Scheduled a consultation on January 13, 2026, with Dr. Maurice Haynes for crowns and other vital…read moredental procedures. I was very excited and looking forward to having found an African American Dentist, who is praised highly and recommended from his colleagues. His professionalism, expertise, knowledge and his compassion of my story starting a new journey was rewarded. His assistance Daisey was intelligent, kind and understanding and made me feel very welcoming with her empathy. However, the checkout process painted a different picture. The receptionist (Anna) behavior was inappropriate, unprofessional, rude undesirable and unwanted. When I asked for the documentation for the office visit, she simply shook her head back and forth (NO) and then stated (NO) it will take 60 days for an approval from the insurance company. Obviously, this seemed odd with myself and my husband as we witness this tactful behavior because dentist offices always provide an estimated fees and verbiage of the initial consultation for planning purposes. If this was an emergency, am assuming 60 days for the procedure? After speaking with Aetna for clarification, the dental office should provide patients copies of their documentation, consultation/x-rays, etc. Therefore, a call was placed to the dentist office requesting the documentations, etc., instead, I received a disturbing email from Dr. Maurice Haynes wife stating: "I was not a fit for their office" and attached the x-rays and not the consultation verbiage. Her being in a leadership position and professional setting, shows this was an undeserving approach that should have been investigated and utilized the customer services tactics to provide a resolution to the situation, not discard a patient for simply requesting a copy of the office visit because this is very alarming. Her Demonic spirit definitely showed what she represents. Dr. Maurice Haynes, please be advised of the unkind services the staff is providing behind the scenes. Your reputation and status come with a highly recommendation and its very appreciated. Be Bless!

Please do not visit this office, (they like to take your money without a legitimate reason) this is…read morethe WORST dentist office you could ever go to, the staff is rude and no one holds them accountable (since I've been a patient they have never had a manager and I wonder why that is?!) they take you to the point where you loose your cool and than call back to let you know how it was your fault for loosing it with their unprofessional staff. The owners (dentist) response to the patients is that, she can't let her patients treat her employees any kind of way because they can report her and she can loose her practice, which is totally understandable but it does not excuse your employees to treat patients any kind of way and provide mediocre services. What's funny is they knew who they would try when it came to this cancellation fee, I had the biggest red flag on my first visit. Two patients had walked in a bit late and them being able to fit them in said "nope we can't see you" when they left, I heard the staff saying that "they are always late and that's why they didn't want to see them so they had to pay the fee and have to R/S" as I can understand both sides it also seems like the office staff has an agenda because if you can see them why not see them THINGS HAPPEN. Now my husband was also a patient with them and the day of one of his appointments he ended up having to spend the day in the Urgent care where they determined he had pneumonia, his phone had Broke like a day before so we were waiting for a replacement, he was unable to call to R/S or cancel his appointment 48 hours before because he didn't plan not to go to his appointment and i literally had to go back and forth with them to remove the $50 fee (the average person does not make $50 an hour). Long story short, when I spoke with them I had asked them to cancel any upcoming appointment and they said okay, later on they said I never cancel his appointment a week after he was diagnosed with pneumonia (doesn't make sense to me that I would've left the appt there but okay) I don't remember whether I did or not so we ended up paying that fee (had a lot going on that week), the beginning of November I myself had an appointment but my ins is not currently active so I CALLED THEM to move some appointments around with the requested amount of time to be able to cancel if needed and not have to pay a cancellation fee, I moved some of my husband appointments to the time I had and another cancellation they had available, why was his copay not informed of at that moment I'm not sure but we received a text message from the office at 2:21 pm on November 6th when his appointment was at 3 pm November 7th, tell how would I be able to provide them with a 48 hour cancellation notice when you barely gave me 24 hour noticed of a $242 copay when my copay is usually no more than $30. When I called them and made the person that answered the phone logically think for once in her life, she felt offended and called back to say me and my husband were dismissed from their office, when I asked why, she proceeded to tell me I was disrespectful, when I asked her how was I disrespectful she couldn't come up with an excuse so she told me that everyone has their own definition of disrespect. So I went as far as emailing the office because you can go play with someone else (still waiting for a response so they can take accountability), if they were not "WRONG" after dismissing me and my husband why would they send HIM a message asking him to call back so they can discuss his appointments with him and not me. The messages comes to my phone anyways but I see how they try to go over my head.. I left some screenshots shots so y'all can see wassup.

