Avoid Goldsmith & Associates!! At best, they are incompetent. Their business practices are…read morequestionable. Their personnel are arrogant and tell clients things that simply are not true and extremely misleading. They made multiple errors on a very basic income tax return that resulted in having to file an amended return, which meant having to wait an additional 4 months for the IRS refund. They claim to doublecheck all work, but this error was so basic and obvious that if they had done any level of checking, they would have caught it. They were unresponsive to follow-up emails, and not the least bit apologetic for their egregious errors. Stay away from them!!!

Deceptive Business Practices Goldsmith and Associates have…read morebeen doing my personal taxes for years. This year, there was a dramatic shift where the quality, competence, and ethics have severely declined. Last year our personal taxes were $465 and we started a small business but had no expenditures or income. We were advised to not file not our business in 2022 (for the 2021 tax season). This year, our personal tax bill was well over $700 and our small business taxes were $900. In addition to the $900 fee I was advised over the phone by Kelly, an accountant, that sense we didn't file in 2021, that we would need to file this year for 2021 with another charge of $100. Our business tax bill would be $1,000. For the business alone. However, when I got to the office to sign off on the tax bill we were charged even more. I refused to sign for these charges. I grabbed my well documented tax paperwork/documents for the past year and left without signing anything. As a repeat customer and a small business owner, I am highly dissatisfied with the deplorable ethics and mismanagement of this accounting firm. Melissa Greene, MBA

For me Megan is very knowledgeable as to what she does. She's quick and fast and has always got me…read moremy maximum amount return. Will always be back!

Taxes were done fast and efficient cost was fantastic Megan helped me get a bigger refund and I…read morelove her little gifts she gives beautiful pens and candy bars who doesn't love chocolate. Also any questions you have she knows the answer very friendly

They did a great job talking with me on the phone about a relatively simple matter, but it took 20…read moreminutes out of their day and they did not charge anything for their time and expertise. Next time. I need a tax service definitely will be using these guys for their expertise and thoughtfulness.

To preface this review: Wolverine Tax did a great job of organizing our tax returns and handling…read morethe complications of a multi-state and newly married household. Our phone call to finalize the return was friendly, efficient, and professional. My issue with Wolverine Tax is their misleading price structure. My wife and I were told that our $650 deposit would cover 2 hours of consultation and we would only pay more if our return took more time. Before putting down the money, we told them our tax situation and were assured that our return ("like most") would stay within the 2 hour time. We sent in the requested forms and scheduled a call to go over our returns. Wolverine didn't properly enter the first call, but after scheduling a second call they were ready. The call was around 20 minutes, and the total time of consultation wasn't mentioned at all. We ended the call happy with our completed return and expected that our $650 was well spent. This was in late March. In early June, we receive an invoice for $893.75. We had received no information about how this time was spent, or a notice when we had exceeded our deposit. When we contacted them to dispute the charge, they were slow to respond. When we got a hold of them over the phone, they said 'You must have gone 4-5 hours over the time.' Eventually, they dropped the outstanding balance to $250 and we paid it to end the situation. If you are willing to pay $1500 for your tax return, I can absolutely recommend Wolverine Tax. They did quality work, but do not expect to pay $650 even if they assure you of that price from the start.

Starla provided me with excellent, prompt customer service and expert tax advice at a very…read morereasonable price. My taxes were complicated but her highly developed skill and knowledge was applied to help me understand the situation and file with confidence. I am so pleased with her services and can recommend her highly to others.

just had my 2023 taxes done by this tax preparer company...very efficient, easy to work with,…read moretimely responses to emails, very detailed tax return for my copy and reasonably priced...will use them again next year...would recommend them to anyone

I was reluctant to go because of one poor yelp review. Something told me to go, and I am so glad I…read moredid. Immediately I met Linda the receptionist, what an amazing kind woman. Then Dan the manager came and was so kind and helpful. When I returned, Aubrey finished our taxes, quickly and efficiently and she was also so wonderfully kind. I'm so glad I followed my instincts instead of relying on that ONE bad experience of another customer

They're horrible. I walked in to do my taxes and 2 of the accountant ladies were arguing with a…read morecustomer. Then I sit down with Virginia for her to have to re do half my forms because she's too old to read. She still didn't do my taxes right and it's been well over a month and I still don't have my refunds. Well, come to find out good ole Virginia did my taxes wrong. This place is horrid. Don't go....ever.