I really appreciate this office. When I first started coming here, it was due to my daughter…read morefalling on her bed and potentially chipping her tooth in 2020. Luckily, no damage was done and my daughters have been patients ever since. They are always kind, professional, and keep a tight knit shift. Doctors are well aware of different scenarios when it comes to youth and their jaw and teeth when growing. Don't have a complaint to say about them at all. Thankfully!!!! Might I add they also give prizes for no cavities and for being good during the appoint! Kids love prizes I definitely recommend this practice and location.

It pains me to change the review. At first I thought I was impressed after our first visit but…read moreafter reading articles and talking with friends who are also parents. The rule of thumb at the first visit is to never restraint the child. It would traumatize them and instill fear of the dentist for a very long time. Read this: https://children1stdental.com/what-is-papoosing/ I had first taken my child to my dentist but they were not pediatric dentists and I was advised to take the kid to a pediatric dentist because they would know best how to provide care for the child, especially a 4 year old. Why wait this long to start dental service? Covid. I first took him to dentist when he was 2. It was actually not bad, but then COVID hit and no dental appointment was to be made until the offices opened up. So that doesn't help. So I seek for a pediatric dentist and came across to this. On my child's first visit, he was restrained. There wasn't a relationship established first to build trust. Who will have to take care of the kid's fear of dentist? Us, the parents. Not this dentist. I was a little disappointed after reading about restraints should never happen on the first visit. I got an email from Dr. Weng explaining that she wanted to have 30-minute chat with the kid to establish a relationship. So I made an appointment with explaining to my kid the dentist just wanted to chat with him, there wouldn't be procedures done on his mouth. But apparently I was either miscommunicated or misunderstood so he was traumatized twice. After 2 visits, this dentist office recommended that we find someone else. In full disclosure, my kid does have some work needed done on his teeth so he's not exactly an easy patient, but I really think the restraints hurt him the most. Because with my dentist, he was pretty good. I'm not sure if it's the age, at 2 and at 4 or if the restraint made him to blacklist all dentists. 2 stars because they're easy to schedule an appointment and the staff there are friendly. They made us to feel welcomed. The minus of 3 stars because of restraints and referring us to find someone else (when they're pediatric specialists). Off to look for a new pediatric dentist.

I had a wonderful experience at Bright Starr. The front desk staff were extremely responsive…read moreregarding our appointment, sending pre appointment paperwork and answering the many questions that I asked prior to our appointment. They have new patient specials which was extremely helpful and affordable. I love the set up of the office, as it offers the children the ability to lay down and watch tv. The hygienist was gentle and the Doctor was awesome and willing to answer questions. I think I've found our pediatric dentist!

This place is money hungry. All they worry about is the money there is no sense of care here for…read morechildren. They over book and would have you sitting for hours. My children had their teeth cleaned and one week later they made an appointment for my children to come back the next week to do the same cleaning without me even knowing of it. They take all this insurance money and don't even give the kid the free toothbrush kit. I won't be taking my kids back there. And to put the icing on the cake the messed up my baby teeth.

Forms were easy to complete online before the appointment. Ample parking is available. Everyone we…read moreencountered during our first visit (September 2024) was wonderful. Very professional and polite. My daughter's (9YO) hygienist was great! Cleaned her teeth. Talked to her about proper brushing and flossing (as well as gum health). Dr. Baker was kind and helpful. The office area was neat and clean. I liked that they had seating immediately where your child is being cleaned. I watched the staff thoroughly clean each chair (the entire chair - head to toe) and associated station after each patient. Loved seeing that! Out of all the medical appointments I've been to (and on behalf of my child), never - not once - has the office EVER had printed school calendars (for multiple Counties) available at the checkout station, where you make the appointment or next time. It's small things like that (and the immediate chair/station cleaning) that demonstrate great customer service. I would definitely recommend them, based on my first experience.

I intentionally waited a year prior to doing this review. My son receives great care here and the…read morehygienist and dentists are professional with an awesome chair-side manner. The area of improvement lies with the billing department. There were occasions where I called, left messages without my call being returned. Popped in and asked why my call/concern went unanswered but the office manager was always sure to make sure that I got resolution and left confident that they'd take of care of things. What I really like is how they explain what procedures are necessary and those that are optional. A solid outline of what payment is due prior to service and payment options are available to minimize financial impact. When a recommendation was needed for my son's wisdom teeth removal, a clear explanation of who we were being referred to was done and they even assured me that the surgeon accepts my insurances. Gold star to all the hygienists here who conduct themselves in a professional, approachable manner and are excellent dental hygiene coaches for young adults who need pointers. Gentle in the line of duty, whenever my son had discomfort they listened to him and described what they were doing and didn't promote anxiety about coming to the dentist. Plenty of parking, play area inside for children and they have overhead monitors that play movies as patients are receiving care. Nice decor, all areas are clean and each visit has a dental swag bag.

