Our experience could not have been better. Bill made the diamond shopping experience extremely user…read morefriendly, low stress, and very professional. We walked in with no real expectations, and wanted to find a ring that my now fiancé would love forever. Bill spent the time to walk us through what makes up each ring, pros and cons and some different styles, etc. After ordering a custom ring, I would pleasantly surprised with a fair valved price tag. This one experience will drive me back to Unforgettable for all my jewelry needs. Couldnt recommend higher!

I had my ring resized here. They had extremely friendly and knowledgeable staff and a quick turn…read morearound time! I noticed a diamond was missing about a month after getting it resized. They took it back and replaced the stone and fixed the ring no questions asked. Bill was very nice. Thank you, Bill!

I stopped in today to Carolina Fine Jewelry and felt welcome. The showroom was spotless and every…read moreinteraction I had with the staff was pleasant and professional. They obviously understand good customer service.

I had a couple of rings re-sized. Prices were reasonable, and I'm very pleased with the results…read more Quick turnaround. People are friendly and professional. They have beautiful, high quality jewelry.

My recent experience with Sylvan's Jewelers was exceptional from start to finish…read more My representatives, Reba and Daniel, were consistently accommodating, bringing expertise, clear communication, and a willingness to go above and beyond. On the day of my purchase, their gracious hospitality made me feel genuinely valued. The new location on Gervais Street is beautifully designed, with a spacious, well-curated showroom and an excellent selection of finely crafted pieces. The added space and more convenient parking are welcome improvements. What sets Sylvan's apart is the combination of a strong selection and highly personalized, knowledgeable service. Their professionalism, integrity, and follow-through have been outstanding throughout and after the purchase. A truly superb experience that I would not hesitate to repeat, and one I would confidently recommend to friends and family.

I love this place. The diamond event was so much fun. They offer jewelry repair and an incredible…read moreselection of stunning pieces. I love that they have unique one of a kind estate pieces as well as stunning designers like Mikimoto and Roberto Coin. Jj And Philip have always been great and so easy to work with. Everyone in here has been absolutely lovely and over the top helpful everytime I've gone in. They are open during soda city so it's a great change to drop items off to them while the streets are busy. My Partner is a big fan of their Rolex demo collection. You still have to order from Rolex but it's a great way to be able to see how the pieces fit and move in real life. Definitely a strong recommend for this location, staff and the jewelry selection.

I had a diamond stone fall out of my anniversary band. I was able to get an estimate (reasonably…read morepriced), receive an estimate on paper in case I decided to file a claim with our jewelry policy and my ring was repaired within 24 hours. I received excellent customer service from Matt and staff communicated with me throughout the process. I highly recommend this store for repairs and future jewelry needs. Thank you!

I bring all my watches here to get serviced and they always do an exceptional job! Owner is…read moreincredibly nice and helpful. Would highly recommend!

I have been in the store on at least 3-4 different days. Ok, it sometimes takes a little while to…read moreget someone's attention, true, but over all it is pretty good service, at least for me it was. I had to wait a little while and try to get someone's attention this past holiday season - but they were literally packed, and it was on the days you could use your jewelry warehouse cash (had some from another purchase earlier in the month) so I expected to have to wait - and it didn't take long, I found what I came in for, I left happy, my daughter loved her opal ring. A couple weeks prior my husband and I were here, and we were in the market for a solitaire. I had one, it was a little small and it was my grandmothers, I have worn it for years and years, it's even chipped a little. So for early Xmas we came here :) I originally wanted a square princess cut diamond, but after trying a couple on I just wasn't feeling it. I spotted a pear. Something I did not think I would like, I tried it on - I still have it on! Honestly without looking at the sales papers I cannot remember the mans name who sold it to us BUT he was great really! He was very smart, he was helpful, he was nice, I have zero complaints. He tried really hard to find me what I wanted and there it was :). The diamond is gorgeous! And all the papers came just like he said they would right on time! Everything was perfect! I love the ring - absolutely love it! The only thing with jewelry warehouse that would make them king of jewelry in this area is on site sizing, on site resetting, etc. I just hate to send out jewelry especially something of this $$$. Please consider getting someone in house! I still want my ring reset and resized but hate to send it off and part with it even for a couple weeks lol! And by the way - after we left I did go to Jared's, with my new ring, just to see what they had that was in the same range and ya know what? It was all about $500 more (for slightly smaller diamond) that did not even look as beautiful. Either the inclusions were huge eye sore or the color was not as good. We compared for a good 15 minutes and took a look with the jewelry magnifier and really there was no comparison. I said Thanks anyway and left. Glad I went with this diamond, thanks jewelry warehouse!

