Dr Baundendistel is a very compassionate and caring dentist. He and the staff always take their…read moretime with each patient to make sure your needs are met, and questions are always answered. I always feel relaxed and at ease when going to the dentist because I know I am in great hands with this practice. My entire family including my extended family go there as well. Mary and Cindy at the front desk are always so welcoming and attentive to the patients and always willing to help out with billing questions. The staff that assist Dr B are super as well.

I've seen Dr. Baudendistel at several locations and this location is certainly the nicest and has…read morethe easiest parking. From the moment you first call, the staff is exceptional. I just needed a routine cleaning but I was a bit neglectful and hadn't been in for over a year. Without hesitating they put me on a standby list in case there was a cancelation. All of my information from his previous office was completely intact and ready to go. It just seems like they must do a good job staying organized for that to happen. Somehow I dodged the bullet again and didn't have a cavity but if/when I do I'd feel 100% confident to have dental work done by Dr. Baudendistel. Until then, I promise to floss.

Office is nice as are the employees- but - family member went for an initial visit due to insurance…read morecoverage issues. Sounds good right? Well on a first visit the work estimate was over $3000.00 that would be billed to insurance. Getting second opinion was a must and going back to the prior practice - no work is needed. The projected work of a crown would be for a back space of a tooth- not visible and not an issue. The other "need" also didn't exist. Actually the end result was that the proposed work would actually cause more problems down the road! Patient beware. How many of the other patients could experience a like issue. What about patients who would blindly trust and not get a second opinion.? Caution !

After being seen here, opted not to return due to racism/discrimination…read more I was seen here and I referred several other coworkers/friends here to be seen also due to the quick appt availability for an initial appt and they accepted our employers insurance(my referral to my coworkers/friends was before my initial visit). Showed up for initial visit and was informed that only X-rays and exam are done at initial visits, then a follow up visit would be scheduled to come back for cleaning/dental work if needed. Asked if X-rays that were recently done at previous dentist office could be used instead of having it repeated. Was told no, they have to do their own X-rays on new patients. At the end of my appt I was told that they are booked up for the next 6months and their protocol is to place pts on a waitlist and call to schedule them when an appt "opens up". They stated that appts open up several times a day and when they have an opening they will call people on the waitlist and offer them the open slot. They stated that the appt will usually be for that same day or the next day and that you have to make sure you answer when called or they will move on to the next person on the waitlist. I informed them that this did not seem feasible for someone who has to work, to be expected to wait by the phone everyday hoping for a call, and then to only give their job a couple hours notice or 1day notice for request off. Then they stated "we have openings everyday so if you miss the first opportunity, you'll still have plenty of other opportunities to get on the schedule, sometimes we can give you up to a 1-2week notice, I'll just make a note of your preference in your chart". This was NOT mentioned until the end of the appt and I was not ok with this. Still, I agreed because at this point I just went through about 20 X-rays, had my mouth violated with 2 different sets of hands/fingers, and paid my copay. (Many of my friends opted out of being seen here after hearing about my initial visit.) EVERY other person of COLOR that I referred(7+people) that still went to their appts, went through this same exact rigmarole. Didn't matter if they needed a cleaning or a cavity filled or a simple paint on fluoride treatment. This was the rigmarole. Then I was alerted by one friend, a Caucasian woman with the same exact insurance as me and the rest of the people of COLOR, that she went to her initial appt and had a completely different experience. Not only was she NEVER told about their "protocol".... This Caucasian woman had her X-rays, exam, and cleaning done in the same visit and was SCHEDULED for two days later to come back for her needed dental work. Then about a week later she needed a cap replaced(non emergency) and was SCHEDULED again for the following week at her time of choice. My caucasian friend wrote her appt down wrong and walked in a day late and was still seen with no wait. Meanwhile, I and the other 7 people of color were still not able to get in for a simple cleaning. This was not the only issues noted. This was just the biggest one for me. We are currently in contact with the Attorney General, Civil rights lawyers, and our insurance company. 0/10 I DO NOT recommend.

Excellent service. Jen at front desk was very helpful, friendly . Warm inviting atmosphere…read more I noticed how very clean it is Dr Bradley Girdwood and assistant was very thorough and very comfortable to be with

1st - KUDOS for accepting my VA community care assignment!!!! This veteran truly appreciates it…read more The dentist and associated staff are wonderful. Professional, considerate and kind. Very attentive to detail. Diametrically opposed to some care I've received from the actual VA dental clinic. Recommend them ONE HUNDEY!

I have been terrified of the dentist for years and this practice has been so gentle, patient and…read moretruly caring with me. I almost look forward to going for my cleaning now. I cannot recommend this practice enough.

Doctors Franklin and Dorsch have an excellent practice and wonderful staff…read more The atmosphere is always upbeat, the schedule runs on time. Been coming for many years and have had consistently excellent experience. They have state-of-the-art technology and do crowns in one day, in one sitting, and do an excellent job.

Great compassionate care by the Dr and staff! Clean…read morefacilities and friendly people. Thorough examinations and excellent service and fees.

