These guys are GREAT. I had them come to the house to originally fix part of my roof and they got…read moreit done immediately. After that I saw that they did exterior house painting. I asked them for a free estimate and the price was great. Everything was completed on time and the guys were very clean and SUCH A PLEASURE TO WORK WITH. Many neighbors have already said that they will be using this company because of the great quality of work. I highly recommend using this company. Greg Bradford, MA

I would definitely recommend Home Resolutions. After seeing good reviews online, I contacted…read moreDustin about doing some minor roof repairs. He called me back the same day and then came out a few days later to look at my roof. He gave me several different options depending on how much I wanted to spend. I knew I wanted him to fix the cap shingles on the peak and he quoted his rate for that work over the phone before he came. He pointed out some areas of the roof to monitor but did not make a hard sell--he said if I wasn't seeing any leaks he didn't want to possibly make things worse. He came back when he promised, did the work quickly and cleaned everything up before he left. It took him a bit longer to do the repairs than he expected, but he didn't charge me any extra. He stuck with his original price. It looked good and I've had no problems.

These guys are the best and most affordable by far!!! Very professional and fast. I definitely…read morehighly recommend Northern Essex Tree Services.

Excellent communication, reliable, professional, quality work…read more Highly recommend!! Lee, Salem, MA

Contacted US Roofing on a rainy holiday long weekend and they were the only roofer who was willing…read moreto come out on short notice to help with my problem. Appreciate their responsiveness and will definitely consider them for future roofing work.

They did some work for us. The work was fine. We paid in a timely manner. When we asked them to…read morecome back for some additional work to repair a leak, they kept saying that they would call back to arrange for a site visit but never did. I called multiple times, only to be told that they would call back to arrange for a visit. But, they never did. This went on for a few weeks until I left the the message that follows: It would have been better for them to just tell us that they weren't interested in the work so that we could have hired someone else in the meantime. To be so unresponsive only creates ill will for a customer that paid you in full and in a timely manner for prior work.

When I decided to remodel my kitchen a friend recommended Direct Kitchen. I went to see them and…read morePat & Dan were extremely helpful, easy to work with and provided great customer service. The recommendations Dan made for cabinets, countertop and fixtures was spot on. Contractors were friendly, showed up on time, cleaned up after themselves, very satisfied with their work. My kitchen came out beautiful and I would definitely recommend Pat and his crew.

Hired Direct Kitchen for cabinets and Granite. Highly recommend. A pleasure to work with. Pat came…read moreright out to take measurements. I had the cabinets the following week. Amazing considering we are in a pandemic and everything in life is on back order. His prices are more than fair. Thanks Pat

I have used Geo Brothers in the past but it has been awhile. I needed a wooden fence repaired from…read morea tree falling on it and I also needed an arbor removed and the gate replaced. The crew did a great job. I asked them to match the existing gate as best they could and it was perfect. The fence work was also top notch. I would tell anyone to use them if they need this type of work. They are also very reasonably priced.

The crew that installed a gate out front and a fence out back were terrific. On time, efficient,…read moreskilled and friendly. The work wasn't cheap, but the result was worth it. Very high quality and a good fit for my house. I got exactly what I wanted.

Arcady did Ikea kitchen installation for us. Really pleased with the job and amazing craftsmanship…read more He and his team is very detail oriented and did the job to our satisfaction. Would strongly recommend him for home projects.

Arcady was so great to work with. We reached out to him when our kitchen installer got tied up and…read morewe were in a pinch. He came over that week, spent over an hour with us reviewing our kitchen plans, making sure we had all the correct materials and totally put us at ease. He and his team put in extra hours in order to finish our kitchen before our son was born. We're so happy with how our kitchen came out. He put a lot of custom touches on our ikea kitchen while maximizing our space. We'll definitely be working with him in the future!

They fixed a few pot holes in our condo parking lot, filled the cracks, sealcoated, painted lines…read moreand numbered the spaces. Everyone in the condo says it looks like a brand new parking lot. Awesome Job & Price!

