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    Jackson Street Laundry

    3.5 (4 reviews)
    Closed 8:00 am - 8:00 pm

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    3 years ago

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    3 years ago

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    15 years ago

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    9 years ago

    I absolutely love doing my laundry here, the owner is one of the kindest and most helpful people I've ever met.

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    Toorak Dry Cleaning

    Toorak Dry Cleaning

    (8 reviews)

    $$

    South Yarra

    This is the most unprofessional and unscrupulous dry cleaner I have ever had the misfortune of…read moredealing with. I brought in an old dressing gown to have a couple of holes patched up. The seamstress said she could trim part of the waist belt off to use as patches due to the length of the belt which I was ok with. The 1st red flag was that I was asked to pre-pay for the repairs. After going home later that night I decided that it wasn't worth repairing the garment, and decided to replace it instead. The next morning I intended to come into the shop to collect my garment, but was feeling unwell. As I live alone, I called the number on the receipt 14 times over the 3 days I was home sick trying to get them to cancel the work, but the phone kept ringing out which was the 2nd red flag. I finally felt well enough to come in 2 hours before the garment was supposed to be ready. The 3rd red flag was when I came in, the lady said the garment wasn't ready because "I was just about to go out and buy some fabric". I knew straight away she was lying to cover for the fact she was behind and hadn't bothered to call me to notify me. In any case, that saved me potentially having to file a claim with VCAT to get (part) of my money back. Then I found out the women threw away the expensive bag I brought the garment in with. That upset me as my late mother gave me that bag and it had a lot of sentimental value to me. She then tried to gaslight me and say that if it meant that much to me I would have brought it home (I hadn't). I'm not being racist, but it's amazing how Chinese people can lie straight faced to you. That rattled me and I left the shop without asking for my refund. When I remembered and came back in 15 minutes later, the women played dumb and pretended she'd forgotten as well. That was the 4th red flag. This is the shiftiest business i've dealt with in a long time. 1 star is too generous. It this site allowed a 0 rating, that's what I would have given.

    Do not let the shopfront deter you, the services is impeccable, staff are friendly and they take…read morecare with your garments without the high end price tag. Close to transport, coffee shops for drop off as why not grab a coffee nearby with what you save. Lets hope when the building gets acquired for development they move close by. I love getting my suit and shirts done here and continue on my tam journey to the office.

    Jackson Street Laundry - dryclean - Updated May 2026

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