I self-referred and appreciated the informative website they have. For new patients, they have…read moreparents fill out a detailed patient registration form before the first visit. A week before the visit, they open an online patient account to assist with managing appointments/health issues with them. They are following strict COVID-19 safety measures, mandating face masks for individuals above the age of 2, asking patient to stay in vehicle until being called on the cell phone for the appointment. The establishment is bright and clean inside, with a lot of colorful decorations. The patient room has a TV to play songs/videos to distract/calm the kid. The visit with Dr. Decere was great! She was on time, very thorough in answering questions, and very patient in dealing with my kid! My kid got to take home a goodie bag with a new toothbrush, a tube of toothpaste, and a little rubber duckie! The front desk was friendly and effective during the check-out process. All-in-all, I highly recommend this pediatric dental establishment!

If your child never has a problem with their teeth you will likely give this business 5 stars for…read moreconvenience location, parking, efficiency, a clean office, space for active children to play or read, and an overall nice or positive attitude, other than some complaints by my wife of rudeness from the receptionist. If, on the other hand, your child has issues to be dealt with. Be prepared for them to do a (hmm what's a nicer word) "halfhearted" job on diagnosing and early remedy. The remedy could be, as in my child's case, to grind away a break in the tooth down to the dentin (making it many times more susceptible to decay where brushing won't help). It could also be that they might recommend against and avoid doing the right, precautionary thing early on a looming issue so that as the child grows, the problem grows as well, until the pain and time and expense of recovery is multiples of the initial precautionary procedure. In both these cases the initial visit or one follow up could have taken care of each problem quickly, with lower pain and radically lower expense than the outcome of how they chose to delay and see what happens or do a quick initial fix--multiples of expense being the key words here--makes one wonder about motivation. You can't give zero stars so, starting at one, I add a star for the positive things. I take away three stars for the pain, expense and time casualties of what is possible incompetence or outright intent to create a larger profit down the road. Look for other pediatric dentists (ignore the high stars and read the reviews before choosing. In our case it would have made us well willing to drive farther away for appointments...

Changing providers can be daunting especially if you've received nothing but best in class when it…read morecomes to care with your health. Vernon Pediatric Dentistry came with great recommendation from friends and in the year that we've been with them, we've received outstanding service. Dr. Vernon and her team are extraordinary and in depth in their assessments and process. Notably attentive in routine cleaning, and detailed in explaining recommendations. Always pearly whites in each visit! Appointments are easy, billing is concise, and her front office team are stellar! I definitely recommend them if you have young ones in need of dental care. Check your insurance if they participate.

I was so worried about going to the dentist with my son he had a bad experience at 3 bridge he non…read moreverbal and has autism 2 he needs someone to explain what they are going to do before they do it. Vernon Pediatic did that they were so sweet and he wasn't scared at all they showed his everything before doing it on him, he loved it Dr Katie Siegel was the best he cant wait for his next visit with her she was funny and patient with him.

Terrible office, terrible customer service, terrible dentist. Stay away from this office.read more

Lovely decor inside and kid friendly. Great staff and dentist. Easy to book and filled out online…read moreforms in advanced. Scheduled next cleaning. Highly recommend

Dr. McGrath is wonderful! My 3 kids have been patients since 2016. She is a honest Pediatric…read moreDentist and that can be hard to find these days! She takes pride in her work and office. Dr.McGrath has gone out of her way a few times with our kids who needed extra work and made sure they have the best treatment! Her staff is kind, efficient and the office is beautifully decorated and clean! Dr. Megan Golia is equally amazing , you can't go wrong choosing this practice!

My daughter and I had the absolute best experience here! My…read more4 year old had to have extensive dental work done on an emergency basis, she had hit her mouth on the edge of a couch and had an infected tooth turning black! She had to have the tooth pulled and thanks to the dentists and staff here she felt no pain and was not traumatized by the experience! This is the best dentist for children I have ever seen! Happy smiles all around!

Been coming here for years. The staff is always top tier. Our waiting accommodations are good. They…read moredo a lot onsite so no need for referrals ....

I had an appointment that was scheduled for 11:50 I arrived at 11:58 and had to sit for more than a…read morehour for my daughter to be seen. I could have been told when I checked in that I would have to sit or they could have just cleaned her teeth only. I will be finding another dental office that is more accommodating because this wasn't a good experience at all.