Absolutely the worst Jamba! The young lady cashier was nice and attentive... but her manager wasn't nice nor professional. Then lastly my smoothies were the worst. Didn't taste anything like I ordered but I was so disgusted with the service from the head of staff that I didn't even go back to have them remake my smoothies. Maybe it was a bad day for them. read more

On 4/30/25 at 6:28 pm, I enter the store and notice the music was very loud. There was a short Latina girl at the register and she didn't even acknowledge me. I walk up and waited for her to finished a drink she was making. I ask her I wanted a gift card and she was having trouble with the POS register. This black girl (Alicia P.)came to help her and took over the register and the Latina girl continued to make the drinks. I told her I wanted a $20 gift card. And she said ok. She rang me up and complete my purchase. When she handed my receipt I notice she charge me $40. I told her I didn't ask for this and would like you to correct this. She said "oh my sorry I thought you said 40?" And I said no I said $20. (If the music wasn't that loud I wouldn't be having this problem.) I told her to undo the whole transaction and give me the correct amount. At the point she was punching alot of buttons fast and told me to grab a different card and she can split the transaction. I told her whatever works best for you. But I knew something didn't feel right. She kept my original receipt of $40 and gave me my new one. And she told me that I should receive a $20 credit in my bank account within 3 business days. I left and days passed and I never received my money back in my checking account. I follow up on the 5th day and walk-in again and spoke with Francine. I told her what happen and she ask for my original receipt of $40 dollars and I told no she took my receipt. I left her my information to tell the manager and to follow up with me. Days passed and no contact. I would never come here again and the customer of the two girls is not professional. And she stole from me. This is not cool money is money. read more

Jamba - Gift Card - Juice Bars & Smoothies Near Me - Los Angeles, California

If I could, I would leave 0 stars. The two young ladies working the front saw me walk in and proceeded to ignore me. They literally went on about whatever gossip they had going on. There's no reason why I, as a customer, should know your workplace drama. read more

Staff are patient, friendly and knowledgeable, when you're not sure what you would like, this establishment is always clean and from my perspective always stocked. read more

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This is the worst Jamba Juice I have been to in my entire life. I initially wanted Robuck's , but you know they don't have locations in the hood. Anyhoo, I thought Jamba will do. I am 8mos preggers and I am attending USC. I wanted something healthy to start my day. I walk in a young, dark haired lady greets me and rakes my order.I order the Acai Primo bowl and she asks if coconut flakes are ok. Obviously, she was unaware of the menu because that bowl does not come with coconut flakes. I politely informed her and she continued and made the bowl. She made the bowl quickly to my surprise. I was happy because now I could head off to my 10am class. I could not wait to stick my spoon into the layers of fresh fruit, granola, and smoothie. Unfortunately, with my first bite I aas greeted with an ice cold blueberry and a strawberry so frozen I had to suck on it like a peppermint to melt it. I thought it was maybe that first bite. Two bites later...same thing. The bananas were the only fresh fruit. I made the recision to turn around because this bowl was $10.99 plus tax(ridiculous). when I came back I went to the pick up window side and I was met by a rude fair skinned woman with red braids and tatoos. Her demeanor screamed miserable on the job. She did not greet me. I said hello and she spoke and went back to making smoothies like she did not see me. read more

Jamba - Front of building. - Juice Bars & Smoothies Near Me - Los Angeles, California

I called twice they dnt answer, calling to tell the manager about my cold uncooked raw food. They serve my little kid undercooked raw cold very cold impossible sandwich. Careful while buying here. read more

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The team is extremely knowledgeable and helpful and the service quality is truly outstanding I highly recommend this location!