I was in the Sunset Blvd location on 12-31-18. I previously had purchased two silver necklaces. I…read morewas being waited on by a very nice associate when Teresa, the Mgr-Asst. Mgr. rudely interrupted our conversation with the most unprofessional attitude I have ever experienced. The clasp was broken on one of the necklaces and Teresa was demanding that I did not buy the necklace there. It was a $20.99 necklace, not a $2000.99 necklace. She upset me so bad with her rudeness, I left the store crying. I hope Teresa never has the opportunity to be so rude and unprofessional to another customer. My experience with Teresa's unprofessional work ethics has nothing to do with the rating of this store. Not all people are made to work with the public.

This wonderful little family owned & operated jewelry store did a fantastic job repairing my…read morehusband's watch, which had been broken for years. The owners (a kind husband & wife duo) welcomed me as soon as I walked in, even though I was a bedraggled mess, having rushed over straight from the car wash in my least polished outfit to make it before they closed. Despite my appearance, they treated me like a VIP & were happy to help. One watch just needed a new battery, but the other required a delicate repair. The cost was far less than I expected & they had the work completed in half the time they expected, which was already reasonable. The store is small, but is clean, well stocked with a wide selection, especially for its size. If they don't have the item you're looking for, they are willing to order it as long as one of their vendors carry it, and the pricing is quite competitive as well.

I was pleased with courteous Silver Jewelry Repair,…read more An Antique 1920's watch repair, and Advice on a display stand.

So, had a big decision to make! The staff at Sandlers were…read morevery good at making me feel comfortable, and welcomed. The showroom, staff as well as Victor & his wife were very personable, and helped me to make a great decision. Victor was very informative, open minded, and gave good solid advice. Reults: I now have a beautiful ring that makes me smile, and also makes me keep a good manicure that is worthy of wearing the beautiful ring. Thank you!

Went in looking to designed a engagement ring. Had a rough idea of what I wanted and they were able…read moreto help create the perfect ring. Would go back for any future jewelry.

We have a tradition in our family of preferring opal jewelry. It is difficult to find someone who…read moreis not only willing to work with opals but is also able to design beautiful pieces. Ron, at Michael's Jewelry, is that rare person. He made my daughter's engagement ring, set a black opal into a gold ring , redesigned an opal necklace for me and remade an opal pendant into a delicate ring . He has also designed beautiful drop earrings from some that were previously studs. In addition , the atmosphere is welcoming , allowing visits just to see what is there, without pressure to buy from the wide selection of tempting pieces. Margaret J Charleston

Ron does lovely work. He has created jewelry out of stones we have and has also replaced lost…read morestones. Haven't bought anything in many years because the prices are steep. But Michael's is the only place I'll go to get something repaired.

I have been to Barnes twice now since they were recommended by long-time friends. Both instances…read morewere where I had to take pieces of my mother's jewelry & have them reset & fixed. Both times now, I have been beyond impressed by Barnes' jewelry service & customer service. So grateful they are here in Lexington. Planning on bringing my 3rd piece in for some help soon. Beyond impressed. Thank you Brian & team!

Quite possibly the best jeweler experience you could have. On the triangle of…read moreaffordable/quick/inexpensive There might be a compromise on quick but well worth it.

Fair price and quick turnaround on an heirloom sale. I was pleased with the efficiency and sharing…read moreof expertise.

Highly recommend this ship. My husband and I brought in a ton of pieces and not only did they sit…read morewith us and discuss each piece but they gave us fair market value or better. Never once did I feel as if we were being taken advantage of or felt slighted. This was a great transaction and I cannot wait to work with them again. High customer appreciation and service. They will definitely be my go to from Now on.