I have never left a negative review for someone in my life. I feel as though I need to let future clients know the experience I had. I went to Janet about 3 weeks ago for a regular facial. The appointment started with me telling her about my skin routine, the products I use and what I am looking to fix or correct during this facial. During the appointment she told me that I have very bad rosacea (something I've never been told in my life) and very sensitive skin. Throughout my 2 hour appointment, she gave me several masks and did several extractions. I've had many facials in the past, and I had never felt such stinging and burning as I did with this one. Once I left, my face immediately started to hurt, it was very stiff and very dry. Waking up the next morning was a nightmare. I looked in the mirror and I had brown patches all over my face. They hurt so badly. I called Janet and she said the reason for this was because of the products I use, the products I specifically told her I used before the appointment began. I made an emergency appointment with my dermatologist who told me I had severe chemical burns on my face. After 2 weeks of topicals and creams prescribed by my dermatologist and them not working, I am now beginning the process of 4 laser treatments. These laser treatments are to correct any permanent scaring and permanent discoloration that Janet caused. Each treatment costs $720 and insurance does not cover anything. Janet will not contribute to this as well. Please be careful with your face and the providers you choose to give you services. read more