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Jackson Hewitt Tax Service

3.0 (2 reviews)
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Services - Jackson Hewitt Tax Service

Current year tax preparation and filing

Past year(s) tax preparation and filing

Audit and conflict resolution support

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Tax planning

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7 years ago

I love Jackson Hewitt they are very good at what they do and the customer service is awesome. And they make everything easy and convenient

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7 years ago

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Stephen R Miller, CPA - Graham Plaza, the office is located in this building at #410.

Stephen R Miller, CPA

(3 reviews)

One star is too much. Price gouged. I got audited on personal taxes he charged me $1200 to do…read more He then charges me $3,000 to defend these taxes against an audit. All he did was put a one page letter on documents I had to provide again after first giving them during the tax preparation . He said he put 9 hours of work into that at $304 an hour. For an experienced CPA? Really?

One star is too much. I needed a CPA and being my first time I did not know what to expect. I…read morehave done my own taxes for over 20 years and at the most owed around $One star is too good1000.00. I met with Angel and she sounded unsure to me but I decided I needed a CPA so I went with them. She said we need a $400.00 retainer. HR block did my business taxes and only charged $300. So I figured that was good and there was no mention of any further expenses. I Got all my paperwork that I could to them by April 15. There was an extension so and they said I need to file one. I get a call finally May 15 the last day. I was on the road and this guy says I owe $12,000 pay now today or you suffer an IRS penalty. I was shocked. Then I was really shocked when I received a bill for over $3000.00. I use lawyers that didn't charge that amount. I feel the customer service is bad and when you do chat with them they are abrupt and demeaning. I told them the concerns and they did cut the price in half at my request. However when I asked for more copies even a digital copy they would not send it to me because of a personality conflict. Not a very good way to do busiines. The whole thing was a nightmare. I WILL NOT RECOMMEND THIS COMPANY TO ANYONE.

Jackson Hewitt Tax Service - taxservices - Updated May 2026

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