Honestly this is the worst jamba EVER. they are hella rude and the lady here had a bad attitude she's all leaning on the counter with her hand on her face like she's bored rolling her eyes. what kind of customer service is that. Need to work in private and not in a public scene because thats not how you treat people that's spending their money that's just trifling. Do better baby. read more

Jamba - Juice Bars & Smoothies Near Me - Los Angeles, California

Worst service ever. Waited 25 minutes to be attended in front of cashier with pink hair. The dude who was working in the back with the colored hair was working slower than a turtle. I walked in the door at 3:55pm on 9/10/23 and there was only 2 people in front of me in the line. Is now 4:25 and I have not gotten my drink. Who ever is managing this store needs to step their management skills and hire people who actually wanna work. The lady with pink hair was moving super fast. But the guy was ruining everything. read more

Worst service at a jamba juice it was just people who didn't want to do their job. They didn't have ginger shots, they had sandwiches on display but said they don't have any. It took 20 minutes to get a medium drink when i was the only person in the store. I had to go up to the employee and ask for my smoothie to be made. Employee's also have attitude when i asked for it. The drink itself is what you'd expect from a jamba juice just a normal drink but because of the service never going to this location again. read more

I have never been in a jamba juice as horrible as this one.. They have turned away 7 customers so far telling them that they backed up and not taking no more orders for another 20 min. Come on! Fr fr its too darn hot for this non sense. Not sure if the young lady with the scarf on her head is the manager or not but she really need look more presentable. Shouldn't no fast food, juice store anywhere should allow employees to wear scarves on their heads unless it's something behind it, medical condition, religious reasons, not because of bad hair day.. They way she is talking to the workers is ridiculous, who not doing nothing? Get over here and clean this area up.. Are you kidding me right now! @jamba juice please get it together.. read more

Jamba - The manager. That thing sticking up is a scarf, hair hanging all over the place.. - Juice Bars & Smoothies Near Me - Los Angeles, California

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Huge plaza with a lot going on and not all good things, hence the 4 stars. But other than location this Jamba Juice was above average. Went in the afternoon and there was no line and it was pretty quite minus the music on the speakers. I chose the almond butter bowl and it was delicious. My first time having it so I'm not sure if the base is supposed to be thin like it was but i prefer my bases to be thicker similar to Greek yogurt. The employees were fast and friendly and the fruit toppings were fresh. read more

Jamba - Almond Butter Bowl - Juice Bars & Smoothies Near Me - Los Angeles, California

S.O to Ruth for Great service tonight for my mobile order she made the Order with in minutes Which was also minutes from closing. Thank you so much read more

Jamba - Juice Bars & Smoothies Near Me - Los Angeles, California

Super friendly staff here. Made a peach drink for me and it was quite tasty. There wasn't much of a wait and again, super friendly staff. Even gave me some suggestions on what's good for what I was requesting. I would definitely come back to this location. It's in a busy intersection and quite a busy parking lot but it was a good quick stop !! read more

Unfortunately this is the worse Jamba Juice that I've been to. I made the mistake of thinking that my mobile order would be ready close to the time that the app stated that it would be. I guess if you consider half an hour after the committed time that my smoothies would be ready as close enough then I guess that the service delivered against that goal. The smoothies were at least made to the right flavor though I doubt that they had the boost that I ordered. read more

This jamba juice always makes good drinks, but the music was way too loud in the store me and the cashier could barely hear each other

Walked in at 7:30 pm (they close at 9 pm) and tried to order a chunky strawberry bowl. Employee comes up to me and states they don't have the fruit to add as toppings and they only have the base for the bowl. I say that's fine, I'll add the toppings myself at home and then they say their system is offline so they can't take my card transaction. Very unfortunate and did not attempt to accommodate for the inconvenience. read more

Nasty service. The lil girl had an attitude. I was waiting for my açaí bowl my back was turned away from the counter and the lil girl never called out the bowl name my name didn't say ready or nothing. Then half way through my bowl it was a strand of hair. Very disgusting place. Disgusting service. But what did I expect going to a Jamba Juice in LA. TERRRRRRRIBLE read more

Definitely pleased with the exceptional customer service De'mandre gave me today. He shows leadership skills and has an outstanding personality. I say it's time for that shift lead promotion. read more

I loathe coming to this location but it's the closest one to my home so I come here out of convenience. Today makes the second time where I've waited 10+ minutes for a mobile order when I arrive we'll after the "order ready by" time. Today I waited 15 minutes because apparently my order was given to someone else... no biggie, but communicate that or at least apologize for the inconvenience. I had to overhear their conversation as I'm sitting there expecting my order. I shouldn't place an order at 12:05 and leaving the store at 12:35pm. I'd be less irritated if they had the decency to apologize for that. It takes them 10 years to acknowledge you while you wait at the window to pick up mobile orders. I completely understand being busy and handling orders which is why I don't intrude and interrupt but apparently that's what I need to do to not be left standing there 5 minutes before being acknowledged. I wish they would do better. It makes the drive across town to the Ladera Center not seem half bad. At least my order is ready when I get there and they acknowledge you when you come to the pick up window. Not to add that I seen multiple people walk out because they weren't acknowledged while employees are in the back. I would've walked out to if I didn't already prepaid through the app. read more

