Love the location of this Jamba Juice and the parking is super easy, which is definitely convenient. But the interior is not cozy at all and not really a decent place to sit and enjoy your drink. I ordered 3 smoothies and paid nearly $40, which felt pretty crazy for what it was. The bathroom was also dirty, and while the service was okay, nothing really stood out. Overall, the convenience is there, but the experience inside could really use improvement. read more

Have mostly ordered via the mobile app for pick up. Have had several acai bowls, which have been awesome, plenty of ingredients, and very fresh. I've also had a smoothie here (apple and greens), also very fresh and delicious, in par with other locations. The staff are always smiley, and very friendly. I've never had to wait when picking up my order. The store is clean and well lit, and there's plenty of parking in the surrounding parking lot. Will continue to use this location. read more

Jamba - Primo acai bowl - Juice Bars & Smoothies Near Me - Covington, Washington

Mango a go go is delish! Service was quick and they are friendly. Ambience is casual and open. Good place to just enjoy your smoothie. They offer so many choices. read more

See all

Second time buying anything from this location, and the second time I am disappointed with this location! Would give zero stars if it was an option. Ordered a blue sky spirulina bowl. Whoever made it sure made it wrong! This is not a blue sky spirulina! There is no spirulina or coconut flakes in this, and it is so runny it looks more like milk with hardly any fruit in it! Definitely not a $16 bowl ( plus the tip I paid driver). glad the delivery service took care of my refund, but still wanted to let people know that what I received is nothing compared to what I ordered! Guess I should start reading the reviews first. read more

Jamba - What my bowl was supposed to look like - Juice Bars & Smoothies Near Me - Covington, Washington

See all

Service was amazing! We had ordered through the kiosk but the manager was still attentive. They had went out their way to make small talk with us and other incoming guests while also offering samples of their other drinks. The atmosphere itself was also great and we definitely plan on coming back to this location in the future! read more

Jamba - Vanilla blue sky bowl & Açaí peanut butter + Nutella bowl. - Juice Bars & Smoothies Near Me - Covington, Washington

Yeah this is probably one of their most famous smoothies, the Orange Dream Machine. Wow. Amazing. read more

Jamba - Here's the front of the restaurant. - Juice Bars & Smoothies Near Me - Covington, Washington

Came in for a quick smoothie, there was no line and the staff were quick to make my drink. The space is pretty big and clean also the menu is pretty big so plenty of options for smoothies or shakes! read more

Jamba - White gummy or something, kinda chalky - Juice Bars & Smoothies Near Me - Covington, Washington

Pros: there was no line when we walked in, the staff was friendly, there was lots of choices on the menu, and the final product was very tasty even though I didn't get what I ordered. Cons: The floor was really dirty, there was nowhere to sit, my smoothie was wrong but I took it anyways because I didn't wanna wait for another one. Fruit is fruit right? They didn't offer to refund me either. And the price was quite high. read more

See all

Not the same as it use to be. As I was waiting to get a new phone I decided to hop over to check out Jamba as it's been about 10 years since I've been to one. I was foremost shocked at the prices as I was not expecting to pay almost 15 dollars for a shake. I was a bit disappointing to see that they cute corners and no longer use fresh fruit as I saw frozen everything being blended in my drink. The up sale game is real here as they ask you to buy about 10 things before they will give you your total. Probably will never be back but it is unfortunate that such a solid company has lowered their standards. read more

Walk in and use the kiosk to order and pay for it. The employee ask what I ordered and I told her pumpkin pie crunch and a pumpkin smash. Her response was we are out if pumpkin and 2% milk. No signs up anywhere saying they are out of anything!!! Then a refund is issued and it will be 2-3 business days till I get it. Will not be back there again. I have to wait for my money back because they can not put signs up to notify a customer they are out of a product before hand with a sign read more

Lotta Horchata Coffee drink, I added Collagen and a Banana. Very filling - Thur, Free upgrade. Perfect!, plus low calories. read more

Customer service needs to improve!! I walked in and forgot my mask young lady up front quickly reminded me about my mask. I stepped out to retrieve it and returned. That same young lady was making drinks for I assumed the two gentlemen waiting in the lobby. She never said someone will be with you or one moment so I stood there for 5-8 minutes when a gentleman came from the back. I asked for ginger shots and the young lady who was up front the entire time tells him they are out.... had she greeted me when I came back in the second time with my mask I could of got that information sooner. COVID related or.......? read more

My husband went in to get me a smoothie and I always ask for fresh OJ instead of the pre made one, it tastes better... They told him they couldn't do fresh OJ because they already cleaned the machine! They don't close for 2 more hours!!!!! I used to work at a jamba and even if someone asked for fresh OJ 10 minutes before closing we would have to make it... really disappointed. Not surprised to see that this jamba only has a few stars. read more

Just left here. Service was quick, but he could tell I was new and wasn't helpful at all. He tried explaining the açaí bowl and that was it. I didn't know about the rewards program until after I picked up my bowl and left. The bowl itself was great. Fruit was super fresh tasting. I wish service was better. I'd be back. read more

