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    James K Salem, MD

    5.0 (1 review)

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    11 years ago

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    Pinnacle Fertility - Akron

    Pinnacle Fertility - Akron

    2.7(9 reviews)
    0.0 mi
    Consultations available
    LGBTQ friendly

    I really hate leaving negative reviews and only do it when I feel absolutely necessary. I haven't…read moreeven had an appt with the doctors at this office yet but have already had terrible experiences. It is already so frustrating and hard to understand and navigate infertility as a patient, and this office does not make that any easier. I have received wrong and conflicting information from different people multiple times now. I'm literally in tears because it is all so hard to navigate. As someone who has seen an out of state fertility doctor (and had a wonderful experience) and had a successful IVF retrieval, transfer, and given birth to rainbow baby, the fertility doctors office really should do everything possible to ease this very difficult process for patients.

    I am surprised by the negative reviews on here, but I understand everyone's experience is…read moredifferent. In response to someone's negative comment about the billing office, they definitely seem to be behind on billing but in my opinion you have to take their perspective that they are shuffling so many patients through their office every day and just have a lot to keep up with. I have never had a mistake on any of my bills -- they do sometimes take a little longer to arrive compared to other doctor offices but that doesn't bother me... honestly it's fine because it gives me longer to pay them! In response to the negative feedback about Dr. Maseelall, I had an absolutely wonderful experience with her. I never felt like she was condescending as someone else said, but rather I actually felt like she explained things to me kindly, in simple terms, and made comparisons/metaphors that helped me understand what was going on with my body and what decision I needed to make. For example, when explaining why it is recommended to freeze embryos and wait a cycle after retrieval/before transfer, she explained that my body needed to reset after all the hormone stims like an oven that was too hot and we wanted to bake cookies. We don't want to put the cookies in when the oven is too hot, we need to let everything be perfectly regulated in order to hope to obtain the best result, so letting my body reset for a cycle will help it become the best place it can be for a baby to grow. Even in terms of deciding to do IVF in the first place, Dr. Maseelall helped us understand our odds of success with each option we had (trying naturally vs IUI vs IVF) as well as the financial undertakings and timelines of each. I can understand why someone might think that they are pushing IVF if that's how you interpret the recommendations, but I believe you'll get that anywhere because IVF has had such higher success rates and the process has been able to be so scientifically refined overtime to further increase success. This does obviously depend on personal medical history and cause of infertility but from who I've talked to, I do not personally know of anyone who has had success with IUI but I know many who have had IVF babies. All that to say, after an evaluation, an egg retrieval and two frozen embryo transfers, we are now so thankful for our experience at RGI and are awaiting the arrival of our miracle IVF baby in just three more months! THANK YOU Dr. Maseelall, Dr. Nash, my IVF nurse Joyce, the ladies (and one occasional guy) who drew my blood all those times, front desk staff, and all the other docs, nurses and staff. Would give RGI more than 5 stars if I could.

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    Pinnacle Fertility - Akron
    Pinnacle Fertility - Akron
    Pinnacle Fertility - Akron

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    James K Salem, MD - endocrinologists - Updated May 2026

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