I've been her patient since 1988. Two babies and 35 years of check ups later, she is still the best! She's really proactive if test results reveal any concerns. Having her triplet daughter a follow in her footsteps is really special. They too are so good and attentive. As I've seen each of them a time or two over the years. I feel so safe under their care. Every now and then, people aren't going to like something. That being said, I have so many friends who also go to this practice. Usually, once you've been there, and you have no desire to go anywhere else. read more

"I can't wait for my annual visit to the gynecologist," said no woman, ever. But New Age Women's Health definitely makes it as joyous an occasion as it can be. I've been seeing Dr. Victoria Bedell for the past year and she shows so much genuine concern for her patients. She makes really great recommendations, takes the time to listen, shares her own experiences, and is overall very relatable. The people in the office work with you and your insurance to maximize your coverage. They call you very promptly with test results, the wait in office is never long, and parking is free and plentiful. Highly recommend! read more

Dr, Gersten is wonderful. I have been seeing her for years and so glad to have found her. She is kind and patient. She does everything to make you feel comfortable in her office. P.S. How could anyone complain about her little sweet dog? read more

The staff and Dr. Joanna Bedell were wonderful!! The doctor made sure I was comfortable and all my needs were met. Place is very clean and cares about patient well being during Covid time. read more

I have been going to see Dr Gersten for years now. I had a brief period when my insurance no longer accepted her but ran right back when they did. She is kind and calm during the entire appointment. I am never in the office longer than 30 minutes. Once her triplets joined the practice, I transitioned to one of them since Dr Gersten retired from delivering babies. I have met 2 of the three daughters and all are a pleasure. Can't complain about any part of my experiences. read more

I am new to the Kendall area and had scheduled an appointment with Dr. Gersten a couple of weeks ago. After I had made my appointment, I went online read the negative reviews on Yelp. However, I decided to make my own opinions and did not cancel my appointment. Yes, there is a small adorable white dog. She was so quiet and well behaved, you would think she was a stuffed animal sitting on the couch. She was so sweet and paid no mind to me or anyone else. The dog was NOT anywhere near the patient's rooms, so I really see no issue. Perhaps this negative attention is coming from people who don't have dogs, or who strictly keep their dogs in the backyard which is rather cruel in a city like Miami. Dogs are pets, not disease infested rats. As far as the bedside manner, Dr. Gersten seemed perfectly fine to me. She's up front and seemed honest. The check up was quick and as comfortable as it could be. I came in at 9, was out within 40 minutes max and had a good experience. I wasn't too late to work which was my concern. Will update should it be necessary-- but overall, I would not try to discourage anyone from coming here. ps: I would give the whole visit 5 stars if it weren't for the parking situation. Took me nearly 10 minutes to find parking! read more

Today I came in for the first time for my annual check up. The staff was great! Very professional. I was called in quickly, seen by the Drs assistant who prepped me for Dr. Sarah (one of the 3 sisters). Once she came in, it was great. She answered my million and one questions. Super nice, understanding, easy to talk to. They just seem like a great team. As if they have great communication with one another. Overall, its been the best place I've walked in to for the past couple years. Every year I change my Gyno for one reason or another but I left extremely pleased with my experince so I'm sticking with these girls. read more

I have been going to Janet for over 20 years and find her to be methodical, compassionate and proficient. She doesn't need another person the room with her for exams because she's female and treats female patients with compassion. Being a research doctor she is on the cutting edge of female treatments and totally up to date on relevant studies and issues. I have been on hormones since menopause (I'm 71) and am totally confident this is the right treatment for me with my history. I admire her for bringing her very small, quite, clean rescue dog to work. The dog is never in the examining rooms and is very shy. It is wonderful going to a woman who really understands and relates to unique female issues and problems. read more

I do not specifically see Dr. Gersten, however I see her daughter Dr. Victoria Bedell at the same practice, and she sets the standard really high for excellent care. She is compassionate and thorough so the patient understands exactly everything that is happening. Youre in great care here. read more

Best gynecologist I've had. She and her office staff have been a pleasure to work with through my care. She always knows what she's talking about and is very thorough. read more

Dr. Janet Gersten and her staff are extremely professional and very nice. My experience with them has truly been great. They all make you feel amongts friends while maintaining their professionalism at all times. I personally felt that i could ask them anything, and they were very knowledgeable about my questions. PLUS...the times that i have been to, i have never had to wait the crazy hours at an gyno office compared to other places. Great job! read more

