Once I clicked that button to request a service call, it was straight professional. I received a…read morecourtesy call informing me of the technician's name and projected arrival time. I received another courtesy that he was on his way. Sebastian was VERY professional, kind and courteous from the beginning to the end. He explained everything to me. From the office calls to the completed work was great. Anytime did right by me. Thank you guys.

Nothing bad to say. Solid service…read more I called today to see about a rough estimate for garage door spring replacement. Originally they were hesitant to give a price, but I wanted to get a ball park estimate as I don't live at the residence needing work so wanted a rough idea. They said they normally don't do that but after explaining the situation, I got a range. It was a reasonable range so agreed to have them come out. Btw, I called like 5 places and they all had a similar mentality about giving ballpark quotes. Chris the technician happened to be in the area and I was able to meet him earlier. He was able to replace both springs (only 1 was broken) but I choose to get 2. About 30 minutes later, door was fixed and I was on my way. He clearly had done this type of work for many year. He was quick and efficient.

Grateful for Zach's help on my garage door project!…read more I was looking to get some light in my garage which also serves as a home gym, so started to look into contemporary aluminum + glass panel doors. Seeing the list price of some of these online ended up taking me down a bit of a rabbit hole towards Alibaba-sourced doors, but I figure I ought to reach out to a pro before I commit to that direction. Zach was quick to respond and helped me understand why this was a terrible idea. I wasn't prepared to spend an arm and a leg, but he was able to hook me up with beautiful Clopay door installed at a really competitive price. There were some delays getting the door from the manufacturer but I appreciate Zach insulated me from all of that (apparently they delivered the wrong one at first haha). He showed up right on time on the day we agreed for the install and before I knew it the door was in. Super excited about it, and the curb appeal difference goes a long way too. Zach is a very personable guy and you can tell he genuinely cares about delivering for customers. Would happily work with him again but I suspect I won't have to - this door is built like a tank and the install appears to be high-quality all around.

I recently used Tier One Garage Door Service and had a great experience. The technician arrived on…read moretime, was professional, and explained everything clearly before starting the work. The repair was completed quickly, and the garage door is now operating smoothly and quietly. Their pricing was fair, and the overall service exceeded my expectations. I highly recommend Tier One Garage Door Service to anyone looking for reliable and honest garage door repair in the Austin area. Thank you for the excellent service!

Yamil did an absolutely quality job for us. He reviewed in detail the several approaches he could…read moretake to repair rotted fascia boards and quoted reasonable prices for each. His work was exacting and he paid close attention to detail insuring the job was completed correctly. If needed again we'll hire him in a heartbeat and recommend his services without reservation.

The final cost matched the initial estimate. The painting and repairs were completed according to…read morethe original agreement. The work is clean and was finished on schedule. No additional charges were added

Brent C. was very fast and communicated well. He treated for mosquitoes and wasps…read more He even swung back by later to knock out a nest that had been well hidden from sight in a light fixture. Thanks!

I'm trying to understand why my experience is so different from these 5 star reviews…read more. After talking to a few pest companies, not only did they get the species of ants wrong (acrobat vs carpenter) which affects the bait being used, but they also can't get their story straight. I contacted them about an ant infestation inside my home. The technician who came out placed sugar bait inside to eliminate colony. He told me that an exterior treatment was not necessary at that time. I accepted that recommendation, due to potential exposure for my active dog. Months later, I called to follow up because the ant problem had not been resolved. I was then told the $216.50 treatment of simply adding sugar bait for the interior also included exterior treatment during the original visit. That was surprising because I was never told an exterior treatment had been done. When I asked where it had been applied, they did not give me a clear answer regarding the exterior. Paying for another treatment isn't the issue. If the ants require another visit, I'm happy to pay for it. My concern is that the explanation of what was actually done has changed. Now, they're saying I have to pay another $216 for their services again. Something just isn't adding up. If there's a reasonable explanation, I'd like to hear it. Based on the conflicting information, I have little confidence in their service.