This is a great location with a amazing team. Honest, fair and good quality of service . For sure…read moremy new favorite dentist office

Had to wait over 20 minutes to be seen after I called before and said I was in a rush. Also had to…read morereturn twice in one week because they failed to tell me I needed an X-ray in order for my insurance to accept my dental procedure.

Christian Dental Care on branch avenue takes care of their patients, and Dr. Pilgrim is the coolest…read morethat I've ever met. My first visit I had a really bad toothache and newly returning to DC from NC I hadn't found a dentist and God lead me there and I am 200% satisfied. My first visit Dr Pilgrim assessed my situation, prescribed me some antibiotics, told me to take Tylenol for the pain and educated me on a few other things regarding why he suggested Tylenol and the staff was equally as welcoming as Dr. Pilgrim. I later went back for the extraction procedure and I must admit that I was quite timid, as a matter of fact, I was shaking in my boots but everyone made me feel really comfortable. The procedure was quick, painless, and went well. Listen I'm afraid of the dentist but dental care is very important for me so when seeking dental care, I'm looking for the most caring, knowledgeable, & experienced dentist that I can find and I found him at Christian Dental Care at 3611 Branch Ave in Temple Hills MD. Thank you Dr Pilgrim and staff for welcoming me and providing me with the best service possible. I would recommend their services to my family, friends, and foes.

I cannot recommend Dr Pilgrim more. Kind, patient and knowledgeable, he puts nervous patients like…read moremyself at ease. I have been a patient for the past 15 years and despite him being an hour away from me, I will ABSOLUTELY use him FOREVER.

Pretty disappointed when I found out that he closed his practice back in 2023 as I was about to…read morerefer my dad to him but oh well. I had a very positive experience with him and his staff when I got in implant back in 2017/2018 (I think..it's been awhile haha) I hope that he is doing well and that whatever endeavors he chose he is very successful in as he was great. I would definitely work with him again if he ever decided to go back to dentistry.

I had a tooth extracted and an implant installed over the last year. The tooth snapped below the…read moregumline and having had wisdom teeth removed I knew what I was in for. It wasn't an easy extraction based on the location and condition of the tooth, but it was one of the easiest procedures I ever had. Once the pain medicine wore off it was painful overnight, and the next morning I woke up with no pain at all. Dr. Ali and his staff are courteous and professional. They always had my best interest in mind and if I had questions they were answered to my satisfaction. I highly recommend Dr. Ali's office to anyone who requires periodontal work or implants, and I am thankful I was referred to his practice.

Quality and level of care for patients, experience, professionalism, patience, and experience…read morestaff

I came to this clinic because the first dental clinic I went to after moving here said I needed a…read morelot of work and I wanted a second opinion. My appointment got delayed because of the pandemic, and then when I rescheduled it, I straight-up forgot the appointment because it had been so long since I'd gone anywhere! The front desk lady was super kind about that. When I finally got in for my appointment, they were very gentle about the cleaning and x-rays. The dentist said I needed a little work, but nothing unexpected. I find them very credible and trustworthy. Dental appointments during a pandemic are going to be unnerving, but they were really careful and consistent with PPE and hand-washing. I feel comfortable enough to go back next month to have the work done (IRS rules mean I'll lose money if I don't).