I have been a loyal patient of dr. Gersten's for close to 6 years now. She has been exemplary in her care of me, always answering every one of my questions. I feel the review above is incredibly unfair. It's ludicrous that her dog is an issue, but I must say it is the most docile, sweet dog ever. Dr. Gersten has been incredibly accommodating, when I had a medical emergency, she immediately made herself available and took care of the issue. I have recommended her often, as I am here. Dont let one persons very biased office visit stop you from coming to her. Also, I have to recognize her excellent staff. They are kind, efficient and incredibly professional. read more

Dr. Gersten has been my Doctor for over 20 years. She delivered my children and is one of the finest Doctors in Florida. I would recommend her to anyone that wants a knowledgeable, caring and professional physician that you can trust. I'm writing this to let everyone know that you must visit and see this Doctor before you judge her based on some of these ridiculous reviews. Yes, she has a small dog in the office but, she is very well trained, clean and quiet. She actually brings a calming effect to the whole atmosphere and never enters the examination rooms. There are very few Doctors that actually take time out to speak to you and are not in a rush, she is one of them. I highly recommend Dr. Gersten, she is one in a million! read more

I really enjoy seeing Dr. Gersten & not just because I love saying hi to Shellie, the poodle. In my opinion she is one of the best gynos around. I really hate when doctors sugarcoat their answers which sometimes leaves me with more questions than ever. That is not the case with this doctor. She attacks myths and misconceptions appropriately while still giving you an honest opinion and always explains things to me so that I fully understand what's happening. Also, her staff? Beyond exceptional! They really make you feel warm, welcome and are quick to help me with prescriptions. She does medical research in the office which is great because I have a friend who is uninsured and now is able to get her birth control for free. read more

I have been seeing Dr. Gersten for 25 years. She delivered my twins and now they are also patients of Dr. Gersten. She is a true professional and always has the time and patience to thoroughly discuss any questions or concerns I may have. Dr. Gersten and her triplets, also OB GYNs, have a beautiful new office in Kendall with excellent amenities. Her staff is very friendly and efficient from the moment you call for an appointment thru the end of your visit. I very highly recommend them. read more

I made an appointment, and sent in a picture of my insurance card, as requested. I was contacted at 4pm the day before my appointment and was told I would have to reschedule because the office manager had to leave early and didn't have time to verify my insurance. This sounds to me like this office is more interested in payment than my well being. I have never had a doctor need to pre-authorize a well woman check up. I was not even given the option of paying out of pocket and being reimbursed...just the explanation of the office manager had to leave early. I asked to keep the appointment, and have the manager call my insurance in the morning, as my appointment was not until 2pm. Instead of doing that, Jeanette (OM) called me to cancel my appointment and say that they will not see me because I have an attitude. She did this without asking a single question. I understand that doctors need to be paid...but they also need patients, and with customer service like this, I don't see how they are in business. Basically, they put their needs before their patient. read more

I absolutely love coming to see Dr. Gersten every visit is simple quick and attentive. She has always made me feel comfortable and welcome in her office and I would not switch doctors for the world. If you need someone to help guide you through growing up being healthy and being sexually active she is a great doctor and very understanding and kind. The staff is always awesome and understand my fearfulness of blood being drawn and never poke me more than needed. If you need a new guy know then trust me you should choose her and see is a great choice to make! PS the dog is super cute and never bothers and if you're not a doctor send you can let her know and she will make sure that she doesn't interfere :) read more

Dr. Gersten has been my doctor for several years. The whole entire staff has always been friendly and attentive. The other day I called because I felt like I might have an infection. Without an appointment, I was told to come in right away. When I got there, I was immediately taken in and saw Dr. Gersten within 5 minutes. After she asked a few questions, she provided me with a prescription and after just two days, I am feeling much better. Her precious little dog came in (after Dr. Gersten asked me if I was ok with her) and she just laid down in a corner. That dog has been there since I started going to Dr. Gersten. She doesn't bark or make any noise, she just wants to be with her. I can't believe that anyone would have a problem with the dog, if so, they should find another doctor and risk getting the awesome care that I get from not only Dr Gersten, but her 3 daughters who have become doctors and her awesome staff. I can't say enough about all of them. Thank you Dr. Gersten!!! read more

Dr. Gersten is great. The first review is wrong. Yes she has her dog there but he is tiny, very quite in the hallway not bothering at all. The best is, there is not much waiting time. My appointment was at 2:10 pm and I was out at 2:37 pm. Nobody can beat that. And her exam does not hurt read more

