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    Jackson Pediatric Dentistry

    3.0 (2 reviews)
    Closed • 8:00 am - 5:00 pm

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    8 years ago

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    6 years ago

    Missed an appointment, due to not being able to take off from work. Not they won't see my child at all. Things happen.

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    Rock Hill Pediatric Dentistry - Dental office

    Rock Hill Pediatric Dentistry

    1.4(10 reviews)
    2.1 mi

    This place is so unprofessional!!! The doctor literally told us he already had enough patients when…read morewe had been going there for years and the assistant was so rude. My son said the assistant was so rough with him and her hands smelled really bad even with gloves on. Smoke another cigarette.

    Today I had the most embarrassing and unprofessional experience with this dentistry. The front…read moredesk receptionist Shannon was very rude, loud and questioned me about a $97 bill that was uncovered by my insurance. I contacted the insurance company and they stated that the office should contact them as there was an error. Despite me sharing this with Shannon she said we contacted you four times where were you then? She had the most horrible disposition I have ever seen. When asking her to move forward and make this right she further stated we tried to make this right where were you then? There 5 other families in the lobby with their kids as she carried on so unprofessionally. She then stated I was going to help you but then threatened me by saying I am not now. If that wasn't rude enough she further brung in a colleague, Denise who wanted to reprimand me as well. I felt disgraced, embarrassed, and as though my business wasn't good enough. The dentist whose job is to care for his patience often has a positive disposition. I can't believe he has allowed such staff to represent his business. The end result is they basically shamed me out the door and did not attempt to make it right. In fact Shannon was complaining from the start that the sunlight was too bright for her. This being the only light that seems to be apart of her ill-mannered disposition.

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    Jackson Pediatric Dentistry - pediatric_dentists - Updated October 2026

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