The worst Jamba experience my family an I had experienced. We definitely did not get our money's worth on our short lunch break, from cleaning out our recently deceased grandmother. We realize Covid is effecting everyone and we understand, that is no excuse to do poor job to paying customers. My is in full agreement, Jamba will not be get your hard earn money going forth. read more

Jamba - Half Chunky Strawberry bowl, paid full price! - Juice Bars & Smoothies Near Me - Covington, Washington

I LOVE Jamba Juice!! The fact that you can watch them make your smoothie sits well with me since Covid. Aloha pineapple is my favorite read more

Jamba - Aloha Pineapple Smoothie - Juice Bars & Smoothies Near Me - Covington, Washington

My boyfriend and I came to this location for the acai bowls. We got the same acai bowl but I asked for one without any bananas since I am allergic. While the employees were making the bowls, they seemed unsure and one of them complained to the other about adding too much fruit and how one of the bowls didn't want blueberries....I understand miscommunication but I was worried about having bananas in my bowl. Once we got our bowls, they looked completely different. My boyfriend has coconut flakes and mine had honey drizzled. His bowl was very sour and after taking a couple bites of mine, I tasted a chunk of banana but I wasn't sure. Eventually, I found another chunk of banana in my bowl and informed the employee that there were bananas in mine. I just hope the employees can work better together and give out correct orders next time. read more

Could've made it faster myself. Never spent 45 minutes waiting for drinks when there was only 3 orders ahead of us.

Service was bad. They had me wait 20 min for one drink. The girl at the register was answering her cell phone while people were in line. Oh and they also gave me the wrong drink but I had waited so long that I just left. Get it together y'all. read more

Never like overly friendly but the place looks clean. Seems pricy for what it is. And like the coffee giant they never get a name right. Drinks are ok but just not a favorite go to read more

The service here is terrible! There was only 2 customers in the store and nobody in line and I still waited almost five minutes before they took my order. Not to mention they looked directly at me multiple times before helping me. There was 3 workers by the way. Then after taking my order. Which was an açaí bowl with extra honey. It took them 15+ minutes. More people came in after me and waited to have their orders taken and got their items before me. Then after being charged $1.00 for a little extra honey which they didn't even put on!! I get a bowl of mushy fruit. Won't be going back. If you want a good Jamba Juice this place is not it!!! Go anywhere else! read more

Jamba - All the fruit was mushy and I waited almost 20 minutes for it! - Juice Bars & Smoothies Near Me - Covington, Washington

This use to be favorite spot. First they took off the acai bowl I loved. I got over it then when I come or order they always mess up my order and want to be snappy about it. Yes I know the peanut butter is extra I paid for it. I'm not asking for anything free. Then my bowls always have something I didn't ask for like grass or the strawberry leafs in it. read more

Brand new store but filthy. Stopped in at 630 tonight to find the floor in lobby area littered with pieces of paper, napkins, and straw wrappers. A garbage can in the lobby was overflowing. I could see particles of food on the floor behind the counter, obviously visible to the public. Bathrooms were gross and out of toilet paper. For a new store I am surprised. Smoothies were excellent as usual. read more

Waited about 10 minutes, thats fine, for a rude assuming manager, to tell me they didn't have the juice for my smoothie. Need some work on your customer service skills. Won't be back to this location. I used to work at Jamba Juice and would never treat customers like that. read more

On nice sunny days a 3rd person needs to be working. The 2 girls are trying but they are in over their heads. The line is out the door!! Only come if you have time to wait!! read more

As far as Jamba Juice goes, this store is probably my least favorite. The last time I ordered, I received a smoothie that wasn't even blended all the way. I hate to my watermelon chunks with a fork. I usually receive not-all-the-way blended drinks, or very runny ones. The only reason they continue to receive my patronage is because this is the only smoothie place for miles. I did give it two stars, and that's because the store is always very clean and the employees are kind and understanding. read more

I like Jamba juice and this is no exception. It is in a great location to stop at before my drive home, but the lot in general is a little awkward and it can be hard to get out if you come at a high volume time. The staff have been super friendly every time. Never been to Jamba Juice? (Tries to restrain living under rock joke as surely if you're on Yelp you've visited before...) I always recommend the Strawberry surfrider if you're looking for a smoothie with a little zing or a peanut butter moo'd for a sweet treat. One free boost and lots of healthy choices if that's your thing (plenty of choices if it's not too). I also love that they have steel cut oatmeal now! read more

Nothing but good 'bout my experience in this Jamba Juice. Couldn't remember the name of the one my aunt had recommended, aske the gal at the counter and she very kindly suggested the Razzmatazz. The small looked too small for my appetite so I got the medium, and boy was it plentiful! So tasty, filling but not heavy, smooth consistency and awesome flavor. I really dig Jamba Juice as a chain and this was a nice establishment. The Razzmatazz does have a tartness(which I LOVE) so if you can't handle a twang, then maybe go for something milder. I WANT ANOTHER SMOOTHIE read more

