First time going to a foot doctor, didn't know what to expect…read more Went in and out, super easy and convenient. Everyone here is straight to the point but listens to your needs. Doctor answered all my questions and provided me lots of care options in addition to realistic expectations on my injury. Highly recommend and would come back!

Excellent care. Doctors are great! Each time I go service is impeccable. They are the bestread more

The doctor visited my sister at an assisted living facility. He diagnosed a foot problem as a…read moresevere ingrown toenail and the only way to treat any further was in his office. I received a second opinion from another podiatrist who explained there were no ingrown toenails, but instead was a foot fungus, and began treatment.

Dr. Earnest was wonderful! He took the time to hear all of my concerns and addressed each one of…read morethem. He explained thoroughly and provided solutions. Additionally the office team were great and made it to make an appointment and registration process was very smooth.

We were seen rather quickly which is a plus... love getting those early morning appts. The staff is…read morepretty friendly; taking my hubby's vitals, offering magazines, etc. The office was under construction last time we visited, and it was awkward getting received in the makeshift reception desk, but today the office was all put back together and looked very nice! Dr. Patel went over all his records thoroughly, and explained the X-rays to us in detail. The exam was informative and delivered with professionalism and concern. Hopefully my hubby will be back on his feet soon! His getting tired of wearing that boot!!

I was seen at the Gaskins Road office twice and had a good experience with the doctor and staff. I…read morepaid my $40 co-insuance fee prior to my leaving the office both times. My last appointment was in March, but I received a bill stating I had not paid my $40 co-pay in March. I called billing disputing the billing. As they requested, I sent a screenshot of my bank account showing the co-pay for both appointments. They never responded. I received a letter advising I have a debtors warrant filled against me. I have called billing repeatedly, requested the supervisor to call me and now they will not take my calls. If I need to go to court over this, I will expect compensation as i have proof of payments. If I were the doctors, I would have a complete audit performed on your billing department because I'm sure I'm not the only one who has been double billed. It's too bad. I liked the doctor and staff but will now need to find another office.

Some doctors are harder to get an appointment with than others, but their online appointment…read morebooking system makes it very easy to do it yourself. They'll even respond to texts pretty quickly. I ended up at the Glen Allen location and saw Dr. Shepherd within two days. Great "bedside manner" and easy to talk to. Her nurse was efficient and pleasant, as well. My only gripe would be that their new patient paperwork should be given in advance like most practices do these days. They called me back to be seen before I was even though page 3 of the stack of like 10 pages. A minor thing, but a timesaver.

Worst experience I've ever had with any type of medical practice. Dr. James Baldwin was anything…read morebut professional. I had a surgery done on my left foot and dr Baldwin was not attentive from the very start and couldn't have cared less about my recovery. My surgery was a absolute failure because of his incompetency. I am now seeing a new doctor who has stated to me that I'm not the first one that they are having to fix his work.

best staff and Dr Greenwood spends time with me, explains everything so you can understand. hard to…read morefind good Dr. and staff that cares

My dear doctor, Julie Greenwood, has taken such good care of me and my foot…read more I love the entire staff. Bonnie the office manager is so helpful and Nichol the receptionist is very knowledgeable and helpful.

I finally got up the courage to go in here to see what's going on with my feet. The Dr. Baldwin was…read moreawesome. I had a horrible time with their new system on the kiosk check ins, and they explained today was their second day using them. It has not been a smooth transition by a long shot. I sat in the waiting room for over an hour not knowing I had to go to pay a co pay first. Needless to say, when I finally got in the back, Dr. Baldwin and his assistant were awesome and apologetic of the wait which I appreciated. He explained everything to me, my options, and I felt comfortable with my decision. I highly recommend him and his team.

Dr Iscardi and her staff are highly professional, attentive and caring. She is very knowledgeable…read moreand communicates well. The facility is new and appears to have the most current treatment machines. We highly recommend them. Joan and Rick Rose 10/ 09/23

I brought my husband to Achilles Foot and Ankle because it seemed like a reputable company that…read morecared about its patients, but it seems like that is not correct. The podiatrist we saw was great. They took X-rays of his feet and the doc talked us into a custom orthotic called "the gauntlet". He has a fracture in his foot and this was described as the best option for his foot. The only other option described was surgical fusion of the bones in his foot and ankle, with one year being out of work. The brace was described as being thin, carbon fiber and lightweight, where it would fit in his shoes without issue and would just keep his ankle from moving and his foot from rolling due to flat feet. I had to pay $800 up front for the brace to be ordered and it took from his initial appointment on 4/30 until today (6/8) for it to come in. We were excited and hopeful, until we saw the brace. The brace that was described as thin and lightweight didn't even fit inside his shoe. His foot moved a ridiculous amount inside the brace and in several spots did not even touch the brace. The tech who was initially putting the brace on even said that it didn't appear to support the foot/ankle at all, and she was right. The second tech came in and put his sock on with the brace over it, then tried to force the brace down into his shoe, causing the part of the shoe around the back of the foot to become misshaped and tired the shoe like it would do something. The physicians assistant finally came in and basically said they could take more measurements and send it back to the manufacturer and they could modify it and it might make improvements. When we asked for a refund, there PA said that they could refund it but she had to get the person from the front desk to complete the refund. Then the "owner" of the business came in and said they will not refund any custom orthotics. He has a masters degree in business but no knowledge of podiatry, orthotics or anything else. He is simply a money man. He showed us a document that my husband electronically signed before he ever saw anyone that states "Custom orthotics are tailored to meet individual needs; custom items such as orthotics or custom braces are non-returnable, non-refundable." This was not reviewed at the time the brace was ordered, only prior to checking in to see anyone. He also refused to let us see the podiatrist that sold us the brace. When the PA came back in again to re-measure his foot for the brace they ordered that did not work, she informed us that it would be a $50 Copay for each and every visit, even if the measurements they took this time didn't work either. At this point, we cut our losses and left the office. Please don't make the same mistake we made. Get a second opinion and stay away from this business. It should have told us a lot when there are no pictures in the rooms and there cabinet is a tool box to hold supplies.

Ms Lee is awesome! Her medical skills are great. Her bedside manner is the best. I am always…read moreuplifted when I visit. All around excellent.

This is the best foot doctor in the RVA area. Hes a sweet smart knowledgeable NYer and just a…read morelovely man in general. I wish I could go visit him everyday, not with feet problems but just to say hi. He treated me for plantar fascitis with x-rays, exam of my foot and then gave me arch supports for my shoes and a splint for my foot to sleep in or rest in while watching tv to keep my foot at a 90 degree angle. Doesn't hurt when I wake up in the morning anymore. Thanks Doc you're the best. I'd recommend him to anyone.

Dr. Greenberg is a pleasure to see when you have a foot issue. He is an attentive listener, a…read morecaring and gentle practitioner and a skilled professional.