First I will say - I LOVE Dr. Alexander and it brings me much sadness to leave his practice after…read morebeing a patient there since 2005 (the only dentist I've had since I was a freshmen in college). However, Penny - his front desk receptionist - is the rudest and most unprofessional person I've ever dealt with at a medical office. After being told I would have to wait 6 months to reschedule a routine cleaning, I said I wanted to speak with Dr. Alexander. She said I could speak with him at lunch. She then told me he was too busy to be able to speak with me and not to come there to speak to him (and sent a rolling eyes emoji). She refuses to answer my phone calls and will only send me text responses (and seems very comfortable talking to me - a patient far before she worked there - in such an unprofessional manner). She specifically said I'm 1 of thousands of patients implying I don't matter. So I guess now I have to find a dentist where I matter no matter how many patients there are.

I'd scared of dentists my whole life until I met Dr. Alexander. I must say, if you are looking for…read morea peaceful dentist visit, this is the place. I had cavities and I never felt scared or judged -- Dr. Alexander made it as pleasant an experience as drilling teeth can be. The staff including receptionists are also very sweet. When getting worked on there are [optional, of course] movie goggles and the movie selection is great! Nothing distracts you from the pain of drilling like watching a movie. Not only that, but you are physically blocked from watching a Novocaine needle being stabbed into your mouth. If you have a phobia of needles, these goggles are pretty neat. Dr. Alexander also practices with a conservatism that not many dentists use nowadays. For example, I was having TERRIBLE tooth pain and thought I may need a root canal (advil around the clock... I could sense my liver being poisoned). Although over half the signs pointed to a classic root canal case, the other half were ambiguous or certain signs were missing. Thus, after 3 visits, two different types of x-rays and various tooth tests, he decided not to do a root canal which I am thankful for because it turns out it was a sinus infection causing the pain. I'm very happy I avoided an unnecessary and painful procedure through a little detective work and caution. Dr. Alexander is also very good when it comes to explanations. He takes the time to explain what's going on in your mouth to you in a way you can understand. If you ask a question about your mouth, you will get an answer that makes sense and evidence to back it up. The equipment is very up-to-date so you get clear pictures of what's going on on the inside to support your questions. Overall, I am very happy with Dr. Alexander and would recommend him.

I went to Dr. Angole's office for my yearly teeth cleaning. she is very friendly, patient and…read moreexplained in layman's what the process entails and whether or not I needed deep cleaning. I also need braces and she referred me to my current orthodontist who is great. I love going to Dr. Angole because I feel taken care of.

Dr. Waddell botched my root canal, admitted to leaving nerves in my tooth. Placed a permanent crown…read moreon. When I had extreme pain a month later, insisted it was not that tooth. Opened the tooth back up and found TWO additional nerves that he missed. He may have missed them when he threw a temper tantrum and walked off during the procedure because his dental assistant did not have the correct "Caps." He was gone a full 20 minutes and came back still upset. He then CHARGED ME FOR THE CROWN after he had to drill through it to remove the nerves HE LEFT IN THERE BY MISTAKE. Feel free to PM me, i'll tell you all about it.

Visited Dr Waddell last fall as he is nearby, in my dental plan, and recommended by a fellow…read moreYelper. I'm a fan! I had ongoing pain from a deep filling done early last year and went to Dr Waddell to discuss that, have my teeth cleaned, and to discuss getting a biteguard. The office was easy to find, I was taken to my appointment room promptly, and there was no wait at all. Dr Waddell's hygienist (her name escapes me as it's been a long time. Michelle, maybe?) was a delight as was Dr Waddell himself. They cleaned my teeth, took a few x-rays, discussed the pain in my tooth and how to proceed, and he took impressions for the biteguard then and there. The receptionist even told me how much I'd need to pay out of pocket before the work was done which was a big help. I liked Dr Waddell and his staff very much and was pleased to have gotten so much of his time and to have had a pain-free appointment. I don't like going to the dentist, but so far I'm pleased with my visits to Dr Waddell. Now my husband went there about a month ago and was very displeased, however I blame some of that on him. He was 10 minutes late as he hit traffic coming from Ft Meade, and says that the receptionist was short and rude to him so he walked out and will not go back. I'm a bit surprised that I have not gotten a card or call to schedule my next appointment with them as it's been almost a year but maybe this office does not do that so I'll need to schedule something myself.