Dr. Gersten has been my GYN for about 5 years and I have nothing but positive things to say about her and her staff. She and her staff are super helpful and kind. The girls working at her office are easy going, professional, and have great attitudes. The Doctor is not one to beat around the bush; she's forward while still being calm and laid back. Her dog is always well groomed, well behaved, and she keeps to herself. The office is comfortable and it just feels relaxed. The exam rooms are clean and excellently taken care of. This may sound funny but, I look forward to my visits with her! In all my time as Dr. Gerstens patient, I've never had a negative experience. read more

I have the experience of working with all three of the Bedell's. They are so nice, patient and will answer all your questions. The staff are very professional and they get back to you very quickly. They recently moved into a new building which is top notch! I would highly recommend seeing any of these doctor's. You won't be disappointed! read more

Was a little worried about going after reading the reviews, but I kept my appointment. My experience was great (ok, it's the gyn, so as great as it can be). The doctor was friendly, same as her staff. It was the fastest, least uncomfortable PAP I've ever had, Will definitely come back next year. read more

I have been seen by Dr. Gersten two times and have to say that both times were a great experience. The office staff is warm and friendly as is Dr. Gersten. She is prompt with her appointment times which is quite different from other doctors I see. I have had to call the office to ask questions and the staff is pleasant and helpful in getting a response from the doctor quickly. She takes the time to ask you about health and listens to any concerns you have. She makes you feel comfortable which is not easy when visiting a gynecologist. I would definitely recommend her practice. read more

Bad experience. I wish I had checked the on-line review before I went to see Dr Gersten, and that's the reason why I'm posting this one. It was just bad all along. I came in few minutes before the appointment, but had to wait almost 2 hours to see Dr Gersten. The nurse who first took me in gave me a cup to collect urine and when I said I wasn't ready, she just threw it into trash without saying anything. That came across as just unprofessional and rude. My contact with Dr Gersten was the shortest I ever had for a check-up. She did not seem to care at all. Built no rapport, had the quickest exam. But the real problem was her advice about switching my birth control. Actually, there was no advice at all. I asked and she said there's no difference between any of the methods, it's just the matter of preference. So I switched from Nuvaring to the patch because I thought it would be more convenient for my own reasons. I ended up having what felt like every possible side effect one could get from birth control. After doing my own research I realized that I had switched from the method with the lowest amount of hormones to the one with the highest. You would think your doctor could mention at least that. read more

I have thought long and hard about whether to post a negative review for Dr. Gersten. I hesitated to do so because she was extremely upset about the negative review from jen r; however, considering that she made me cry and I was upset for over a week following my visit, I decided I should share my experience to prevent it from happening to anyone else. This is a lengthy review, but I feel I need to share exactly what happened. I had just moved to Miami and was looking for a gyn, so was looking at online reviews. I love animals and saw that Dr. Gersten had many good reviews (look under "filtered") in addition to the bad prominent one, so decided to make an appointment with her. Her office staff were all very friendly and courteous. I waited in the waiting room for 40 minutes before someone came and got me. I had my blood pressure taken in what appeared to be a storage room and then gave a urine sample. I caught a quick glimpse of the white poodle - she never barked and in fact ran when I tried to slowly approach her. The poodle was in the hallway and never in the exam room. I did not see any food bowls or toileting things for the dog. I went to the exam room and waited for Dr. Gersten. When she came in, my first impression was that she seemed very tired and weary (not like the picture of her smiling that is on Yelp). She did politely introduced herself and shook my hand and sat down to find out my medical history. So far, so good. I told her I had a baby 6 months ago. She asked me when my last period was and I replied I hadn't had one because I was breastfeeding. She looked up from her paper, "Oh, you're breastfeeding?" and scribbled that down. Then she asked me how long I planned to continue breastfeeding. "As long as I can!" I proudly replied. She gave me a pointed look and said, "Well, you can keep breastfeeding indefinitely as long as you stimulate the breast." Yikes! I said I planned to continue for at least a year. She then asked about what medicine I was taking. When I told her I took Benadryl, she asked, "Doesn't that get into the breastmilk?". I explained that yes, some does, but you've got to weigh the benefits to the risks and I not only have allergies, but also have insomnia. I explained my daughter still nurses every 1-2.5 hours at night, so, though I am exhausted, I still have a difficult time falling asleep. She put down her pen and told me I had to stop that and supplement with formula. I explained I didn't want to use formula and it was important for me to breastfeed. "Why?" she asked, "They only recommend breastfeeding for 6 months anyway." First of all, every other single medical professional has smiled at me and congratulated me for breastfeeding since it's one of the best things you can do for your baby, and secondly, she is completely incorrect. The American Academy of Pediatrics recommends to breastfeed exclusively for the first 6 months and then to start introducing solids in addition to breastfeeding, but to keep breastfeeding until at least age 1. The World Health Organization recommends breastfeeding for at least two years. She proceeded to berate me for my choices and would not listen to me, saying that I was to blame for not getting sleep. I was fighting back tears at this point. I changed and she did the exam. It was not painful; in fact, it was the shortest pelvic exam I'd ever had. What was concerning is that she asked me how I found her. When I said I'd looked at her online reviews, she started animatedly talking about her bad review and how irritated she was about it. The review was posted in 2009 and she could still quote sections from it! She went on and on about it and how unfair it was that Yelp filtered the good reviews and said she contacted Yelp and was told it could be reviewed if she paid for an ad.* I told her I agreed that was unfair and she said that I could post a good review about her, clearly not recognizing the fact that she had upset me. I left as quickly as I could and went home and cried. If Dr. Gersten had listened, she would have heard about my struggles with infertility and how my joy of being pregnant turned into terror when I went into labor early and there were serious complications. My baby was on the NICU for 10 days and had to return to the hospital several times after that. I promised my daughter that I would always take the best possible care of her and I feel breastfeeding is doing exactly that. So, if you are sensitive like I am, Dr. Gersten is probably not the right doctor for you. Maybe she was having a bad day when I saw her, but that still does not excuse her rude and combative treatment of me (as well as medically inaccurate information). *Edited to add: I just looked at "Yelp myths" and it states that a business cannot pay to remove negative reviews and that buying an ad does not improve a business's ranking. read more

