This is not a regular doctor's office, but part of the UBC students' training. About 10 doctors,…read moreone nurse (for pap exams), one dietician are here, to supervise the students. As a result, each appointment starts with the student coming in and asking about your symptoms. She may perform small exams as she fees fit, then go confer with your doctor. Then, they both come in and offer prescriptions or whatever is necessary. I like this because I get a thorough inspection and the student usually narrates what she is doing (feeling the lymph nodes, etc.). I happened to go twice a month apart, and the student was different. So, this setup is not for people who want to see one doctor quickly and get out. Apparently, they are funded by the government by how many patients are registered there, as opposed to the usual offices being reimbursed per patient visit. This is why they ask patients to always come to them, and not go to walk-in clinics. I have been able to book an appointment with my doctor the day I call. If he is not available, they offer an appointment with another one of the doctors. The official address lists it as on Oak St, but it is deep inside the hospital complex, so it's easier to get to from the parking lot entrance on Heather at 29th Ave. Follow the sidewalk on the north side. It's the building after the first crosswalk. Go up the ramp on the corner.

Wonderful family clinic that treats based on the current research. Dr. Marhin is always willing to…read moretake the extra time to answer all my questions and it is nice to have female residents to do my pap exams. My daughter is very comfortable and likes coming as well. Sometimes the exams take a bit longer because of the teaching setting, but as a plus I can always get in within a day or two to see a doctor, even if not my own another is on call on Saturdays. They are now located on Broadway at Willow and there is parking available on the roof.

I am so pleased that my daughter was referred to Dr. Farah Kassam for her acne treatment. Dr…read more Kassam was compassionate, kind and knowledgeable and my daughter is so much more confident now that her acne is gone.

I am so tired of this clinic and staffs ! Dr Kara Jansen…read more was extremely unprofessional, negligent and dismissive with me. Very hard to book an appointment with her , she is never available in person and if you book through phone call she will never call on time. Ive missed endless appointments waiting for her to call and even after complaining with staff nothing changed. There's no commitment. I ended up sick waiting for help that never came! Please be very careful with that person which in my opinion can never be treated as a doctor!!! Renata Rosino

-same day appts. -safe space for ALL women…read more-clothes 'wardrobe' for women in need -breakfast pastries for those who need 'em (on the day of my visit, could be standard fare) -haircuts -computer usage -phone usage -yoga & art classes (donations accepted) This collective is a true gem. Beyond the fact that one can access gratis medical visits--thanks, Canada!--this clinic is a 'clean, well-lighted' & welcoming space for women from all social strata. My visit with the RN began ten minutes after my 10.30 appt. time. The client just before me had left at about a quarter past the hour. Be prepared to wait a bit, I guess. Not used to not having to pay for every little thing regarding health care, I was compelled to make a financial donation after my visit as both a thank-you & a way to support what is a very necessary women's institution. When I inquired, I was told that the collective would gladly accept a donation of women's clothing. Preferring to make a monetary donation, I was sent to chat with the clinic's director. PayPal would be the way to go, if one is so inclined.

I've had the nurse practitioners here as my primary care for about a year now. I really appreciate…read morethem for several reasons: - it's easy to get an appointment on the same day - the appointments are scheduled in half hour chunks, so I never feel rushed - they are so kind and caring: they always tell me to come back if I have more problems, and work with me to get to the bottom of things. If you're a woman looking for a walk-in clinic in the area, I highly recommend them.

The latest awesome addition to Little Mountain Medical Clinic is Dr. Melissa Ng. My former g.p. is…read moreretiring and I was put on a replacement list where I had no idea what quality of a doctor I would attract. My medical history has become very complicated and I was worried that no doctor would want to take on my case. From the moment I entered their practice I felt an incredible calm wash over me. Calming music fills the waiting area. The front desk staff are absolutely lovely and always pleasant. There is no room full of people waiting to be seen because the appts. are scheduled to ten minutes each. This is a win/win for both patients being seen on time and for the doctors not stressed out because numerous patients are waiting! As for Dr. Melissa Ng she was so welcoming. Upon meeting her, I felt a huge sigh of relief that I was finally in competent hands. She immediately questioned whether I had my pneumonia and shingles vaccinations and sent off a prescription to my local pharmacy. Dr. Ng followed through on test requests that were supposed to have been ordered and had not been. She is sharp as a tack yet totally empathetic and non-judgemental. We are systematically going through my medical issues and I feel that I have my health back under control. Dr. Melissa Ng is my miracle.

I've really warmed up to Dr. Cindy Lee. At first I wasn't…read moresure because I was really fond of my retired family doctor. But Dr. Cindy Lee has proven she is gentle, knowledgeable, and very professional. I'm very lucky to have her. The only problem with this clinic is that it's very hard to make an appointment. With being such a great doctor, everyone is trying to get a piece of her time. her usual online booking availability is a week away, by then most normal colds and flus would've been gone. You can try calling, but their calling system isn't hooked up the right way and it just takes you do a voice messaging system. I haven't tried emailing yet, but it might work! You honestly just have to keep trying? Once you've made an appointment, Dr. Cindy Lee is really great at being on schedule and you won't even wait long! Also, all the staff at Little Medical Mountain is so nice and so sweet! They're always just smiles and really enjoy patients! Ps. Becky, I love you!

