Very friendly and accommodating staff! Helped me out at the last minute on a weekday. Warm and…read morewelcoming!

My folks have been going here for a long time. They see Mark Summerville. He does a great job with…read moretheir taxes and now helps me as mom lives in assisted living. I drop off the paperwork and he takes care of everything. He has always been very kind to my parents and he's provided intelligent answers to questions we've had through the years.

First off, let me start out by saying I don't even live in Michigan, but I am downright pleased and…read moreimpressed with the professionalism I received from this H&R Block's manager, TJ! Let me spin you a little tale of how we met--my taxes were filed in California incorrectly and the tax preparer showed no remorse or desire to help me rectify the situation. I called H&R customer service to let them know of the poor service I received and they said the California store manager would be in touch soon...somehow someone's wires got crossed and TJ (an H&R Manager in MICHIGAN) called me back confused as to why my complaint was routed to her store. Nonetheless, I was also confused because the H&R Headquarters isn't even in Michigan. Anyway, fast forward to my conversation with TJ, she was SO NICE, respectful and very personable. She apologized multiple times for an issue that didn't even involve her or her store *that's more than my California tax preparer did*! She took the time to listen to my story and told me she would run it up to her district manager. Again, I'm just so impressed with how TJ handled an escalation that she could have easily hung up on me for or said, "That's not my problem, I don't even live in that state, etc etc."But she didn't! She really DID tell her District Manager and followed up with me a week later about the situation...which again, HAD NOTHING TO DO WITH HER!!! Honestly, 5 stars for her amazing customer service and lovely personality. I feel like if I lived in Michigan, I'd be friends with her. So yes, if TJ is managing this store, I'm confident in saying she (and probably her employees too) are going to take care of you! Do yourself a favor and go to her for your tax needs and for goodness sake, give this woman a raise for her outstanding customer service!!! Thank you again TJ!

The James Cunningham branch is efficient, professional and extremely helpful. I have had my…read moreinsurance with them for over 20 years and I could not be happier. I have dealt with Maggie and Lisa many times over the years and they could not be nicer or more helpful. The bottom line is they know what they are doing and take care of their customers. They have even saved me money over the years. Highly recommended from a very satisfied customer! Really, they are great!

The advantage of dealing with a local insurance agency for all your insurance needs is apparent to…read moreus because we need home, auto, personal property, life, investment properties, and umbrella liability policies. We visit Jeff Kaplan once a year to review all of our insurance coverages to make sure they are adequate, appropriate, and that we are getting the best pricing for our needs. They are available to us in person, by phone, and on line and have always been very responsive.

I've had them for 10 years. This year, they decided to increase my premium from $3,200 to $5,300…read morewithout my consent. They took it from my escrow, and I didn't notice until my mortgage company notified me 6 months later. All other quotes for even better coverage have been under $2,500. My new policy is $2,000 with better coverage. This company just took advantage of me, and there's nothing I can do about it. It should be illegal.

We work with Lee and he is great! He helped us decide how much coverage we needed and was very…read morehelpful. Their prices were the best and when we had a claim they were awesome to work with. We will be Liberty Mutual customers for life!

Patrick, Carlos and their staff are the best! They are very laid back but knowledgeable. I haven't…read morehad to make a claim but I've heard they really take care of the clients. The staff sends me proof of insurance immediately when I need it. If you want a great insurance agent work with one of them. They work with small businesses as well.

The staff there is absolutely great! Helpful, patient, and super friendly. Always willing to help…read more. Dominik, Liz, Hunter, and Shonta are great people to work with if you have any questions. Highly recommend!

Great customer service and care amazing people all so nice, I recommend going there ask for…read morepatricia she help me with everything i needed even kept following up with me making sure i finish what i needed i had no difficulties what so ever!!