Dr. Appel was nice. He explained options, medications, possible side effects in a non condescending way. The temporary staff member at the front was indifferent. I know their temporary status because they shared that tidbit while disconnecting from a personal call while checking me in. I was checked in and quickly called back only to wait forty minutes in a very cold. When Dr. Appel entered the exam room, he noted the cold temperature. He shared the AC may have been left on due to the weirdly high temperatures (75° and up) we had at the end of December. He explained it and quickly left to resolve it. Outside of the waiting time (which seems to be acceptable - because dermatologists are in such high demand), this was a great interaction with Dr. Appel. The one thing I appreciated during the pandemic was timing improvement; medical offices did not double book. They gave more time between patients. People checked in from their cars and went into their appointments.
I had to drive 45 minutes for this appointment. I had to take sick leave and leave early for this initial appointment. After waiting, forty-five minutes past my scheduled appointment time. As it would have taken another 45 minutes to get back to work. Almost three hours would have been wasted. I do appreciate Dr. Appel's knowledge and rapport. I just wish patient time also valued. read more