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    Jandy Group

    5.0 (1 review)
    Open 8:00 am - 5:00 pm

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    2 years ago

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    Discount Fence USA - Automated Gate - Iron (Custom)

    Discount Fence USA

    (11 reviews)

    Eastside

    The quote was too high for me to proceed with the job. I do have to say that their response time…read morewas immediate!

    Selecting a company to work a big project is no small feat. Replacing a fence may not be the…read morebiggest project, but there are so many considerations, especially when you share a fence with three neighbors. Coordination was very important. So I sent out my project request through Yelp and this company was one of the responses I received. Scheduling a visit proved to be challenging. Their AI bot was responding to the point that I was frustrated. Eventually I answered that their scheduling didn't work for me. At that point, a person intervened and told me the AI bot took over and gave me a date that worked for me. She said a confirmation was forthcoming. When I responded ok, the bot seemed to take over again. I believe the date and time I was given was a Thursday at noon because the Wednesday at noon was unavailable. But I didn't receive a confirmation. So Wednesday comes around and I'm not expecting anyone. I'm working from home in pajamas when the doorbell rings. I scramble to get dressed when I realize this person isn't leaving and might be one of the companies I scheduled. I came outside and received a friendly greetings. I apologized for being delayed and explained that I was expecting them the next day. I opened up the gate and we spent about ten minutes going over what I wanted. I was advised that I would be sent an estimate probably the following day. I never received an estimate. The writing was all over the walls. The people I dealt with were nice, but the situation with the AI bot and not getting a quote back, unfortunately didn't inspire confidence.

    Jandy Group - fencesgates - Updated May 2026

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