A true kind hearted devoted Doctor and knows her Business in Endocrinology ......i really…read moreappreciate her Professional care.

It doesn't matter when your appointment is scheduled, you are guaranteed to have AT LEAST an hour…read morewait. He doesn't listen to your concerns, and if you're having a problem he doesn't know how to treat, he ignores it and treats something else you're less worried about. He's very condescending. Parking is confusing, each building in the complex has a different assigned parking lot. If you pull in the wrong one, you have to hunt all over for someone who can release you from that parking lot. And the kicker is, he's not board certified.

Unfortunately as someone else stated, Dr. doesn't listen they have a preformed opinion of what's…read moregoing on. Your symptoms do not matter they don't try to find out the cause of those symptoms if they think it's unrelated.I feel I know my body was thru this before for yrs. with no one listening had a parathyroid tumor, took 4 Drs and 4 yrs to get that diagnosed was pretty ill by then with 20 symptoms. Need better Drs. better trained looking at symptoms not numbers, those numbers sometimes mean nothing.

Isn't willing to help his patients. Interrupts you when you try and talk. Drops you as a patient…read moreif you are having side effects from a med and switch with your PCP because he refused to let you switch. Doesn't know anything about NDTs and refuses to learn, thought they came from dogs. I felt like death while taking levothyroxine and asked him to switch me to armour. He refused so I went to my PCP for it and when he found out he told me if I didn't switch back to Levo he wasn't going to see me anymore. He doesn't care. Doesn't have much knowledge. Only cares about money.

You cannot see one of their doctors until you get a referral but even when you get a referral do…read morenot expect to see one for at least 3 months. I called and over 48 hours later they finally called to book an appointment but yet they take new patients. You cannot get through to the appointment desk, they offer a waitlist but hey I have a job and I cannot just run over there at the drop of a hat.

I have been here multiple time over the course of 14 years. My son was diagnosed Autistic when he…read morewas 12 months old and we are here monthly, sometimes more, for different appointments or therapies. I have NEVER gotten bad service. Everyone has always taken the time to explain things until I was satisfied with my knowledge. My son now has a service dog and we have never had issues with her at the hospital or the Considine building. The place has a parking garage on Bowery and they have always been clean and neat, even with the current construction. I have no reason to leave this place, and have highly recommended it.

I am surprised by the negative reviews on here, but I understand everyone's experience is…read moredifferent. In response to someone's negative comment about the billing office, they definitely seem to be behind on billing but in my opinion you have to take their perspective that they are shuffling so many patients through their office every day and just have a lot to keep up with. I have never had a mistake on any of my bills -- they do sometimes take a little longer to arrive compared to other doctor offices but that doesn't bother me... honestly it's fine because it gives me longer to pay them! In response to the negative feedback about Dr. Maseelall, I had an absolutely wonderful experience with her. I never felt like she was condescending as someone else said, but rather I actually felt like she explained things to me kindly, in simple terms, and made comparisons/metaphors that helped me understand what was going on with my body and what decision I needed to make. For example, when explaining why it is recommended to freeze embryos and wait a cycle after retrieval/before transfer, she explained that my body needed to reset after all the hormone stims like an oven that was too hot and we wanted to bake cookies. We don't want to put the cookies in when the oven is too hot, we need to let everything be perfectly regulated in order to hope to obtain the best result, so letting my body reset for a cycle will help it become the best place it can be for a baby to grow. Even in terms of deciding to do IVF in the first place, Dr. Maseelall helped us understand our odds of success with each option we had (trying naturally vs IUI vs IVF) as well as the financial undertakings and timelines of each. I can understand why someone might think that they are pushing IVF if that's how you interpret the recommendations, but I believe you'll get that anywhere because IVF has had such higher success rates and the process has been able to be so scientifically refined overtime to further increase success. This does obviously depend on personal medical history and cause of infertility but from who I've talked to, I do not personally know of anyone who has had success with IUI but I know many who have had IVF babies. All that to say, after an evaluation, an egg retrieval and two frozen embryo transfers, we are now so thankful for our experience at RGI and are awaiting the arrival of our miracle IVF baby in just three more months! THANK YOU Dr. Maseelall, Dr. Nash, my IVF nurse Joyce, the ladies (and one occasional guy) who drew my blood all those times, front desk staff, and all the other docs, nurses and staff. Would give RGI more than 5 stars if I could.

I really hate leaving negative reviews and only do it when I feel absolutely necessary. I haven't…read moreeven had an appt with the doctors at this office yet but have already had terrible experiences. It is already so frustrating and hard to understand and navigate infertility as a patient, and this office does not make that any easier. I have received wrong and conflicting information from different people multiple times now. I'm literally in tears because it is all so hard to navigate. As someone who has seen an out of state fertility doctor (and had a wonderful experience) and had a successful IVF retrieval, transfer, and given birth to rainbow baby, the fertility doctors office really should do everything possible to ease this very difficult process for patients.

Lets just say I met this doctor do to the unacceptable care I was get from my old doctor. I always…read moreprefer in person visits when possible. she was more than happy to do for me even during the pandemic. she took the time to hear what I had been telling my old doctor for a year, but she actually heard me. I described what was go wrong, and she developed an action plan. Do to her skills I can still see today and all my symptoms are gone. I have not felt this good in over a year. she has my profound thanks and I would tell anyone visit her she is among the best!