I highly recommend anyone else.
An engagement ring is a lifetime purchase and it is important to choose a store that you can trust to offers support to their customers for a long time.
I reached out to Janai with a few questions, the person responding did not read any of my questions and just proceeded to assure me they were great, and had a wide range of designs.
After spamming me for some time with useless info, not only did they answer none of the questions I had asked, but after leaving a review on Google for poor customer service and a lack of empathy, the store's director resorted to doxxing my personal information in the response to pressure me into removing my review.
It is highly unprofessional and is considered harassment and bullying.
I would say anyone else would be better.
I wish you all the best in finding a good jeweller, and know that "custom design" is something A LOT of jewellers do. please don't get fooled. read more