I used the internet to do a search for Contract lawyers, and this firm popped up. I called, and…read morewhen they answered, I told them the above sentence and asked if the internet lied to me, and I was promptly hung up on. Now, I may sound like I am in sales, because I used to be. But I was not trying to reach them about their cars extended warranty - I was calling because I was in need of a contract lawyer. I called back immediately, and it went to the IVR where it listed different lawyers. I picked one that was on the name of the firm (assuming it was a partner), informed them of what happened, and told them the person answering the phone needed some remedial training in customer service; after all, why hang up on someone when they could be a prospective client? I received a call the next day, and I believe it was the lawyer that I left a message for. His words: "We do do contract law, but we're not interested in working for you." Apparently, he was offended by my voicemail, claims the person who answered the phone has worked for him for over a decade, and he has never had an issue with her before. Her record has been broken. Here is the thing. If a company treats prospective clients in this manner, I fear how they treat current clients. We had a few words, and then I promptly told him ORC 2917.21 and hung up. If you don't want to work with me, that's fine. If you want to hang up on people, that's fine too; after all, it is your law firm. However, in this day & age, with social media, reviews are not uncommon; favorable, and unfavorable. While I may not be an "influencer" with millions of followers, if anyone asks me if I know a lawyer - for ANY issue - I will be sure to steer them clear of this firm. Very unprofessional behavior.

Well long story short got left an estate contacted this firm to help out and walk through the…read moreprocess of paper work and collecting money he was up front with everything. And promised us but anything after the initial fee will be 200$ an hr we had to get rights and be the advisor the lawyer walked us though everything in detail and was honest and up front what a great business was to be handling this kind of thing. We will see the the signing of the paper work goes should be a quick process but I'm excited to see how it turns out!