I can't recommend Zak with Lake Effect Phone Repair enough! My mom's phone fell in water and was…read moresubmerged for a while before it was found. The screen went black, but the phone was still working so we took it to a different recommended phone repair place in Grand Rapids. They looked at it for many hours and couldn't come up with a solution. I then heard about Lake Effect Phone Repair and dropped the phone off and within an hour, Zak knew exactly what the problem was and had it fixed. I will forever be going to him first when it comes to anything phone related!

Very quick and easy to set up an appointment. Super quick (an hour) for an iPhone 11 screen repair…read more Cheap pricing. Staff was extremely helpful and knowledgeable.

John did an exceptional job tuning my Yamaha grand piano, which had not been tuned for several…read moreyears. He arrived punctually, worked carefully and professionally, and charged a fair fee. I will definitely use his services again in the future. Thank you, John.

Excellent communication, as well as work and explanation. Had a concern with a gas smell from our…read morenew -ish stove, and he diagnosed the problem within 5 minutes. Simple repair (for him :)) and I would definitely call Henry again if/when I have any appliance issues. Highly recommend.

I called to make an appointment on Wednesday and Henry said that he would be to my house on…read moreThursday between 2:00 and 4:00 and that he would call or text when he was 20 minutes out. He never showed nor called.

Jeff is the best! Has been there for us many times, he's a total pro whose competence shows in…read moreeverything he does. And he really cares for his clients--always above and beyond.

Jeff did an amazing job and was extremely quick in fixing an issue I had with my grooming table…read morebefore the holiday rush at my business. He was also very friendly and helpful. I would highly recommend him and his services if ever needed!

Chris did an amazing job on a difficult tuning job for our very old and very out of tune piano. He…read morewas friendly, professional and adaptable. Chris went above and beyond and I will be happy to continue using him for future piano tuning!

Unbelievable experience and exceptional service from start to finish !!…read more I only wish I hadn't put off getting my ducts cleaned as long as I did . Part of the reason was dreading the search for a company I could trust, and then dealing with poor communication, bad service, or unprofessional people in my house. I found Paine Family Air Duct Cleaning on Google and sent a text right from the listing. They responded almost immediately. I gave them my name and address, and after a short back-and-forth we had the service scheduled for just over a week out. The day before, they sent a heads-up text confirming the appointment, along with what they needed from me -- moving furniture, making sure everything was accessible, clearing the driveway, etc. The morning of, Case texted about an hour ahead to let me know when he'd be arriving. He showed up exactly on time and was incredibly professional, polite, knowledgeable, and helpful. He got right to work and sent photo updates throughout. The whole job took a couple of hours. They accept cash, check, or credit card (small fee, as is normal). You'd be crazy to roll the dice on another company. Hiring these guys is a guarantee you'll get the exact same experience and service I did -- they're a small, locally owned family operation. Hands down one of the best experiences I've had with any home service company. If you're on the fence, let this be the reason you reach out, send them a text right now, and get your duct cleaning scheduled.

They did a good job. The vents are nice and clean and I don't smell any dust in the anymoreread more

Prompt, responsive, and made what i thought to be complicated seems simple - without making me feel…read morestupid. Great service!! Service which i had not been receiving from other companies I attempted to contact. So grateful and will refer folks to Will for sure.

Will was a great help! Super nice and knowledgeable! I highly recommend! Will was able to fix my…read moreproblem and was able to give future recommendations! We will definitely use Will again for future tech needs!

I have had Ron out to my house on 2 occasions. A year ago for my 2 years new dishwasher and this…read moreweek for my 3 years new washing machine. Both times he was quick to find the problem, explain and make the repair. With the dishwasher he was honest right up front and said repairs would be very costly and was talked thru what was the best solution. He didn't try and convince me to make repairs and waste money. Very honest and good at what he does. Will call them every time! I hope not to talk to them any time soon though!

My landlord hired this company to fix a broken burner on my stove. It was really frustrating…read moregetting someone to come out to do the repair. First, they tell you that you have to be available all day for them to come do the repair. I'm self-employed, so if I take a day off, I don't get paid at all for that day so this was incredibly frustrating. I also ended up having to be home multiple days for the repair to be done. They also did not notify me ahead of time when they were planning on coming the first time, so I just got a phone call while I was at work on Thursday telling me that they would be there in 20 minutes. I wasn't home (nor was I notified so that I could make arrangements to be home), so it had to be rescheduled. They told me that they would come out on Monday. I came home from a camping trip specifically for this repair just to be told on Monday that they did not have time to come do the repair. So I left my vacation for no reason and drove and hour to and from Muskegon for no reason. They rescheduled for Thursday and someone was coming out, but they did not have the right address on file so that was a hassle as well. Overall, the company seemed pretty disorganized and did not have great communication. I will say that the guy (Felix) who actually did the repair was great. He was friendly and understanding about my frustrations. He did the repair quickly, and cleaned parts of my stove that can't be cleaned unless it's taken apart. He did also explain that they recently changed software for their scheduling stuff, and that was part of why there were so many issues getting someone to come out to do the repair. While the situation was frustrating overall, I am hopeful that this was a one off and that they take steps to improve both communication and organization with scheduling. I do hope they gave my landlord a discount on the service though.