This location manages to either hire the slowest staff imaginable or they just suck at training. They are robots that can only do one thing at a time. Jesus Christ ! The amount of time wasted here is insane. read more

Great place, great service The girls were really nice and understanding about my order. Ordered a ginger shot and smoothie; wait was not that long :) read more

If I'm going to be real, this place needs better management. Its bad manager after another. I forgot when I went in but I was waiting at the register while the manager was taking out money I believe. She was on the phone the whole time (it didn't seem like an important conversation) and then proceeded to tell one of the workers there to take my order when she was already at the register! The 2 workers were busy which made me wait a little longer to get my order taken! Lazy. read more

I have a tendency to be a very picky with my order wanting things done a certain way. The staff here are awesome, attentive, and super helpful. Shout out to Louis, Dayline, and Davonte for saving the day. I unfortunately forgot to come prepared the only had a large bill but these guys take care of that foam quick. read more

Jamba - Juice Bars & Smoothies Near Me - Los Angeles, California

Avoid this location at all cost. Do yourself a favor and don't let these workers ruin your day. The employees are extremely rude and do not know what customer service is. This is the closest Jamba Juice to my place but I refuse to come here. I always drive to the manhattan location as that location has the BEST customer service, they are fast, and not understaffed. I came here with a friend and we ordered açaí bowls. As one of the workers was working on my friends açaí bowl, my friend asked if the worker could please add honey to his bowl. She ignored him. He said "excuse me.." 3x and she said in a rude angry tone "I heard you", did not bother looking up at us and just went about her life. It would have been appreciated if she looked up at us or let us know she heard us in a more nice tone. She was extremely rude and made it seem like it was a huge inconvenience to add some honey in the açaí bowl. She wasted our time. She should have acknowledged a customer who is speaking to her if she heard him. Don't come here. read more

I hate to write this review because I'm so glad there is a Jamba juice off Western in South L.A...but DARN-iT! Each time I go in there, I am greeted by the looks of the angry workers. You know the kind that hate their jobs and are mad at you for wanting a smoothie? The angry man who made my drink was so angry that he turned my Kale smoothie into Guacamole. This place is truly magical! I had the worst smoothie known to man at this location. I don't think I can go back. Ladies and Gentlemen of Jamba Juice off Western.....Be better. PLEASE! Look at the reviews.....It's you! Change it, or quit your job. To the angry man-manager. Grow up! Why should we feel bad for wanting a smoothie? To my yelpers who have experienced the same lack luster service. Call Jamba juice corporate. Make them change this. We don't want this type of behavior in our community. Boooo Slauson Jamba Juice! read more

Jamba - How to you turn a fruity smoothie into Guacamole? With terrible attitudes, horrible customer service and anger. - Juice Bars & Smoothies Near Me - Los Angeles, California

Yes, after five check-ins, i have decided to lower my rating for this location. My patience has been worn thin. It started with check in number 4 but decided to give it another try seeing that my mom likes to order online from this location and have me pick it up. There is no order nor structure at this location. There is also too many VIP employees working there. I'll explain. You order and you stand to the side and wait. Part of your wait is orders being prepared for those who may have ordered online. Totally understandable, but it's not when someone random come into the store, walk behind the counter (NO MASK BY THE WAY!!) and blends something up and leave with it. But you're suppose to feel safe, while these employees are fixing your food? If it isn't that scenario, then you have an employee come from behind the counter, walk up to one of the customers who appears to waiting in line to order and ask what they want. Go back behind the counter, blend it up, give it to the customer and they both walk out. Mind you, you're still waiting on YOUR order. During visit number 4 i asked for my moms order and it was watery as if it wasn't put into the freezer until pick up. Also there were a group females walking in, wearing street clothes and walked behind the counter then walked back outside. The females employees have no customer service skills. The location on Century and Crenshaw has always been pleasing to me. I would only visit this one out of convenience. I rather suffer an inconvenience than to come here. Management needs to visit often. read more

