Appointment time was 9:40 told all rooms full no idea how long it would be. Given more paper work…read moreto fill out at 9:55. Waiting room full staff had no idea what they were doing. recommend going to a different vet.

I'm so disappointed in my visit to ideal vet clinic in oak ridge. I was overcharged by 500 dollars…read moreand no one said a thing. I guess it's standard practice there. It will take me months to recover financially from my visit.

Money hungry vets. Be prepared to overpay for everything. Also, they recently changed their policy…read moreon prescriptions - they won't approve them for some of the major suppliers and force you to purchase thru their store at a higher price. The reason they switched wasn't out of love for your animals or to make medications more easily accessible, quite the oppositein fact, they did it to make more money while at the same time inconveniencing you. Additionally, I think they may have been breaking the law thru unethical sales and marketing tactics. Hardin Valley was basically intercepting orders you place with Chewy, and trying to force you into purchasing them from their new online store. This is not good.

We take our dog and cat here. My dog is a bit of a problem child. They treat him with much care and…read morelove. I highly recommend this vet. We have never had anything, but great care and advice from them.

They used to be good. Now we seem to only spend a great deal more money for no positive help for…read moreour animals. The staff are nice but the vets seem to be phoning it in, at best these days. Also, for some reason we have an incredibly hard time getting through to them on the phone. We're going to request records and take our pets elsewhere bc all we get with this practice is shrugs and loss.

I have known Dr. Paul 30 plus years and always take my fur family members to him. He is…read moreknowledgeable and very caring with my pets. I highly recommend he and his staff at McArthur Animal Hospital.

Everyone there has been simply amazing. We recently had to euthanize our little cat after a battle…read morewith cancer and the support and loving care she received was incomparable. We ended up laughing through tears as Dr. Sam and Sierra worked to end her suffering and their genuine shared sorrow and compassion was deeply touching. Dr. Chris worked so hard to care for Bat and we are deeply grateful to everyone there. Thank you. We can't recommend this group highly enough. Your pet will be professionally and skillfully cared for by people who truly care and go the extra mile on their behalf. This was my son's first cat and they were so sensitive and patient with our fears, grief and worry.

So far, so good. We were looking for a new vet for our very old cat (18 yrs) and were able to make…read morean appointment pretty promptly. The paperwork was very short and painless upon arrival. It is clear that he is reaching the end of his 9th life and will be our first pet to pass on. We wanted to know how to make him most comfortable in his final days, which ORVH was fairly understanding of and gave some good tips. The vet did, however, try to push an abundance of pricey testing on us. If his health deterioration were a mystery and kitty was not the crypt keeper of cats, age-wise, we would jump at testing. I said several times that I was looking for comfort tips and steps for after he passes (or shows further deterioration or pain). The vet tech assisting him was super sweet and understanding and every staff member was very gentle with Binks the cat. The cost for a routine visit was about $75 (no pet insurance), which is comparable to where we have gone before.

Amazing experience. We adopted a healthy, smart, handsome Italian Greyhound puppy. He brought so…read moremuch happiness, joy, laughter and love into our family. Mr. Charles, the owner, he's amazing. He's keeping the place clean and the puppies are well-cared for. Thank you very much!

It's taken me a while and several visits to write this review, so I feel I have a good grasp on the…read morecare. My background is in Vet Med - I've been a licensed Vet Tech for 30+ years, working in specialty medicine and academia. So I know the questions to ask, and I did A LOT of research before landing on VVet. I had just moved to the area and knew no one!! They came recommended to me when I started researching and asking other colleagues, "Who do you know in the Knoxville area that is at a great general practice?" This clinic came up a few times, and a few names were dropped. So I read up on the doctors' names given and chose Dr. Dugan. I've had all three of my pets seen there. The first was my soul dog, Ember, who had CKD (chronic kidney disease). She was the reason I needed to find a practice ASAP when I arrived here. She required monthly evaluations and more frequent ones at the end. Dr. Dugan was patient with me, the high detail very stressed Moma. She and her team did almost everything in the room with me. She was gentle with my kids, got down on the ground to ease their anxiety, and gave me time for all my many questions. Her assistants were also gentle and nice. When the worst day of my life came, I wanted to spend the day with my girl and schedule the euthanasia at the end of the day. I was told she unfortunately wouldn't be available at that time, but another doctor could fit me in that evening. I, of course, had to accept that fact because I wanted that time with her that day, but knew it couldn't wait over the weekend. But when I arrived, she and her assistant had made themselves available. Knowing my girl wouldn't have to see an unfamiliar face meant the world to me. They were both kind and compassionate and were willing to accommodate my requests of not coming into the clinic to perform the euthanasia, so we could stay outside in a familiar setting my dog loved (in the car). It was raining, and they still did it!! This is a 5-star service! Since then, my boys (cat and dog) have both needed some care, and each time the service has been great! I had to use Dr. Morrison for one urgent visit, and she, too, was patient and caring with my pup. I'm glad they were recommended to me for general care.

We had a great experience there. We took 2 kittens that we adopted to be neutered. We were…read moreanxious. When we checked in. The staff already had their information on labels for the procedures our little ones were to have done. We were quickly checked in. Everyone was very pleasant and kind. Our kittens are recovering nicely. Would recommend this place.

Planned Pet-Hood has an outstanding staff! From the front desk to the vets and vet techs who…read moreperform spaying, injections, and heartworm testing, you know these people care about our pets. The facility was recommended by a friend 14 years ago when our first TN pet, our sheepadoodle, Willow, needed vaccines and spaying. Willow went there for all her vaccines for the 11 years she was with us. Now our shelter dog (of unknown lineage) is a yearly patron for all her vaccines. Please, if you can, leave a donation of any amount so they can continue to provide these services.

They saved my girl, she was in an adesonian crisis and the ER took their sweet time trying to…read more"figure it out". The team at BUTLER figured it out quickly and treated our girl swiftly! We highly recommend this vet if you like a no nonsense approach to your pups care. No fluff no Bs, just down to it with care and expertise!

We come see Dr Mike for all our puppy health checks and also come here for any spay/neuters we need.read more

Got Sammy his rabies shot as we moved to the area. Attentive. Friendly. Smart business as dog…read morewaiting area is to the left and cat waiting area is to the right once inside. Multiple Veterinarians available to help.

Friendly - treated pet With care - very thorough and…read moreexplained everything in detail - from his condition to medication and proper care.

I've been taking my dogs here for several years. Always friendly and take good care of my girls.read more

DR Kara and her staff are the best veterinarian's I have ever used. I used Dr Walker when I lived…read morehere years ago so when I came back to LC I went to his old office and met Dr Kara. I wouldn't use anyone else. Plus the staff all love what they do and make my Winnie be calm when he is there. Thank you all for loving on all of our animals!!