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    James E Shadbolt, DPM

    3.4 (5 reviews)
    Open 9:00 am - 5:00 pm

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    Achilles Foot and Ankle - Richmond

    Achilles Foot and Ankle - Richmond

    3.5(4 reviews)
    2.4 mi

    I went there yesterday and was very pleased with the treatment I got. Both the PA and the nurse…read morewere knowledgeable and pleasant. Unfortunately, my good experience stopped there. The Rx that was prescribed was never called in to my pharmacy and 4 calls to the one number they publish has only given me a wandering path thru voice mail messages. No one has called me back. As I finished writing this, I tried to call one more time and, amazingly, got transferred to a doctor who listened to my plight, promised to investigate and, just as amazingly, another of their doctors called back and said my meds will be ready first thing tomorrow. If that happens, I'll change my rating to 4 stars,

    I made an appointment for diabetic and circulatory issue and had to wait 3 weeks despite offer of…read moresame day services . OK no problem showed up on time and was checked in after a half hour wait I checked to see if I had the wrong time "no" Continued to wait after the hour was up asked them to check and see how long it would be .I was informed that doctor never comes to this office. How would know that? I was given the appoiontment and directions but could go the the other location to see if they could fit me in. I declined. Just spent 45 minutes trying to make another appointment I was #2 in the Q until I was not and could go on line and make an appointment. My bet is the physicians think all runs smoothly but it is not and they never see the evals. No service no matter how good the practicionars might be in the office poor service and poor medical care.

    The Foot Center Patterson Avenue

    The Foot Center Patterson Avenue

    2.5(4 reviews)
    6.2 miWesthampton, Near West End

    I think that I like The Foot Center. I went to the office in Colonial Heights to get a second…read moreopinion. The doctor that I saw was named John Swangim. I also took my father to see John. My father loved John who removed corns/calluses from his feet. He experienced immediate relief and could walk without limping. John also suggested a larger width shoe for my dad to wear, special compression socks and the need to wear footwear in the house and suggested certain brands of shoes for my dad to wear. John printed out checklist for the shoes as well as providing a written list of stores in the Richmond area that carry these particular shoes. I had an extremely hard time finding those shoes because my dad's feet are so small. Eventually, I found a pair that fit and my Dad is very pleased. I went to John because I thought I had plantar warts. John took great care of me as well suggesting things that I could do to alleviate the pain caused by these calluses and corns on my feet and confirmed that I did not have plantar warts. He also suggested that I try out laser treatments for 6 weeks to determine if this treatment would help with the overall health of my feet due to walking on concrete floors at work and arthritis in my feet. I misunderstood the purpose of the laser treatment, thinking that it was some type of procedure done with laser to remove the roots of the calluses in the ball of my feet to stop the pain when I walk. I found the bedside manner of the technician, Mary, to be rather brusque and defensive. She took issue with my questions, concerns and statements by accusing me of saying that she was unqualified to do her job and opened the door so that she would have witnesses concerning my negative behavior toward. Her manner caused me great stress and I ended up in tears. It was a very stressful time for me. Of course, after I began crying she changed her tune quickly. After I went for the second appointment, I decided not to go anymore. My chiropractor provides the same services and is extremely kind and caring, always ready to answer my questions outside of the box. I am very knowledgeable about my body, my issues and how I respond to pain. I always ask many questions. It seemed to me that Mary had a nice, memorized script to explain the procedure that she provided, giving little opportunity to talk and discuss my out of box situation. She seemed irritated that I would interrupt her presentation by chiming in with questions for clarification. I learned nothing new from her and unfortunately, did not feel comfortable to speak very much for fear of offending her again. She was not interested in learning about my medical history. She just wanted to say what she had to say. When she made suggestions for items to purchase and exercises to do that would help improve the health of my feet, I asked for a printout or list of items recommended for purchase as well as instructions for the exercises being suggested, explicitly stating that I would not remember the item names and needed instructions for the exercises and I would need to do my research as I am always open to new ideas. Mary did not provide the requested items. The experience was stressful and I felt very rushed. It is unfortunate that Mary is the only technician who provides this laser treatment for the three locations of The Foot Center so I will have no opportunity to meet and work with another person.

    Just waited 30 minutes to see Podiatrist. When I walked into hallway to see what was going on told…read more"he just got in". I left as I had to go back to work. Waiting for an apology via phone call. Nobody apologized yet.

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    The Foot Center Patterson Avenue
    The Foot Center Patterson Avenue
    The Foot Center Patterson Avenue

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    WellcomeMD - Neal Carl, M.D.

    WellcomeMD

    5.0(3 reviews)
    1.6 mi

    My family and I have been patients of Dr. Carl's for several years. I cannot begin to express how…read moremuch of a valued member of our family he and his staff truly are! We have several members of our family with very specific health needs and Dr. Carl and his staff keep us up to date so we don't have to remember all of the details! They take care of it for you. Making appointments is as easy as can be. Prescription refills are always checked and evaluated and dispensed appropriately. Cathy is the lead nurse and she is always super organized and extremely helpful and communicative! Colleen is such a sweet and welcoming member of WellcomeMD. I always love seeing her face!:) Heidi is fabulous on the phone and great with communications. She gets the job done! But when it comes to your health, your relationship with your doctor, it's an intimate dynamic because it requires clarity and trust on the part of the doctor and patient. Dr. Carl is so relaxed that he puts his patients at ease immediately. He is thorough and goes through all of your blood panels with you one-on-one and makes excellent suggestions and also is complimentary if he feels that you are doing well. He will prescribe supplementation only if it is reflected as needed in your bloodwork. Personally, my blood pressure zooms up every time I go to the doctor. But with Dr. Carl, he brings it back to normal and puts me at ease. Obviously, my entire family and I are fans of WellcomeMD. I recommend Dr. Carl and Dr. Colfer to everyone I know! As an aside, we drive 1.5 hours each way, just to be a part of their practice. They are THAT good.

    This group is awesome! I decided that it was time to sign up with Wellcome given COVID-19, wanting…read moreto make sure I could access a doctor easily, and one that would be able to remember who I was because of smaller case loads. I highly recommend WellcomeMD. I see Dr. Colfer, but I know all the docs are great.

    James E Shadbolt, DPM - podiatrists - Updated May 2026

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