My husband has recently been diagnosed with metatstic prostate cancer and has alzheimers. This…read moreoffice, and I believe it was Dr Hubbard and his nurse Tracy were able to acccomodate his needs. and because of his high anxiety, were able to start him on a treatment plan that makes sense for us. Your empathy and consideration were tremendous. Thank you. Karen C

CAUTION! As per numerous posts from other patients for many…read moreyears. You cannot contact anyone in the practice. You must leave a message and then they will contact you back in 24 -48 hours, via their test portal! They do not call you and discuss your question, they just reply via a text through their "Klara" app. My wife had to be hospitalized because they did not respond to my many messages advising that they sent the wrong medication for her UTI. They took a urine sample on 4/29/2026. Tried to contact them every day and finally went down there and demanded to speak to a doctor on 5/7/2026. A nurse came out and said that Dr. Ganem was in a procedure and that he would call me after he got out to discuss my wife's medication. I stressed that I needed to talk to him that day as we needed a new medication prescribed as my wife was having severe complications with this uti and getting worse. The nurse assured me he would get back to me that day, "as he is good about returning calls", she said. He never got back to me and a nurse called around 9:30 am the next day, 5/8/2026, and suggested that I take my wife to the ER. I advised them to email me the lab results from the urine sample they took on 4/29/2026, immediately, as the hospital would need to see what the culture came back as, in order to treat. They did not send me the lab report, and the ER doctors tried calling 2 times to get those results and they had to leave a message also! They could not believe the incompetence in their communicating with doctors or patients, and they never got back to the ER doctors either!! My wife had to be hospitalized for 3 days and then had to go to in-house rehab for 2 weeks.

Wonderful care given and they spend so much time with you. I felt like I was seen and heard.read more

Marie at McKay urology was supposed to put in an order for a lab before my surgery. It's now…read moreFriday, I'm at labs and they're telling me the order was never put in. They've called the clinic. The surgeon needs the results Monday morning. I'm waiting!

The best physicians for children ! The ONLY practice we would consider . Very professional,…read morecompassionate, knowledgeable. All staff members are so kind and helpful

Dr. Perez and his staff are the A-Team! From booking to the assessment plan, they are friendly,…read morehelpful and responsive. My son and I really enjoyed our meeting with Dr. Perez. He listened to my concerns. He thoroughly examined my son. He didn't make me feel rushed at all when it came time to questions. Then he let me be a part of the assessment plan. I have high confidence that my son is in the best of hands. Even outside the clinic, Dr. Perez continues to be responsive, accessible, and reassuring. It is so hard to find a doctor like that. He is truly the best pediatric urologist, and we are so grateful for him and his team.