I took my 16" 14K white gold necklace there to be fixed b/c it was broken in the middle. When I went to pick it up several weeks later, they gave me a 18" white gold necklace with several kinks init AND it had a yellow gold clasp on it!!! I was soo upset. I told the owner that my necklace was all white gold and 16". He told me that he had worked around gold a long time and how amazingly it stretches! I also told him that the clasp was not in need of repair and it now had a yellow gold clasp! I was soo furious that they switched my necklace for a cheap one!!! They said they would send it back off to be shortened!! I just wanted MY necklace back!!! I WILL NEVER GO BACK THERE!!!!! read more