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Japan Komo

4.0 (2 reviews)
InexpensiveJapanese
Closed • 10:00 am - 8:00 pm

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10 years ago

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Isshin Japanese Restaurant - Order as much as possible up front

Isshin Japanese Restaurant

2.2(6 reviews)
2.8 km
•$$$

05/02/2016 - visit #6.. so I find myself back here (not to my own accord mind you)!! anyhooo to the…read morefood... venue... so what's changed? 1st... The price has gone up to $40 pax. As expected from when they first opened. No way they can sustain this. 2nd have noticed a few waitresses responding to customers with "hei".. not sure why as the place is PRC ran and is all chinese! 3rd.. The salmon portions are TINY!! see my pics! Compared to when they first opened... meeeeh.. thinner n smaller than your thumb. But still nice to eat. 4. The seafood tempura!!! this has improved alooot! Generous serving and the batter is really good!! Crisp light and not thick n doughy! 5. The roll sizes have shrunk as well. but still gd to eat. 6. The sesame n green tea ice cream is now back to what it once was. Not the watered down flavouring!! Red bean pancake this time round was poor. Dripping with oil! 7. Service is more attentive now as it appears there's more wait staff on floor. 8. No more breaded oysters!!!! No longer available. 9. The beef??? meeeh. U can give that a miss! Tossed in oil and chewy! Is it really scotch? The beef tataki is still alright. 10. Oh the barramundi!!! HAHA it's cold! Tastes ok but what are they thinking?? Anyway... 2 good 8 bad... take it for what it is.. go in with no expectations and you'll love it.. whereas I have been here since the day they opened and have high expectations due to the benchmark they have set at the start. *** 27/06 - visit #5 finally experienced what some have expressed concerns over!! have reduced my rating from 5 to 1 star!! YMMV!! Had a booking for 10pax... my birthday celebration !! first sitting. Must b out within 2 hrs. by now I already know the menu off by heart!! and know the drill. With such a big grp we ordered early and ALOT!! it's ALL YOU CAN EAT! Right? WROOOOOOOONG!! food came out reaaally slow and they limited our food!!! yes!! they did. I asked several times where was our 3rd & 4th order of sashimi?? it never came!!! Nor did the beef steak or additional servings of spider rolls, tempura etc!! waved the waiter over more than 3 times. Looking at the time we only had half an he left and we weren't even full!!! they tried to give us our deserts before our backlogged orders! Had already told hen we were still waiting on food to arrive. Sent the desert back. To appease us 2 dishes came out but not the salmon sashimi. before we knew it the bill was on the table and desert was being brought out. I was willing to let it go until we went to the front counter and saw the sashimi already prepped and ready to be served!! This PISSED ME OFF!!! the poor kid at cashier got an earful! I asked to spk to the owner / mgr. Kid asked why. Told him that they need to change their signage it is NOT all u can eat!! we were still hungry!! Was happy to let the bad service / experience go as the place was busy but when I saw the sashimi there in the refrigerated counter I lost it!!! I told he kid that that cannot restrict food if it's all u can eat!! Especially if there is a 2hr policy!! I won't go into too much detail of my remaining remarks and I hope all that was waiting in line heard what I was saying!! PRESS for more service!! and insist that all ur orders are fulfilled!!! DONT LET THEM GET AWAY WITH IT!!! "*** 01/05/15 - visit #4 they've improved on quite a lot of their dishes since my previous visit. salmon sashimi! Soooooo gd!!! The cuts n quality are much better!! teri steak was a bit tough this time tho. *** Try this place out before they go broke!!! Fish is of quality and the variety is enough to sustain ur interest for at least a few hrs. Stick to the BMI!! Buffet Maximised Index... Go for repeats of the most expensive and avoid as much as possible the carbs to minimise the effect of feeling full. ie. Go crazy on the sashimi and minimise rice intake. Avoid high salt content foods eg. gyoza as that will make u drink more... therefore inhibits ur ability to fully execute the BMI. If u have and I reckon u should.. order use the salmon sashimi to wrap around the Las Vegas or Spider Rolls... it's da bees knees!! obviously avoid the noodles and fried rice

Well, I probably should have read the reviews but my friends organised this night out so I blindly…read morefollowed. But I concur with comments here. Basically where there's smoke there's fire. A deal like this means something is sacrificed. They run the place like a cattle farm, shipping people in and out on their schedule, doing it how it suits them. We arrived early for our reservation not realising it was a restricted seating time and they made no attempt to accommodate. We weren't even offered drinks while waiting 30mins, and that's just bad business seeing as it's additional revenue. We ordered a lot at the start but loads of things never came at all or we had to repeatedly ask. My drink took 4 requests. They ran out of all but one dessert (pre served and stored ice cream) and when we requested another after the mains were finished it was refused because the kitchen was closed and scooping some ice cream was a burden too much for staff. They weren't rude. They just don't care. A like it or lump it attitude with zero attempt at remotely reasonable customer service. Even the manager has disdain for the people paying his wages. As for the food, it's adequate. It's not bad but it's not good. The salmon sashimi is just barely passable. The beef is low quality. We ate a lot, which is truly the only reason to come. It's not for quality food, a good atmosphere or service. Just shove in as much as you can in your allocated time and you might not begrudge paying your $40/head.

Photos
Isshin Japanese Restaurant - @20160205

@20160205

Isshin Japanese Restaurant - Setting up for the second sitting

Setting up for the second sitting

Isshin Japanese Restaurant - @20160205 try this one.. my own creation.. Salmon sashimi in between 2 of your fav rolls. the sashimi slider? haha

See all

@20160205 try this one.. my own creation.. Salmon sashimi in between 2 of your fav rolls. the sashimi slider? haha

Japan Komo - japanese - Updated May 2026

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