I was one of Dr's Su's first patients and she is the best. She saved my life last year when I was…read morediagnosed with a very aggressive form of Cancer. I am in remission today because of her. I am so lucky to have her as my primary physician!

Dr. Su had been my doctor for a long time, but she doesn't work often and you have to book your…read moreappointment in advance.

Sent an email to cmc.downsview@rogers.com. Unable to leave message on their telephone 416-631-7797…read morebecause you need an extension number that is not given to patients! Nice way to stop patients leaving messages of cancellation and other needed info. Need to cancel remaining 3 appointments for physio-therapy starting 27 July 2022. Awaiting a response to my email. Annoying customer service!!

Went in to get something for a wound that got infected. They open at 10am so waited in my car as…read moretoo lazy to wait outside. Quickly decided to go to the washroom and when I came out there were 2 people ahead of me, so figured I better wait in line before the line got even longer. When it finally opened the office staff pulled the files of existing clients so a bit choked that that pushed me down to #5 on the list. Surprisingly though people went in and came out pretty quickly so having 4 people ahead of me I only waited 15 min. Good/bad depends how you look at it. Good that I didn't have to wait too long, but bad that potentially it was all quick because the doctor didn't spend much time on the patients. I commented how quick it was and the doctor said it was mostly prescriptions like myself. I told him my problem and he prescribed a cream and I was out in less than 5 min! The cream worked well and I cleared the infection within a few days. The doctor was friendly and professional, so all is good.

Worst doctor ever. You should have seen the way he was outright impatient, rude and condescending…read moretoward my grandfather. He's verbally abusive to seniors. I liked his receptionist.

For a while Dr Ted was my family doctor. He took care of me and my father. Here are a couple of…read morehighlights of what you get. On one occasion, my father stubbed his toe and gave himself a nasty gash. He's diabetic, so this is something not to be taken lightly. When he saw the gash, he was visibly repulsed by it, so much so he couldn't even bring himself to touch my father's foot. He made me manipulate the foot so he could "examine" it at a distance. Couldn't even be bothered to put on latex gloves to have a look. Look, I get it. Callused, working-class feet are not the prettiest sight to look at. But my Father's feet were clean, and he was wearing fresh socks. I could look past the initial repulsion, but not the unwillingness to do his job like a professional and examine his feet proper. This brings me to myself. I went in to see Dr Ted about unusually low energy levels, and I had this weird tickle in the back of my throat. I'm not someone who likes to go to the doctor a lot. For better or worse, I have a suck-it-up buttercup personality. He asked about recent changes in my life and determined that it was just stress and nothing to worry about. He was on his way to scooting me out the door when I followed up by asking about the weird tickle in my throat. He acted like he was going to take a look, but really, all he did was shine a flashlight into my mouth for half a second and say you're fine. Flash-forward six months to a year later. The issues with energy levels are getting worse, especially when exercising. Turns out I have a hyperthyroid. It causes exercise intolerance, which is where the low energy comes from. One of the symptoms is a swollen thyroid gland. Guess where the thyroid gland is? Right around my throat. Though not immediately dangerous, my resting heart rate was 110 beats per minute. If exerted myself and pushed that too high, it could have led me to have a heart attack. And because of that lag in getting diagnosed, I had to be miserable for over a month while I got tested and diagnosed by a different doctor. For the most part, all I could do over that month was sit and think about how crappy I was feeling. Before this, I always thought I was a fighter and would fight to the bitter end no matter what I was faced with. But no, I got a small taste of what true suffering was, and now I understand my true limits are and why some would choose not to go on. Over the course of that month, I lost over twenty pounds of muscle. And it took me years to get back my strength and feel even close to normal.

His receptionist/office staff are incompetent. Called us to inform my mom had an appointment…read morebooked for a specific date which was not the case. Had I not questioned her, we would've made a trip for nothing. Also, office staff charged my mom extra payment in error and in the end, fortunately, we received reimbursement. Not happy with their service and will be going elsewhere. Another comment, i'd like to make is they seem to prey on the elderly and take advantage for another so -called eye issue now for my mom which they cannot prove is actually the case but only by assumption. Good riddance!!!

I want to thank Dr. Law for the amazing cataract surgery he has done to my eye…read more I am a 85 year old senior and have seen many eye doctors for the treatment of my cataract. I finally came to Dr. Law's office because my daughters found him to be one of the best doctors from their online research. I am so happy and fortunate that we found him. After my initial consultation, I was scheduled a surgery to take place within a few weeks. Due to some personal issues, I had to change the surgery from my right eye to the left. The office manager Angela went beyond the call of duty to re-order the lens and retain the original surgery date all within a few days of notice. A big thank you to Angela for her tireless effort in making this surgery possible and on time. With the new lens now, I am able to see better than ever before. A heartwarming thank you to Dr. Law for his expert and wonderful work done to my eye !