Excellent service and customer care! Lots of variety to choose from. I will definitely be…read morepurchasing jewelry from them again in the future.

I had a small child's jade bracelet that was broken in several pieces. For sentimental reasons I…read morewas looking for a jewelry store that would try and glue it back together. In-laws live in yuba city n had good things to say about Poole's Jewelers. The staff at the store were very nice and friendly and the jewelry store did a beautiful Job repairing the bracelet. I'm very pleased with their work n the bracelet looks beautiful. Thank you!

I have had 2 very sentimental pieces of jewelry repaired. They did a great job! The staff explained…read morethe entire process and the work was flawless.

I was really excited to come in and look at wedding bands since my fiancé had my engagement ring…read moreset here and previously had a great experience. Unfortunately, the experience was very disappointing and honestly confusing. I came in with my newborn son and my mom, and after waiting a few minutes without being acknowledged we walked up to the front desk to ask for help. A staff member assisted us and showed a few bands. When I found one I liked, I asked if it could be made in yellow gold. She said she would check with the vendor and offered to clean my engagement ring so I could look at the bands with my clean ring. After a few minutes, she returned with my ring, and when I asked to try on another band, she told us she was now helping someone else and couldn't assist us further.This was surprising since she had been helping us the entire time up to that point. I was ready to move forward with purchasing a ring but never received an answer about pricing and was told no when I asked to see another option. Overall, a very disappointing experience.

It was nice place and small but they had the designs that we wanted and couple months ago and I…read morerecommend if you love gold in asian style :) they were nice took time to find the designs and had it

We took our elderly grandma out because she had been dying to go to Bombay Jewelers in Yuba City…read more Everything was going fine at first. We were making a few purchases, and then our grandma started feeling overwhelmed, so she told us she wanted to go sit in the car and left. There was an older man, who we later found out was the owner, and a younger man working there. While we were making our last purchase, the younger guy brought out a ring and asked if it was ours. We said no and explained that we had seen it in the display, but it was not ours. They kept insisting that it was ours. The younger guy then started saying that the ring was damaged and dented and that it wasn't theirs. Out of nowhere, the younger guy told us to get out and said they weren't selling us anything. He then accused our grandma of stealing the ring and replacing it with an old one. What was even more shocking was that he hadn't even looked at the camera footage before making that accusation. We were completely shocked and asked him to explain what he was accusing us of, but he kept refusing to talk to us and just kept telling us to leave. The younger guy then went to check the cameras. After checking the camera footage, he still refused to come back out and apologize or even explain what happened. The owner also went to check the cameras and continued taking the younger guy's side instead of actually talking to us about the situation. We kept trying to get an explanation because we knew we had not stolen anything. We even brought our grandma back inside to show them that she had been in the car, but the younger guy still never came back out and neither of them admitted they were wrong. While the younger guy was gone, the owner made a crazy gesture toward him and basically said that the younger guy was crazy and that we should just buy it. We were completely confused because we were still trying to understand why we had been accused of stealing in the first place. At that point, we immediately wanted to cancel our purchases. The owner refused and basically said it was fine and that we should just buy it. My aunt had already purchased a nose ring for $157, but the guy rudely handed her back $155. Earlier, he had also told us that he does not lower his prices at all, so we questioned him about the missing $2. There was also a woman there who questioned the owner and asked him, if he was the owner, why he was allowing the younger guy to speak to us and treat us that way. The owner continued ignoring us. At one point, he even wouldn't let us leave to go check on our grandma because he had to press something to open the door. What made the whole situation even worse was that, at the end, they mocked us and basically said they have been in business for 20 years and nothing was going to happen to them. This whole experience was extremely disrespectful and upsetting, especially because we were there simply trying to take our elderly grandma somewhere she had been wanting to visit. To be accused of stealing, refused an explanation, ignored, and then mocked is completely unacceptable. I highly recommend thinking twice before shopping here. We went in expecting a normal jewelry-shopping experience and left feeling humiliated and disrespected.

I went in and the whole team was charismatic and genuine. The jewelry is super cute and they are…read more willing to work with you. Jordan was great and also gave great advice. Josh, was also super helpful and funny. Management was very carrying of his team.

Always good service and offered me free cleaning! I would…read morehighly recommend this buisness

My family has been doing business with Earnie Eaton for 15+ years. We are always pleased with our…read moreexperiences from sales to repair. Most recently, I gave Earnie an old sterling silver barett that had a broken clasp for repair. when it returned it looked brand new! plus, amazing silver solder and removal of an old glue job. Outstanding service always! If you want to do business with a professional and an established family business, give Hillcrest Jewelry a try.

Ernie is fantastic and the quality and service is top notch. Very knowledgable, personable and…read moreprofessional. Highly highly highly recommend.

My husband recently purchased a cross necklace from here for Mother's Day and paid $650. The next…read moreday I put it on and the chain broke. they were unable to assist and mentioned there was a sale going on and we could purchase a new chain. For $650 I expected it to last for at least 24 hrs. As beautiful as this necklace was I do not recommend it, save your money! ive bought other necklaces, watches and rings and have never had an issue. Unfortunately it was a Terrible experience

Came in this afternoon around 4 PM to get some backs on my earrings replaced I was told it would…read morehave to be sent off and that is understandable as they were gold and certain sizes however, the brunette who probably was maybe just out of high school was very rude about it. Her customer service skills completely sucked. She was not polite, not sympathetic and just seemed like she was annoyed in general. I won't be back.

I had a wonderful experience at Nurmahal Jeweler. I needed a necklace repaired and a necklace…read moreshortened. I called other jewelrs who said they couldn't shorten the chain because it is a "snake" chain. Paul was so kind and helpful, he said he could take care of it. The necklace looks so nice. They have a beautiful and extensive assortment of jewelry. Be sure and check them out next time you are shopping for some bling!

I came here to get my nose pierced about nine years ago and luckily I was able to keep the same…read morenose ring in my nose for 9 years until recently. It was a gold "L" shaped nose ring with a clear stone. I really liked it because it was small and fit my nose perfectly. A few days ago the stone fell out of my nose ring and I panicked because I have only had a gold nose ring and didn't want to try silver because I was scared I would get an infection. My first instinct was to visit Nurmahal to see if they had something similar to my old nose ring. Luckily they did! I found almost the exact some one for $35. There is plenty of parking and the service is very friendly. I will be returning any time I need a new nose ring.

What an amazing experience!! I've been here twice asking about coins and (I'm so sorry I forgot her…read morename) the blonde woman was super nice! She explained coins to me. Took excellent care of my inquisitive questions with a smile. Thank you so much. I WILL be informing others to go to this hole in the wall KIND employees store. They have lots to look through and are happy to show you. Thank you again for helping me so kindly. Sincerely, Stacy N aka the woman in scrubs Wednesday about 1230pm 8/24/22

Great service and no nonsense. If you're looking to sell your gold this is the place. They will…read moregive u the best price in the area.

She is so unprofessional very u rude .she will scam u and put down 14k when ur jewelry says 18k she…read moredid it to me she has this fake can I pray for u thing at the end of cheating u out of ur money

Very good service, knowledgeable & informative, honest & fair Price business. I would definitely…read morerecommend going to seeing joe for any of your precious metals and coin needs. I would definitely recommend stopping in and checking out what he has you will not be disappointed. I'm pretty sure you will walk out with something you like. Thank you for your Service Joe