Background: We have had rental properties for most of my life. Due to unforeseen circumstances we…read morenow reside at some of these rental properties. My father has been key to this endeavor as well as our family unit. We are not strangers to hiring help or contractors but after his strokes, the family dynamic is changing. Our problems started in 2019-2020 when my mother wanted to update the bathroom with a different toilet. During Covid, I was nervous about this project without advice from a plumber. My dad assured me that they had replaced many toilets in the past... (it's true. However this time dad was impaired with vision loss and cognitive issues). I couldn't tell what was wrong exactly but I was one who wanted to watch YT for advice and my parents grew annoyed at the thought. After the install, I knew problems were there when the toilet wasn't maintaining water... I was ignored. "You're not a plumber" was my mothers response every passing year... Eventually, the problems were too big to ignore. The flooring and toilet started to leak. The flooring was moldy, buckling and lifting. I was worried about costs. I was worried about my mom handling this project without my dad being in charge... the plumbing issues and potential leveling issues. Mom got several estimates. Our job requires 2 contractors. A plumber and a carpenter. They work independently from each other. This review is strictly for the carpenter/flooring. Steven has great communication skills and work ethic. At the time of this review he has 5 other stellar reviews and every single one of them has nuggets of truth that could apply to us as well. He pays attention to detail. He communicates effectively and if you are uncertain about an issue he shows up promptly, responds via phone or email in a timely manner and his rates are very reasonable! My review is lengthy so I will avoid making it too long. Bottom line if you need flooring installed by a reliable, trustworthy company in the New Braunfels / Canyon Lake area, consider this one. We were very impressed with the amount of work done in such little time. It was Steven & one assistant. Once they started work, they focused and worked hard. Flooring was removed, replaced, beams, baseboards... This was not a tiny job. They completed it in two days! I do have before, during and after photos but it's on mixed media right now. A misc. note: I initially did not want to get involved in my mother's project. It was a true test to see how this project would evolve. My mother failed miserably in this task. I was only able to feel comfortable enough to intervene because Steven is personable and easy to talk to. I'm a native Houstonian. I've worked in large companies with many different group leaders in my time ~ Steven is the definition of effective TEAM leadership.

I just built a house in Canyon Lake. Serene Flooring/Steven did a fantastic job on my floor. Could…read morenot be happier with the results and the professionalism and attention to detail that Steven gave to the project! One of the very few projects that came in on time and with my budget. Communication was flawless; Steven gave me a plan with dates and stuck to them.. a true gem in a midst of chaos that is working with contractors nowadays. I would use Serene Flooring again in a heartbeat and cannot recommend them enough.

Chris is great to work with. He handled all our questions well and Did a top notch job with…read moreexcellent craftsmanship and skill. We are very pleased and recommend him highly

In a word: Responsive! Chris and team were outstanding to work with. Very effective…read morecommunications. Clear and concise. Listened to what I wanted to accomplish and offered effective suggestions for how best to make it happen! Started the project with a group prayer not only for the project and his team but also for the health and welfare of my family! Not your typical start to a project. Chris and team worked effectively to demo an 800 sq ft deck and rebuild it along a similar footprint in a short 3 weeks. They took great care to treat the place like it was their own and left it cleaner than they found it! Highly recommend this group for great work at an honest price! Chris' dog Rambler was a gentle giant and onsite frequently during the project. He was sweet and friendly while constantly curious!

Quality work. Very pleased. Matched tile from 2 different directions beautifully. Would use again…read moreif I need more flooring work.

Wes and his crew are amazing! I called last minute, he showed up to give me a more than fair…read moreprice. Even had a break in the schedule amd work started 2hrs later. In under 3 days my yard (wish I had taken pre work photos) transformed from the dead forest to an open (completely cleaned up) area of trees that now show life, and room for new growth!! Can't promise he can always be available in 2hrs but I guarantee he will showw up give you the best price for the exceptional quality of work him and his crew provide. Wes is extremely knowledgeable and his crew is highly trained and works diligently and efficiently. Nicole

All went well! Did a great job. Very happy with them. I…read morebelieve they went beyond what we expected in doing a great job. Have used them more than once. Appreciate them!

Chris and Oscar cleaned our windows and power washed the garage, patio, driveway and sidewalk…read moreareas. I agree with another reviewer who said the team went above and beyond with we expected. They not only did a fantastic job, but they were punctual, courteous, paid attention to detail, and didn't rush. They deserve more than five stars. We haven't used Elefant before, but we will use them again and refer them to others.