Avoid Trailside Dental Care…read more After treatment at this office, I was left in severe pain and repeatedly asked to be evaluated by a dentist but was unable to speak with one. Instead, I was given guidance by staff while dealing with significant pain. I ultimately had to seek emergency care elsewhere, where the problem was properly resolved. In addition, I was told I needed 6-8 fillings and a crown. When I sought a second opinion, I was told that none of that work was necessary and that only one small area needed to be monitored. The difference between those two evaluations was alarming. Recommending large amounts of unnecessary dental work goes beyond poor judgment -- it's unethical. What makes this even more concerning is that the dentist at this office has been suspended by the Ohio State Dental Board and is currently practicing under probation for documented violations involving patient care. This is public information anyone can verify on the Ohio State Dental Board website. Please research carefully before choosing this office. Patients deserve to know this information when choosing a healthcare provider. This review is based on my personal experience and publicly available disciplinary records from the Ohio State Dental Board.

Dr. Broyles is amazing as well as the staff! Great hygienists and the atmosphere is beautiful. I…read morehave anxiety with going to the dentist and they put me at ease! Highly recommend.

Disgustingly rude front desk, Suzanne. She acted like she has never heard of my insurance,…read moreincredibly condescending. Told me to call back next year.

Clifton Dental Care is the BEST dental office I've ever went to. I've been seeing Dr. Lowe for a…read morefew years now and I'm so happy. Their new location is very bright and comfortable. The desk staff and hygienists are so kind and welcoming. I would recommend them if you're looking for a personalized and kind experience!

I would give them zero stars if I could…read more I'm a bit shocked to be writing this, but I feel that I should share my personal experience with Clifton Dental Care. Unfortunately, it is not a good one. I totally can empathize that emergencies happen. While they will tell you (and probably respond to this post) that I'm a "monster", it's quite the misunderstanding. In my opinion, if there is a personal emergency it's best to go take care of what you need to do. Context: I first had a scheduled for optional dental work October 16th. I was given proper reminders on October 14th for an upcoming appointment. It was mere hours when I was called to be informed I must be moved as Dr Lowe must provide anesthetic, and she had a personal emergency. Fine. I understand and had no problem. Unfortunately, I had moved all of my meetings / took time off for this planned 2 hour visit and considered it an unfortunate event. My next appointment date was scheduled for Monday, November 4th, three weeks after the originally planned date. I again take another half day off on the 4th. I was given prompt reminders, and a bizarre "warning" text a week out that failure to cancel in a 24 hour period of time would end up in a $100 cancellation. Ironic, but I sent a text back to confirm, ensuring that I would be there for this visit. Less than a business day before on Friday, November 1st in the afternoon, I receive another call from Clifton Dental Care. The receptionist informs me that due to another emergency, I must be moved again up to the 19th of November. Shocked - and time-constrained - I did in fact have more questions asked than answers and expressed concern. Again, I couldn't believe I found myself in another reschedule, another afternoon already approved to take off, zero consultation of a new date. It was as if they assumed that I could simply rebook meetings, work travel, etc. for this optional dental work. I simply stated (and, fairly, firmly) it was unacceptable. Sure, my frustration was noted, and I wanted to get in this same week of the cancellation if possible, or not at all. They left a message an hour later and, miraculously, got me in November 8th. I took a final half day off. November 8th comes - they complete the work, all goes very well. It was cordial, perhaps a little tense... sure, but fine. I paid for the work, and was sent on my way with after care instructions. Today, November 13, I received a MAILED LETTER stating "based on your recent interactions with our office, we think it's the best next step to find a new dental home where you will feel most comfortable, and perhaps you feel that way too." So... I guess my cleaning scheduled for December 12th isn't happening. How unprofessional. If you have a problem or we had a tense moment, state it in person; you were in the same room with me. Or, give me a call to express your feelings. Let me know that you felt offended, and please the provide me with more context so I understand why I was pushed so many times. In fact, maybe I was in the wrong, and I could have apologized. But this passive aggressive approach so unprofessional, especially without any concern for a patient taking a day and a half of PTO and having to cancel, reschedule and adjust meetings myself. Again, I must be clear: I absolutely understand things happen, but this is not how you treat patients, period. A gaslight soliloquy on mailed letterhead does not solve the issue. I've been to many medical professionals and have never been treated this poorly. I'm afraid that I will **never** recommend Clifton Dental Care to anyone. What an unfortunate experience.

Watch your charges. I was over charged and they never notified me. I later went back for a…read morecleaning, and I then found out by accident that I had money on the Account. Today I had a cleaning, but I walked out, due to the billing issues ** DDS Mia Stone is great, ***

The receptionist double-billed me for my initial cleaning and $50 gum treatment...they've made NO…read moreATTEMPTS to reach me or refund their THEFT. I literally had to call my bank to reverse the unauthorized deduction and report them for Fraud & Theft. Dr. Stone is ABSOLUTELY AMAZING!!! Astute, personable, knowledgeable and efficient. Shame, really. They lost an EXCELLENT patient.