1. Jackson Hewitt Tax Service

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Severn, MD

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Jackson Hewitt Tax Service

5.0 (2 reviews)
Closed • 10:00 am - 6:00 pm

Services - Jackson Hewitt Tax Service

Audit and conflict resolution support

Current year tax preparation and filing

Past year(s) tax preparation and filing

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Lisa D Church, CPA, EA - Waterfront Tax & Accounting

Lisa D Church, CPA, EA - Waterfront Tax & Accounting

(5 reviews)

I am out here on business in the State of Maryland and required some assistance with a Capitol…read moreGains liability in the of California. I found Lisa Church on YELP and contacted Waterfront Tax for a consultation. Received an appointment with Mrs. Church within a week. Our conversation lasted around 40 minutes and was loaded with great feedback. She was very knowledgeable in both tax preparation and a out of state real estate strategy. I hung up the phone completely satisfied. Very easy to talk and listen too. Looking forward to working with her firm in the near future as she welcomed me as an out of state client. Five stars PLUS....

I was referred to Lisa several years ago, after my longtime business accountant passed away…read more Providing you do not need to speak with anyone, can complete a 27-page generic questionnaire each year, and prefer one way email Liscio communication, you will love working with Lisa's firm. Communication YEAR ONE was excellent then slowly disintegrated. Each year there were 4-6 different - and new to me - people working on my taxes. Ultimately I realized some were tinkering with my taxes - i.e. pondering minor detail and billing hours rather than phoning or emailing me. I pay for high quality but draw the line at contractors digging for nickel and dime billings. My computer crashed in 2024, one year after I quit working with Lisa and her crew. It took me six weeks to obtain electronic records from them. While I appreciate Lisa's Liscio encryption system, I had to beg for my e-files while managing a family death and travel. My e-files were no longer available to me, and Lisa referred me to Liscio tech support who laughed at me and sent me back to Waterfront. ONLY after I emailed Lisa's "anonymous firm email" and cc:d the Maryland Association of CPA's with Maryland tax laws excerpts, did they cough up my e-files. Further, the tardy e-files were served up with terse email lectures of how it was my responsibility to download them - they died with my computer crash! Now I am working with tax pro's in Old Frederick who are busier than Lisa's firm, but who have customer-centric processes and built-in efficiencies - and encryption with a customer focus.

Jackson Hewitt Tax Service - taxservices - Updated November 2026

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