This has to be the worst Jamba Juice I've ever gone to. They have terrible customer service, the workers have bad attitudes, and they don't wear gloves... just don't go. Go to another one. read more

Horrible service very rude they take forever!!!! They're busy looking at the menu learning how to make drinks they don't know what they're doing!!!! read more

Jamba - Juice Bars & Smoothies Near Me - Los Angeles, California

I walked in this morning 5/6/2019 at 8:32am an there were about 3 people total waiting inside. I was greeted by a young lady who asked me what drinks I wanted. I told her my order and she walked away to make the drinks. Montel W came up to the register and he was multitasking. I believe that he was training a young lady right next to him and assisting me at the same time. He was so police, friendly and quick. I sat down and 2 minutes later I was called. I thanked him and he said "don't even mention it, Thank you for coming in this morning " wow!!! Great service. Please hire more people like him. He's awesome!!! read more

Jamba - My receipt for today 5/6/2019 served my Montel W - Juice Bars & Smoothies Near Me - Los Angeles, California

Busy. It would help if they lower down the music to prevent their staff from lifting their mask every time they yell a customers name. Despite it being busy (only 1 cashier and two prepping) the staff members kept a positive vibe. Big kudos to them! read more

Only in So Central they don't sell smoothies with LP carbs go outside of it and they got what's up with that

This Jamba juice gave excellent customer service. Its not about how fast you can get the customer in and out...its about showing each customer their important and acknowledging them with welcoming vibes. Love this Jamba juice! read more

Worst smoothie ever. I wish I could get my money back. It was very watery and tasted like something was missing. I will not be back to this location. read more

Jamba - Razzmatazz - Juice Bars & Smoothies Near Me - Los Angeles, California

One of the worst locations. It's understandable that it gets overwhelming with online orders but yelling at the guests to "get out" instead of "can you please wait outside" would come a long way in hospitality. read more

They open at 9 a.m. and I stand in here at 9:35 a.m. on a beautiful Thursday morning. They have some how already managed to run out of oatmeal on top of the staff not being friendly. The cashier has serious RBF and no one seems to be happy. It's not my fault you're unhappy with your life. Do yourself a favor and don't let them get in the way of your day. I waited 15 min. For a nutty almond butter with only one order in front of me with the same. We both started to wonder if they were cooking it at this point. read more

Jamba - Watery citrus kick - Juice Bars & Smoothies Near Me - Los Angeles, California

I've been to this particular location numerous times. The smoothies are always made to perfection but I service is pretty sub-par. I've been in the mornings, weekends and evenings and almost every single time I've had to wait an excessive amount of time for my drink. The servers were always polite and helpful. I could never complain about their attitudes or dispositions. It was just the untimely manner of smoothie process that drove me crazy., I am overly excited that we finally got a Jamba Juice East of La Brea and hopefully other businesses will soon follow. I hope that upper management reads these comments and something is done concerning the slow smoothie making process. Nothing can kill a business faster than poor reviews and awful service. Good luck guys and I hope things will improve at this location. I had to stop coming here on my way to work because I was tired of always being late. read more

Terrible service, unorganized and unprofessional. The current employees working had no idea what was ordered and they kept having to ask people waiting for their orders what they had ordered. And when I had to remind them that my drink hadn't been made after 30 min of waiting they got upset that I reminded them after they had clearly forgotten. Never coming to this location again. Making Jamba juice look really bad read more

Tonight I got an açaí bowl and I also got a promenade smoothie. Let me tell you, both orders were supper watery. Both were made with no effort. Most of the time I get my bowls from here and turn out to be yummy and amazing and NOT WATERY ?! but tonight was absolutely tragic. read more

I live close to this location and I never have a problem. The staff is always nice and friendly. I read reviews on here complaining about the wait time, but you have to remember that it's not McDonald's. They're making your smoothie from scratch and sometimes it takes time to blend it right. I worked at Jamba Juice before so I get it. Keep it up! I will be back soon :) read more