We deifinitely DO NOT RECOMMEND Gig Set Go and their owner Kurt!…read more
We shared meticulous details with Kurt prior to our wedding, for the set list, and certain songs we wanted played. Kurt assured us that he was going to be handling our event, and would make sure everything was perfect. We had several emails with him, and 3 phone conversations confirming what we wanted, and he assured us, he would get everything perfect, and he would be at our venue by 2:30pm to set-up.
Well, on the day of our wedding, he doesn't show up, and sends a replacement person who knows NOTHING about our event, except the notes Kurt has given him. We don't know its not Kurt, because we are getting ready for our wedding, and our co-ordinator has never met Kurt. The new guy, Jamal, doesn't know where to set up, gets to our venue after 3pm, gets set-up late, and from there it gets worse. He missed cues for when to start the wedding music, when to start the music after the ceremony is complete, the start of our first dance music, and the toast song. We had some guests request music to play at our event, and we gave a list of these people to Kurt, so he could announce their names when their song was played - never happened.
In fairness to Jamal, he didn't know, as these were all discussions held with Kurt. The music for dancing was good, but wasn't the variety we requested.
The final straw - we asked Kurt, if everyone was still having a good time and dancing at the end of his contracted time (10pm), could we pay him to stay longer, and Kurt said of course. Not Jamal - he said a definite NO, and said he had to be packing up and out of there; at 10:03pm the last song finished, and he was packing up!
We paid for up-lighting, never got it....We paid for Kurt to handle our event, and he couldn't even call us to say he wouldn't be there. Wouldn't return our calls for several days, and then, after speaking with us, offers a $150 refund on a $1,300 service! Not a professional service.
We DEFINITELY DO NOT RECOMMEND GigSetGoFL