure salesman)come out and tell us we need a whole new system and all new ductwork ($16,000!!!),needless to say we wanted another opinion.We were in Home Depot for something else and saw the $8.88 offer for a tune up,so we figured why not,we did need a 2nd opinion.It turned out to be an outstanding experience with Kettle Moraine and technician Damyon(who it turned out went to school with my son tears ago) who was excellent. He wasn't trying to sell us something and found the main issues which will need attention in the near future, but were ok for now.He was able to just with the tune up to get it to work properly and went above and beyond with a few tricks to get it working correctly. He did let us know what really needed attention in the short run to make it work in the long run and many of the things the 1st company said needed attention, actually didn't.Love to warn you about the 1st company, but will let it go for now.Will definitely reach back out to them after the holidays to fix necessary issues. Kettle Moraine will be who we will be calling and Damyon is who we will ask for.Cannot recommend Kettle Moraine more,they have great people!

    Jax HVAC - hvac - Updated September 2026

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