this has to have been the worst experience ever!! i tried out this doctor after hearing great recommendations from actual labor/delivery nurses at baptist... and what a shock and disappointment! i sat in the waiting area for a few minutes before being greeted by dr. gersten (and drumrooollllllll) her dog. i believe it was a little poodle or maltese or some little white furball. i couldnt believe there was a dog roaming freely around the office. when i sat in her actual office for the usual medical history/background.. the dog pranced in and out of the office and his wee-wee pad, cage, and food/water bowls were in the corner right next to me!! then on to to exam room. i put on the robe and waited for her to come back in. there was not a nurse present during physical exam -- which in the past with other ob-gyns, i have always have had one in the room. and it was the worst pap smear of my life, how painful. (sorry to be so graphic) but ive been going to the obgyn for over 10 yrs and never in my life had i thought pap smears were painful until this doctor, who is not "gentle" by any means. i never even went back for a follow up. read more

Dr. Gersten is amazing I have been going to her office for the past 4 years and a half. The waiting time if minimum she doesn't overbooked her appointments and she takes the time to talk to you and answer any questions and concerns. The dog ?? sometimes you do not even see the dog she doesn't walk around the office with the dog and never inside the patient rooms. I will recommend Dr. Gersten to anyone that is looking for a good Doctor, no waiting time and great service. Don't let negative people make a decision for you, go and you will see. read more

Dr. Gersten- excellent physician - I would know having been an Ob/GYN nurse in a hospital with a medical school. Short wait, professional staff, comfortable office. Really- folks - the little dog is your issue??? She's quiet, sits outside the door and waits, doesn't bark... What more could you want?? Oh yeah- how about a GYN with clinical expertise, provides clear explanations and plan if care, procedural efficiency ( I should know b/c I had to have a procedure done). Both thumbs up. read more

Dr. Gersten delivered my baby 17 yrs ago and I have been seeing her ever since. I have been quite happy with her services. She is not a touchy feely kind of person, but she is fair, knowledgable and to the point. My pap smears have been uneventful and the waiting time is minimal. I will continue with this doctor and now have my 17 yr old daughter who will start with her as well. read more

I have been with Dr. Janet for 3 years and it has been a good experience. She is honest. Her office is not crowded. I has never wait more than 20 minutes in the reception area. Her dog is just beautiful and he does nothing to bother patients. Check area is very private and comfortable. I have no complains and I will stay with her for a long time. She never talks too much, but she always answered any of my questions. The staff is very friendly and helpful when it is necessary. So far so good for me. read more