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James Gaffney Insurance

5.0 (1 review)
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Geha Health Plan - 5 bills denied for necessary treatments for a diabetic wound that GEHA deemed as experimental.

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I Don't know who you have been dealing with, but I have been on GEHA for more than 10 years, and it…read morehas been one of the easiest parts of my heath care experience. They kept on a provider that wasn't billing properly until they were forced to write off a $800 multiple billing. They have walked me through testing and sugery charges to assure they were correctly billed. And I have had nothing but prompt response on questions. I am on one of their Elevate programs and have enjoyed coverage for chiropractic , mental health and exercise. Someone mentioned UGC - UHC owns GEHA. maybe the GEHA (Government Employees Health) has different rules. I have had good experiences with both over the last 20 years

I have 50 years as a GEHA member, 28 of that as a retiree…read more Customer service has deteriorated to the point they cannot even help me to figure out why I am not any longer able to login on line. I reset my password as the 1st customer service rep requested, and got an E-mail saying I had successfully updated my password, but when I tried to login, it still will not let me connect. The EMAIL confirmation said to contact customer service if there was a problem Customer service rep was unable to correct the login problem, and would not connect me to a technician to resolve the problem. 30 minutes on the phone that included 2 periods of being on hold 5 minutes each but no resolution. No complaint with my health care coverage, but they encourage us members to do things online but are unable to support an online login problem by phone?????????????

James Gaffney Insurance - insurance - Updated October 2026

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