I walked in and the worker was rude right away. His tone to everyone inside the building was not kind. Made me feel super unwelcome the way treating people so I ended up leaving taking my business elsewhere. read more

Pulled up on Friday at 7:30pm and walked to the door and one guy ran to lock the doors from inside before we can reach the door. Yelp says it's open until 9pm & the open signs were still on, wasn't sure what was going on but I'm just going to leave my rating here.. I'm just going to assume they close at 7pm. read more

Love the mango smoothie soo delicious! ! Love getting a drink from hear every time. The veggie and fruit ones are awesome and super delicious. Nice atmosphere and friendly people. Very quick aervice. Never disappointed. read more

Jamba - Acai primo without banana and blueberries. (Apparently they ran out) - Juice Bars & Smoothies Near Me - Covington, Washington

Twice this Jamba Juice has made my acai primo bowl more of a slushy than a smoothie. Makes it hard to eat and not nearly as tasty :( read more

Jamba - 2nd time this Jamba Juice has made my acai primo bowl more like a slushy than a smoothie. Very disappointed since I always take it to go :( - Juice Bars & Smoothies Near Me - Covington, Washington

Horrible! I usually praise and recommend Jamba Juice but this Covington location is ALWAYS out of products. Last week they were out of bananas. So I went in late this week and they were out of sorbet and bananas still. Hmmm, seems like the manager needs to do better inventory. Almost all their smoothies have bananas and sorbet. Get with it Covington location! read more

Came in on a late Sunday morning and two people were working, with two people that had ordered and were waiting for their smoothies. It took about 5 minutes for them to take my order and another 10 minutes to make my smoothie. I've never experienced such slow service at Jamba in my 13+ years of frequenting them. One person seemed to be pulling double duty on register and making smoothies while the second person just walked around aimlessly. Very annoying that it would take so long - definitely an opportunity in them retraining the staff to follow the processes that seem to work so efficiently in other locations. Good news is the smoothie tasted fantastic! I got my usual - the Caribbean passion smoothie. read more

I've been into this location a few times, and they usually are pretty quick, efficient, and friendly. However, today wasn't the case. I went in today at 4:10pm 4/15/2017 with a group of three in front of me. No big deal. She finishes making a couple smoothies and takes their order. At this point in time, the line is starting to build. I notice that there were only two people working at the time. A woman with buzzed hair and a man with a green shirt. The man looked like he didn't know what he was doing and the other was trying to make up for his slacking. The woman takes the order of the entire line, (about ten people.) She relatively quickly makes the snoothies for the group of three in front of me. I only wanted one smoothie, one medium sized smoothie. Right before mine, another group of four walks in. Instead of making one medium smoothie, she takes their order! The man was just doing dishes, not helping his smoothie partner at all! He could have taken their orders and let her make the smoothies. At this time, there's about 11 people waiting for smoothies, including me. Another person walked in, then left within two minutes because no one greeted him or acknowledged his existence. I should have just walked out while I could. Again, the man is STILL doing dishes while the woman with no customer service is trying to hold down the line. In the end, it took 20 minutes to get my smoothie. 20 minutes. She gave me a large instead because of the wait but that doesn't make the situation any better. I also couldn't find out who was in charge. She needed his credentials but he looked lost at the smoothie station. read more

One girl was working up front from what I could see. It was a bit busy. She was working really hard to get the smoothies out as fast as she could. Then I had heard from the back yelling. It was a woman's voice yelling "do you need help?" And from what I could tell there was cameras. I think it is common sense to get up and help your staff if you can see that there is many customers coming in. The girl up front became frustrated in what the person in back said. No one needs to ask for help when it gets busy. That girl should have gotten her ass up and help the poor girl. It a shame that there are lazy people like that. That girl that was on the front line I think her name was Dejha she deserves a raise. read more

Great place for a quick stop. Everyone is always so friendly here, good smiles and great smoothies. Join their club to save on boosts etc. I like the variety of smoothies they offer, makes it easy to find something new to try. Great location too, right across from the gym!! read more

I bought a reusable cup being told that if I leave it in my car and bring it in for my next use that they'll clean it out for me. Yeah that's not true. One of the girls literally saw it was dirty and needed to be cleaned out, and put my new smoothy into the dirty up and let me leave. Horrible horrible customer service. read more

Ordered two Jamba Juices - two of the same one. The guy making it used two blenders, blended it a little. When we got home a quarter of all drinks had ice chunks! Why not use one blender for both drinks (common sense and speeds up time) and how did we have chunks. I can't imagine making a Jamba Juice is like rocket science! read more

I get the same drink everywhere. It's a custom drink from there special menu. Everywhere I go they can make the order and charge me correctly but here every time it's an issue and this time they charge me $8 for a small drink. Instead of replacing the item she charge me for the Caribbean passion drink then added extra charge for each additional item. I didn't keep anything from the Caribbean passion. Seriously why am I being charge for the things that aren't in there but you will charge me extra. Bad customer service and this was the manager. read more