Every dealing with James Auto Body has been effortless. The staff is accommodating. Nolan gave me a…read moreride after I dropped off my car. He was friendly and safe. Thanks for making it easy to get repairs done and insurance claims completed.

In business for quite a long time (decades). I've always had good experiences when dealing with…read morethese folks, whether it is getting a chip fixed in a windshield, getting it replaced, or significant body work done. These folks are first-rate in customer satisfaction and service. Very polite, professional, with exceptional communications. I HIGHLY recommend this business when needing body or glass work done!

Excellent quality detailing by hard working family business . My car looks like new inside and out…read more! And NFIB members ! Highly recommend !!

We have a minivan that has seen better days, due to two small children and a large, long-haired…read moredog. We also live in Chicago, where weather and salt wreak havoc on our exterior. Not only did True Auto immediately get us an appointment for our brief stay in Cape over the holidays, but our van honestly looks better than when we bought it. Prices were incredibly reasonable for the quality and detail of the work. Connor and his team were kind, responsive, and professional. Highly recommend.

Great job at fixing rock chips and also great at tinting. They have done all of my vehiclesread more

I had a complicated rear windshield wiper problem that threatened my back glass. The dealership in…read moretown literally told me they wouldn't even try. I called Cape Glass and they told me ti bring it by to evaluate. 30 minutes later they had the problem solved, I got to wait in the nice lounge, and they were extremely friendly throughout the entire process. I can't say enough good things about them, fantastic business.

Do not take your car to them. Especially if it's not an American car. It took a month to get my car…read moreback just for a new engine. They my door panel and panel by my window. When I got my car back. my car didn't sound right the next day. I called them and they told me they will diagnose it and give me a quote. I took it to another shop to find out they broke my ac compressor system and refuse to pay for it. Remind you I paid $4000 to have my engine replaced. Now I have to pay $1500 to fix what they broke. They are racist and down women. They not even consistent with the prices and never know how much anything will be.

These guys were outstanding ! Got me the right window for my suv and were patient when I had to…read morechange my appointment. Did a great job on my windshield. They will come to you or you can go to their shop. Outstanding service , explained the process and answered all my questions. They accept cash and cc. If you need any auto glass , I would recommend these guys.

DON'T CONTACT THIS COMPANY, CONTACT EDGEWATER OR YOU WILL REGRET DOING BUSINESS WITH DAVIS GLASS!!…read moreDavis Glass is one of the worst businesses in Cape Girardeau and I regret working with this organization. George the owner and estimator came over to measure for a new window and a new Shower door. When we schedule the first attempt to have his install team come out was when it snowed on 12/28. I arranged my schedule so that I could be available to help not knowing it was going to snow. That day no one reached out nor was I able to contact anyone to ask if we were going to reschedule. Three days later, we rescheduled the install for 10 days later. The second day of install everything George has measured was wrong, all shower glass panels and the window. This is his company and he measured everything incorrectly, I do not understand how that is possible when this is all you do for a living. Also, during this install day his team tracked mud in the house and onto our brand-new carpet. I called the office the same day and it took over one week for the team to respond to us, we had to purchase a carpet steam cleaner and clean the carpet multiple times. After one week of their office calling not me back, they send their office cleaning lady to come over who provided no additional help for our messed-up carpet. On their third attempt everything was measured correctly but the hinges didn't match the glass panels. WE ARE NOW AT OUR FOURTH ATTEMPT FOR AN INSTALL! On the fourth install attempt they installed everything only see their measurements were still off for the shower STILL, we had to buy a rubber sealer to cover the gaps as water was coming out of the shower and the window was of poor quality and didn't even match the other windows in our home. I am now working with Edgewater and will be returning the window I had initially installed from Davis Glass. I say all this to tell everyone Contact Edgewater, they are very busy but that's because they do great work, I have no idea how Davis Glass is still in business absolutely the worst customer service, I always had to call their office only to wait to be contacted again.

I have never put a poor review on any site for any business. But I am blown away with the extremely…read morepoor customer service by Davis Glass in Cape Girardeau, MO. I'm very pro business. Mistakes happen, that's a fact. Every business has made mistakes. It's not the mistakes you make as a company that defines you, it's how you resolve those issues. After explaining my issue with Davis Glass to the receptionist and asking for management she was extremely rude. By the end of the conversation I was told that Davis Glass would no longer do business with me. This was due to me explaining multiple issues with a Davis Glass employee in my home and still not having glass in a window that the Davis Glass employee damaged. The receptionist would not let me speak with anyone else. Unclear if the receptionist was rogue, I went into Davis Glass to speak with the owner. When I met the owner I was told that he had spoke with the receptionist and he said he did not care what I had to say and asked me to leave. I fully agree if a customer threatens, hurts, yells, or uses vulgar language with an employee the business has every right not to do business with this type of customer. None of this took place, I did not use foul language, yell, hurt anyone, threaten or disrespect. When I tried to explain my issue, even though I was blown away at this point, I was told by the owner that he did not care. I told him that I voiced my frustration calmly and was not in anyway disrespectful, no company that has this type of customer service is too big to fail. He laughed and walked away. I decided to rate poorly and post this due to the extremely poor customer service that the owner himself gave. Possibly this could help someone else not run into the same issue that I have. Also it is very obvious that one of my goals with this post is to turn business away from Davis Glass. I believe that companies should be pro customer service and value customer feed back. Definitely not leave a customer worse off than before you entered their home.

Absolutely the worst experience ever. Sent my car for a bluetooth radio and cameras. (classic…read morecorvette) Car caught on fire (electrical) on the drive home. They denied all responsibility. Also did not have cameras. Was told that was not part of agreed upon quote (my fault my quote was verbal not written). Bluetooth never worked, radio didn't work. Total waste of money. They finally agreed months later to fix it. Replaced radio. I paid the extra and had cameras installed. This time my detailed, garage kept yellow corvette came home covered in linex overspray. They absolutely refused to accept any responsibility. They have never been anything but rude and condensending. Never will I use them or reccomend them to anyone. Liars and cheats. I would give a negative rating if I could!!!!

Had windows and side markers tinted on C7 Corvette. Fantastic job, price was reasonable. Will…read moredefinitely go back for anything else I need

I am extremely happy with my experience. The customer service and communication was excellent…read more They did a great job with replacing my windshield and completing the camera calibration. The whole process was efficient. Highly recommend and would call them again without question.

We called for a mobile repair and were scheduled to have a mobile tech come to our place between 12…read morepm and 5 pm. Well at 4 pm we were called and told the tech was going home for the day! Well at have used Safelite three other times and never had any issues but this was unexceptional. I'm not sure I'll ever use them again as they never offered another service choice. Service repair was scheduled and no one came? I would think twice about using this store for sure.