Jay and Andrique came to my house for the first time yesterday. With their relaxed demeanor,…read morepleasant smiles, and senses of humor it was like welcoming good friends to our home. They treated my home with the utmost care and respect - inquiring about pets that may "make a run" for an open door, giving my children a heads up before switching on the vacuums, and even inspecting the work area for stray soot that may have somehow escaped their drop cloths. They left my home clean and ensured it was safe for the wood burning season ahead. Billy Sweet's team was incredibly knowledgeable and took time to impart that expertise to me. Initially, they reviewed how we used the fireplace, asked about problems we were having with the draft, discussed the impact our home's layout has on the efficiency of our fireplace, as well as confirming how our oil heater was vented from the home. After a thorough conversation, Jay gave me a range of options to solve the issues we were having with the fireplace smoking - ranging from simple (and free!) solutions like lowering our fireplace grate and centering it to DIY possibilities like installing glass doors. Only after further conversation and analysis of our home did we discuss the possibility of installing a fireplace insert and bricking up the back of our double-faced fireplace. Our discussion also helped me prioritize what "needed" to be done from a safety perspective vs. what could wait. All conversation regarding installing an insert was zero pressure -as if Jay and I were brainstorming solutions together. (As a woman, it can sometimes be challenging to have service providers treat you as an equal - at no time did I feel like I was being talked down to or "man-splained"). This type of collaborative experience was possible only because Jay and Andrique were incredibly knowledgeable, took time to discuss all options, and weigh the pros and cons of each. Their goal was to make our fireplace and home more useable and comfortable - while ultimately ensuring its safety. I have no hesitation in recommending Billy Sweets Chimney Sweep and his crew. They are courteous, experienced, knowledgeable, efficient, and low pressure. We will continue to have them clean and inspect our chimney as well as install a new chimney cap and fireplace insert.

I engaged Billy Chimney Sweep for a clean chimney and an honest safety assessment for my 1760 home…read more Instead, I received an inaccurate lecture on modern building codes, which an unaltered 1760 Colonial inherently cannot meet. The service focused on bureaucratic liability and upselling rather than a professional evaluation of historic masonry. The lead technician, John ("Jay"), asserted prior to any inspection that all five fireplaces were non-compliant and unusable based entirely on modern clearance rules regarding decorative wood trim within six inches of the masonry firebox opening. Under the Massachusetts State Fire Code (527 CMR 1.00/NFPA 1) and the Building Code for historic structures (780 CMR/IEBC), unaltered, grandfathered chimneys are entirely legal for continued use unless an imminent safety threat or "distinct hazard" exists. The code defines this as severe structural failure, like a collapsing flue, active fire, or carbon monoxide venting. My inspection confirmed that zero structural defects or hazards exist. Yet, Jay still declared them unsafe based solely on decorative clearances, stating "you cannot grandfather safety hazards." Based on his numerous anecdotes, this company successfully dissuades consumers from using legal, sound fireplaces because they do not meet new construction thresholds. Instead of evaluating structural integrity, Jay required a signed report acknowledging his assessment. He stated this form relieves him and his employer of liability, noting he can "overlook twenty-five structural issues but remain legally protected as long as the homeowner signs the form regarding the indifferent woodwork clearance." He also refuses to perform maintenance or repairs unless the chimney is brought to modern compliance. This misrepresents Massachusetts law; standard maintenance and component repairs are expressly permitted under 780 CMR without triggering a whole-system retrofit. Jay related multiple accounts of customers who disputed his code interpretations, citing a Vietnam veteran engineer in Boston and the President of the Marblehead Historical Society, who both told him his assessments were incorrect. He also mentioned a customer who ordered him to stop cleaning and refused to pay due to these code disputes, stating he compelled them to pay by threatening a contractor's lien on the home. The company charges a base rate of $375 per chimney. Jay declined to clean four of the five fireplaces at this rate, claiming one was too dirty for a standard sweep and the money for two others was better spent on a $2,000 "non-traditional sweep" for the dirty one. This required containment tenting and a temporary fan placed via bucket truck on the stack. Jay explained this policy followed an incident at a $15M Boston apartment where he failed to recommend this service, resulting in ruined furniture and a $7,000 insurance claim, stating he no longer tries to "be a hero" and mandates the higher price whenever he encounters heavy soot. The apprentice, Ian, who has cleaned for seven months, performed most of the physical cleaning. He was courteous and uninvolved in policy. However, on the first fireplace, I discovered he missed a corner of the stack, which he re-cleaned after I pointed it out. When Jay observed me taking photos and video of Ian, he specifically requested I not post them online. The number of local sweeps is limited, so I am not advising against them for standard cleanings. However, consumers should beware of unwarranted non-use recommendations, expensive upselling, and becoming another narrative added to their stories of dissatisfied customers who question their practices.