They should be ashamed for the way they treat their patients. Jagdish being a fine doctor does not at all excuse the way his office staff chooses to conduct his business. They ordered an MRI for my wife, made her wait 2 months for the results, then rescheduled the follow up (without notifying her) for 3 months later! A 5 month wait for MRI results?!
We still have not discussed her results with the doctor yet. So, our copay, and the cost of the MRI, was for nothing.
The wait times are LONG. And what's frustrating is that we saw 2 walk ins go ahead of us, one having missed their appointment the day before, and one just walking in off the street.
The staff is obstinate, unprofessional, and curt. Every step of the process is difficult (except paying a bill!). Heck, even simply obtaining medical records is a chore, which they nearly refused to do remotely. We had to push and push, and jump through a bunch of hoops, and pay $20 (still haven't received them!, I'll update how long that takes).
I would strongly encourage anyone considering this doctor to avoid him and his office at all costs. Go to ATL, or Birmingham. You'll likely spend as much time driving there as you would waiting in his office.
Seriously, he and his staff should be ashamed of themselves. read more